Kitchens & Bedrooms for DIY Reviews

Name: Kitchens & Bedrooms for DIY
Address: 4 Lowndes Road, Stourbridge, United Kingdom
Rating: 4.80

4.8 Rating 69 Reviews

97 %

of reviewers recommend Kitchens & Bedrooms for DIY

Company Reviews

Product Reviews

Info

Visit Website

Phone:

01384262525

Email:

finance@aristocraft.kitchen

Location:

4 Lowndes Road,
Stourbridge
United Kingdom
DY8 3SS

Kitchens & Bedrooms for DIY 5 star review on 27th June 2023

Melbourne

Kitchens & Bedrooms for DIY 5 star review on 23rd January 2023

Klein

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service, wouldn’t use this company again,”

Helpful Report

Posted 5 years ago

“I was looking forward to working with this company to plan our kitchen. We liked the look of the company and their showroom and what they had to offer. We went to the Homebuilding show at the NEC Birmingham and went straight to them. They were positive about coming to our home and drawing up a plan for our kitchen. We were excited to have them come out. We contacted them after a few days; after they failed to contact us. They were poor to respond and no contact at all nearly 2 months later. We are disappointed as they are a local reputable company that apparently offer great value kitchens and service. It's a great shamevening.”

Helpful Report

Posted 6 years ago

Dear Mr Hawkins We are truly sorry that you feel let down by kitchens4diy. We have investigated this internally and as per your discussions with a member of our team an email was sent to you from our design director requesting you to contact us to make alternative arrangements regarding an appointment. After getting no contact back from you we assumed you no longer required us to attend an appointment however we should have followed it up with a telephone call and for that we are sorry for the inconvenience. Sales staff have been advised to follow all leads and to call all customers within 48hrs.

Posted 6 years ago

Kitchens & Bedrooms for DIY is rated 4.8 based on 69 reviews