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KJ Beckett Reviews

4.8 Rating 2,029 Reviews
96 %
of reviewers recommend KJ Beckett
4.8
Based on 2,029 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read KJ Beckett Reviews
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Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

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Photo frame not dispatched in timeframe on website and arrived after the Birthday I had ordered it for. I tried to cancel the order and buy elsewhere but email ignored & order finally received 2 days too late. Incredibly disappointed with KJ Beckett.
Helpful Report
Posted 6 years ago
Thankyou for your review. On looking at your details I can see your order was despatched within the lead time guidelines given at the time of your order being placed. We did receive two emails from yourself which meant they merged together so not all of your information was seen, however this was responded to within four hours of being received. If you would like to return the item to ourselves for a full refund then this can be arranged. I will private message you also.
Posted 6 years ago
The touchscreen driving gloves I ordered were excellent quality and a great fit
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Posted 6 years ago
Excellent company to trade with..Good selection and am a regular customer.
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Posted 6 years ago
My order was processed quickly and it arrived on time. I will tell my friends about KJ Beckett’s great service and cool products!
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Posted 6 years ago
From ordering to receiving it was seamless. Very efficient service beautiful product now arrived safely in Australia. Thank you
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Posted 6 years ago
Great service! Fast delivery! Nice product!
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Posted 6 years ago
So pleased with recent purchase. Swift delivery, well packaged and exactly as described. Would definitely purchase from them again.
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Posted 6 years ago
Great communication and service. Many thanks.
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Posted 6 years ago
Thank you so much:) Great service, fast delivery to South Korea, great product. Highly recommend!
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Posted 6 years ago
I paid for next day delivery on an item, it did not arrive next day, Friday, neither did it arrive on Saturday. I made numerous calls to them and several emails from Friday through Sunday, no return of either. Evidently they do not operate from Friday pm and over the weekend. However, I received an email first thing Monday morning advising my postage had been refunded and to call, which I did. Most apologetic and had no idea why next day delivery did not take place or on the Saturday. I was asked to wait till the post arrived (at noon for me) and if it didn't arrive they would post out again for next day delivery. Item arrived safely albeit 3 days late. I can only assume that the item was not posted 'next day delivery' a mistake. I would certainly buy from them again, as this could have been human error.
Helpful Report
Posted 6 years ago
Hi Thankyou for your review. Our offices are closed from 1pm on a Friday until 8am on a Monday which is why you weren’t able to get in contact with ourselves until that time. On receipt of your emails we discovered there had been a problem with our courier delivering with the Next Day Service we offer. This information was relayed to our courier and the problem has now been resolved.
Posted 6 years ago
I haven’t even received my package after 2 weeks of ordering it.
Helpful Report
Posted 6 years ago
Many thanks for your review. Your order was shipped on the 18th of October and your estimated delivery time would have been the 25th to the 29thh of October. It seems your order may have been lost but we can contact you privately to see if you would like a replacement shipped out or a refund.
Posted 6 years ago
The clock has lovely large numbers on the "face"; ideal for someone with poor eyesight. Just one suggestion vis a vie the information leaflet and my last comment, is there any chance it could be printed in a slightly larger print.
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Posted 6 years ago
I now own three pairs of their beautiful titanium earrings. Everything arrives well packaged and quickly. I will be buying alotmore from them and have had no problems whatsoever. Have been wearing one pair daily for about a year with no wear or tear showing. Great company.
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Posted 6 years ago
KJ Beckett's website was nicely laid out and very user friendly. I was able to find the item I wanted (nearly impossible to find in the U.S.) quickly, at the lowest price I could find on the net and shipping costs were very reasonable. Will be doing some Christmas shopping here and recommending KJ Beckett's to my friends in the states who enjoy U.K. and European styles.
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Posted 6 years ago
IT IS NICE TO KNOW THERE ARE STILL COMPANYS LIKE BECKETT
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Posted 6 years ago
Really good fast service
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Posted 6 years ago
Very helpful telephone staff. KJ Beckett probably have the best selection of men's dressing gowns anywhere - which is why I bought two of them, and may even buy a third as a present for someone.
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Posted 6 years ago
Was so quick and easy and the goods were as good or even better than the photos :)
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Posted 6 years ago
Very quick turn around on this order. Absolutely no problems encountered. All goods of a high quality
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Posted 6 years ago
Excellent store. Great prices. Came quickly. Well packed. Makes me want to shop again.
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Posted 6 years ago
KJ Beckett is rated 4.8 based on 2,029 reviews