KJ Beckett Reviews

Name: KJ Beckett
Address: 6 Londonderry Farm Keynsham Road Willsbridge Bristol, Bristol
Rating: 4.76

4.8 Rating 2,167 Reviews

96 %

of reviewers recommend KJ Beckett

4.8

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

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KJ Beckett 5 star review on 25th June 2025

KJ Beckett 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gloves are exactly as they seemed on your website and just what I was looking for.”

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Posted 9 months ago

“Love the bags and the outside pockets are very useful except the flap is sewn down therefore reduces size of opening making it difficult to insert phone etc. Love the colour and quality.”

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Posted 9 months ago

“The gloves (geometric knitted gloves -dove grey) are a first class product, BUT I was very dissapointed in the way they were packaged. On your web page it states "complete in dents packaging" well I expected more than just a plastic bag from a company like Dents. Not an attractive Christmas present for my wife, I had to buy a gift box for them. Roy Turner.”

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Posted 9 months ago

“Great delivery service and fabulous choices.”

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Posted 9 months ago

“All good. And KJ's customer services are actually real people who responded quickly and efficiently to my email query just three minutes later! A rare online shopping bonus these botty days.”

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Posted 9 months ago

“Prompt service both postal service and customer service. The Roka backpack arrived in perfect condition and was well wrapped. Very friendly helpful email correspondence.”

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Posted 9 months ago

“Excellent product good service”

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Posted 9 months ago

“Ordered a bag, arrived quickly and was exactly as pictured. Will purchase from again”

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Posted 9 months ago

“Kimono looks lovely but not seen it on yet as it's for my daughter for Christmas.”

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Posted 9 months ago

“I hadn’t received my order and contacted the company direct, David was so helpful and went above and beyond to make sure my order arrived on time. He even checked when it had arrived that everything was ok. Thanks David!”

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Posted 9 months ago

“Lovely duffle bag. Product was despatched promptly and arrived in good condition. Some issues with Royal Mail tracking but excellent customer service from David. All emails were answered swiftly.”

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Posted 9 months ago

“Great communication from seller. Lovely photo frames, just what I was looking for, at a great price. They came well packaged and on time. Thanks you, would definately recommend”

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Posted 9 months ago

“Personal not corporate impersonal.”

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Posted 9 months ago

“Great service, very quick to answer my query!”

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Posted 9 months ago

“Great company, lovely products!”

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Posted 9 months ago

“Received my product on time, well packaged. The bag I received was new and in fantastic condition. Will shop here again in the future. Thank you.”

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Posted 9 months ago

“I couldn't be more satisfied with my purchase of a Roka bag from K J Beckett. I spoke to Customer Services as I needed to check the actual size of the bag. They checked their stock immeditely and let me know within 30 seconds. I then ordered the bag on 26th November early afternoon and it was at the Royal Mail distribution centre by midnight the same day. Sadly Royal Mail were not as good and it took them another 6 days to get the bag to me. But that wouldn't stop me from using Becketts again. I would highly recommend them.Excellent service”

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Posted 9 months ago

“Bag dispatched and arrived quickly. Great selection of bags available online.”

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Posted 9 months ago

“Well i bought first time N its very nice straight forward & easy to Order.”

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Posted 9 months ago

“Extremely slow - handling times of 5 business days in some cases before even posting. Slow response time and poor customer service. Eventually got a refund after 7 business days without items being posted, and they said refund would take 10 business days to appear in account. Just seems very slow and scammy”

Helpful Report

Posted 10 months ago

Many thanks for your feedback. We do state any handling times on the product pages but our sincere apologies this one was taking a little longer than advertised. We did offer a generous discount due to the delay and responded to you within 1 business day but we fully understand your wanting to cancel it, we're working with the warehouse to speed up the processing time on those affected items. Most refunds do tend to take a couple of business days to show on your account though 'upto 10 business days' is normally the advice of the banks / payment providers.

Posted 10 months ago

KJ Beckett is rated 4.8 based on 2,167 reviews