Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,819 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the kilt, looks really good and fits well!”

Helpful Report

Posted 8 years ago

Hey there! Thanks for leaving us such a great review! Nice to hear that you're happy with your order and you're impressed with the fit. Give me a shout if you ever need any further help or advice ~Rachel

Posted 8 years ago

“Great kilt......delivery was so fast,great price..... when I get another kilt it will be from Kilt Society Thx again”

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Posted 8 years ago

Hey James! Thanks very much for taking the time to leave us a review! So pleased to hear you are happy with your order and would use us again. Of course if we can be of any help give me a shout ~Rachel

Posted 8 years ago

“Good service and follow-up regarding delivery. Comment regarding price: Price of item was incl UK VAT. The item was exported so UK VAT should not have been charged.”

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Posted 8 years ago

Hi Gordon, Thanks for your review, I'm pleased you found our service to be good. I noticed your address was in Norway, but also that no VAT was charge. To keep things simple we just charge one price for our items. Where this is shipped within the EU we'll cover VAT and where this is shipped outside of the EU we cover any duties and taxes where they apply. Apologies if there were any confusion. Your invoice however should be correct displaying no VAT. Give me a shout if you have any questions ~Rachel

Posted 8 years ago

“We had such a wonderful and friendly service from Stephen, who was very helpful and gave us good advice and guidance in putting the whole outfit together. Communication was prompt and any questions we had were answered patiently and to the point. Daniel was very proud on the day of his prom.”

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Posted 8 years ago

Hi Daniel, Thanks for taking the time to leave us a review. I wonder if this was Fergus our director you had spoken to? He's particularly good with the tips as you may imagine. Glad Daniel looked the part :) ~Rachel

Posted 8 years ago

“Disappointed with the kilt hose I bought. Smaller than expected.”

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Posted 8 years ago

What a shame they're not quite right. Please do return to us if you'd like to try a different style. Otherwise we'd be happy to refund. We have pre paid returns to make this easier. https://www.royalmail.com/track-my-return/create/1111 Rachel

Posted 8 years ago

“Great product and service!”

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Posted 8 years ago

Hey Darren, Thanks for the 5* review. Really good to hear you were happy with your new order ~Rachel

Posted 8 years ago

“I've ordered a few things now all have arrived on time and for the price very good, the casual kilt is big for its size ie a 34 36 is a 36 and doesn't look out of place next to a traditional wool kilt. The kids kilt belts are easy to adjust and quite soft leather, the cheap sgian dubh is smaller than standard but again great for younger kids.”

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Posted 8 years ago

So pleased you were happy with your new order. Thanks for using us again ~Rachel

Posted 8 years ago

“Fantastic service”

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Posted 8 years ago

Thanks Margaret for your 5* review. Glad we could help. ~Rachel

Posted 8 years ago

“The web page gave a precise and accurate description of my kilt. I will be undertaking a 400 mile walk through Portugal and Spain in two months, much of it I plan to do in my KS kilt: comfort and good air flow for the happy trekker. A more fulsome review would be more appropriate post walking. Hopefully all smiley faces.”

Helpful Report

Posted 8 years ago

Hey Niall, Thanks for your 5* review Lovely to hear of your trek. You'll have to send us updates and photos! ~Rachel

Posted 8 years ago

“Good quality and quick service”

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Posted 8 years ago

Hey there! Always nice to hear when you've been happy with the Kilt Society service and your new order. Thanks for taking the time to leave us a review ~Rachel

Posted 8 years ago

“nicely designed and maintained website; very good communication when item was shipped.”

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Posted 8 years ago

Hey Stephen, So pleased you found the site easy to use and oour emails helpful. Thanks for the 5* review ~Rachel

Posted 8 years ago

“I only bought extra hose”

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Posted 8 years ago

Thanks for the 5* review though. Hope you like your new hose! ~Rachel

Posted 8 years ago

“They sent the product on time and it was an excellent fit and quality”

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Posted 8 years ago

So pleased your order made it to you quickly and you got a good fit. Thanks for taking the time to leave us a review ~Rachel

Posted 8 years ago

“Great kilt and waistcoat! Thank you so much.”

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Posted 8 years ago

Hey Hidekazu! Thanks for the 5* review. Really good to hear you were happy with your new kilt and waistcoat. Give me a shout if you need any advice when it comes to wearing ~Rachel

Posted 8 years ago

“The order arrived quickly and I'm really pleased with it. I couldn't find the lace for the shirt so when I contacted them they popped one in the post straight away. Then I found the lace and they said just to keep as a spare. Excellent service”

Helpful Report

Posted 8 years ago

Hey Quentin, Thanks for taking the time to leave us a great review. We really do hide those laces (I hadn't thought of it before). Glad you have this and the spare with you, so you can get plenty of wear from it. ~Rachel

Posted 8 years ago

“delivered within 2 days”

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Posted 8 years ago

Hey the, Always good to hear when our couriers get your parcel to you so quickly. We try and get them out as quickly as possible so you don't have to wait to impress with your new items. Thanks for leaving a review ~Rachel

Posted 8 years ago

“From ordering to delivery the service was very quick , unfortunately I ordered the wrong size . I phoned up and spoke to Rachel who could not have been more pleasant and helpful . My size was not in stock but Rachel said she would keep me up to speed when it came back , I phoned back later for a bow tie of the same tartan and again she was first class .”

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Posted 8 years ago

Hey Richard, That's really good of you to say, thanks for taking the time to let us know you found my help to be useful - always on hand for quick tips and advice. ~Rachel

Posted 8 years ago

“Working with your staff has been a wonderful experience getting 5 guys fully outfitted for our event at the Gleneagles hotel this week. I am certain we fooled no one as to our actual nationality. We were quite loud. A great time. Thanks.”

Kilt Society 5 star review on 24th June 2017

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Posted 8 years ago

Hey Glen! So great of you to share this, was awesome looking after you guys for kilts, I hope you enjoyed wearing them and the rest of your stay in Scotland. ~Rachel

Posted 8 years ago

“Cannot fault the customer service, from order to deliver, they have been excellent. Will be purchasing again in the future I'm sure.”

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Posted 8 years ago

Hey Nick! Thanks very much for taking the time to leave us a review! So pleased to hear you are happy with the service and would use us again. Of course if we can be of any help give me a shout ~Rachel

Posted 8 years ago

“a very nice receptionist very helpful, goods ordered on Monday and delivered on Thursday - wow 5 days ahead of schedule - well done.”

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Posted 8 years ago

Hi Ian, Always nice to hear when you've been happy with the Kilt Society service and your new order. Thanks for taking the time to leave us a review ~Rachel

Posted 8 years ago

Kilt Society is rated 4.8 based on 5,819 reviews