KJ Beckett Reviews

Name: KJ Beckett
Address: 6 Londonderry Farm Keynsham Road Willsbridge Bristol, Bristol
Rating: 4.76

4.8 Rating 2,321 Reviews

95 %

of reviewers recommend KJ Beckett

4.8

Based on 2,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

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KJ Beckett 5 star review on 25th June 2025

KJ Beckett 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience purchasing was ok but I haven't recieved my parcel yet?”

Helpful Report

Posted 3 years ago

“Earrings were a bit dissapointing actually Too small Too thin Backing etc.”

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Posted 3 years ago

“First time using this site and item had been opened and re packed!”

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Posted 3 years ago

“Hi I purchased long gloves . The quality were great just didn’t match my gown. I went to return but it was 30.00 to ship more than the original glove cost. Should be a place within the states to return items . Donna”

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Posted 3 years ago

Hello, Thank you for raising this to our attention. The returns postage quote you have received seems quite high. We have reached out to you privately with a different return option. Kind regards, KJ Beckett

Posted 3 years ago

“Very expensive when you have to pay customs. Wont be buying again”

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Posted 3 years ago

“Sorry - I haven’t received it yet. Hoping it’s not too far away”

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Posted 4 years ago

“Ok quality. Shipping late. Poor communication on when to expect delivery once it got to US”

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Posted 4 years ago

“The overall service, delivery and communication were good. It's just the attention to detail which left something to be desired. You spelled my surname wrong on the delivery label and indeed on this request for feedback. You also put the necklace the wrong way round in the presentation box so on opening it my wife was presented with just the chain not the lace effect. Bit disappointing!”

Helpful Report

Posted 4 years ago

Thank you for your review. I am sorry to hear the item was not correctly presented in the box - I will inform the warehouse of this. I must stress that the surname on your shipping label and review request would be exactly as you had entered into the website at the time you placed the order.

Posted 4 years ago

“KJ Beckett delivered our order swiftly and in perfect order. Belt ordered was a tad disappointing - a Black/brown reversible Ted Baker belt which cant be reversed without a small screw driver to take off the clasp and change. Not ideal really for the money to be honest.”

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Posted 5 years ago

“Delighted with the socks.Not so delighted that I had to pay - unexpectedly - a 16 euro customs invoice on delivery.”

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Posted 5 years ago

“There was a delay getting the bracelet. In the end the company had to send me a new bracelet, next day delivery. The people I spoke to were very pleasant and helpful. Bracelet nice.”

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Posted 5 years ago

“Tracking my purchase was a hassle”

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Posted 5 years ago

“Everything online worked smoothly. The website says 5-7 working days for delivery. It took my item closer to 15 days to arrive which had me a bit concerned. However the emails I sent querying the delay were promptly answered.”

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Posted 5 years ago

“The product was exactly what I’d hoped, but shipping took a long time.”

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Posted 5 years ago

Many thanks for your feedback. Our sincere apologies your order delivery was later than expected. Regrettably, some international services have experienced delays during the final stages of delivery due to COVID-19 implementations but we are continuing to look into other delivery methods that will be affected less than others.

Posted 5 years ago

“Item was fantastic, when it arrived. Dispatch took much longer than stated. Communication when queried was slow and not very helpful.”

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Posted 5 years ago

“It took time to arrive. The packaging was very polite.”

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Posted 6 years ago

“Pleased with products, but delivery left much to be desired. The packet was thrown over the fence into our back garden with no notification.”

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Posted 6 years ago

Hi, Many thanks for your review. We have opened a full investigation with our courier into why this has happened and we will contact you privately.

Posted 6 years ago

“The cap arrived soon but it has a mark, like a little black stain in the front. Due it is for a gift, I'm out of time to exchange it for other”

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Posted 6 years ago

Hi Borja Thankyou for your review I’m terribly sorry to hear there was a problem with your order, I will contact you via pm to discuss this further.

Posted 6 years ago

“I paid for next day delivery on an item, it did not arrive next day, Friday, neither did it arrive on Saturday. I made numerous calls to them and several emails from Friday through Sunday, no return of either. Evidently they do not operate from Friday pm and over the weekend. However, I received an email first thing Monday morning advising my postage had been refunded and to call, which I did. Most apologetic and had no idea why next day delivery did not take place or on the Saturday. I was asked to wait till the post arrived (at noon for me) and if it didn't arrive they would post out again for next day delivery. Item arrived safely albeit 3 days late. I can only assume that the item was not posted 'next day delivery' a mistake. I would certainly buy from them again, as this could have been human error.”

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Posted 7 years ago

Hi Thankyou for your review. Our offices are closed from 1pm on a Friday until 8am on a Monday which is why you weren’t able to get in contact with ourselves until that time. On receipt of your emails we discovered there had been a problem with our courier delivering with the Next Day Service we offer. This information was relayed to our courier and the problem has now been resolved.

Posted 7 years ago

“I woul appreciate if somebody would get back to me as promised about refills for the several jotters i purchase from k j beckett. So far didnot receive any information ?”

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Posted 8 years ago

Hi, Thank you for your review, apologies for the inconvenience but our system has not pulled through your email. We have emailed you directly with a link to where you can buy the jotter refills. Again we apologise for the inconvenience. Kind Redards KJ Beckett Customer Services

Posted 8 years ago

KJ Beckett is rated 4.8 based on 2,321 reviews