Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,826 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to purchase a classic leather sporran, Celtic Swirl, a traditional style I couldn't find elsewhere. I received the sporran quickly, overseas mail in up-to-date packaging. Very good dependable outfit to purchase from.”

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Posted 6 years ago

“Goods just as ordered and delivered in a timely fashion. Very pleased with the product.”

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Posted 6 years ago

“Excellent service and delivery. Thanks”

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Posted 6 years ago

“Well over the last 12 months I’ve bought my kilt, fly plaid, guilles , 2pairs of hose, 3 sporrans , 2belts and buckled. Kilt pin and fly brooch. Argyle jacket and waistcoat. And I could not be more pleased . The efficiency, and courteous service was fantastic obviously the kilt an fly plaid took time owing to the tartan having to be sourced then everything made up so it took a few weeks but actually I got them quicker than they stated. All delivered safely and looking just as one would expect. If you ever want or need anything in the Scots traditional clothing line then these are the people to use without exception, thank you kilt society. Thank you very much.”

Kilt Society 5 star review on 8th September 2019

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Posted 6 years ago

“The kilt is a beauty just like i want and the waist coat thank u again i love wearing them great freedom táke care mick”

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Posted 6 years ago

“I am very pleased with my scarf, it arrived very quickly and is lovely and soft.”

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Posted 6 years ago

“Order arrived promptly. Had an issue and had to make a return. The customer service was perfect and the return was effortless. They even mailed the replacement item before receiving the returned item, so I didn’t have to wait to get my new item.”

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Posted 6 years ago

“My kilt has arrived fit perfect and it was quick delieved”

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Posted 6 years ago

“Very happy with Jacobite shirt. Good quality for a reasonable price. When received, I noticed a mark on the sleeve. Emailed and received a replacement very promptly and free returns for unsatisfactory product. No nonsense of having to pay to reorder or waiting until the returned item was received.”

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Posted 6 years ago

“My partner was overwhelmed with it when he saw it. Thank you x”

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Posted 6 years ago

“Love the kilt, well made, good price.”

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Posted 6 years ago

“After returning with the desire to exchange was no reaction despite several inquiries. After a request via PayPal a commentless repayment was made. Disappointing !!!”

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Posted 6 years ago

Hello there Peter So sorry you've felt you've had a bad experience this is not how we want our customers to feel. I'm a little confused about your comments as we have replied to both your emails and explained that we cannot offer exchanges outside of the UK though you're welcome to order again from the website, and also let you know that we would be refunding you. Your refund has been processed and we've sent you a couple of emails again today, which if you have any other questions or concerns over the process please give me a shout as I'd love the opportunity to make this a better experience for you. Louise

Posted 6 years ago

“Excellent site that is fairly straight forward in navigation and use. Easy check out process. All products received were as expected with the exception of one item. The Kilt Pin arrived with glue and blemishes on the item, of which most was able to be removed and restored to acceptable presentation.”

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Posted 6 years ago

“I bought a few of the recycled wool blankets and they are great. They are warm, soft but durable and the patterns are lovely. I also bought a kilt and it was amazing. Great fit. Great quality. It was all shipped very quickly to me in Australia also. I had the products in just a few days.”

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Posted 6 years ago

“Fantastic product, bought two kilts for my 5yo twin boys and they are well made and look great. Ordered here after returning a set to another merchant who sells them for half the price, but also definitely less than half the quality and fit. Free delivery came within 3 days, could t be happier. Thanks!”

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Posted 6 years ago

“Very happy with the quality of belt buckle and kilt pin. Good communication from the Kilt Society. Had ordered clan items so these do take around 2-3 weeks so order in plenty of time. The only thing I would say is I would have liked if items had come in their own gift box, as looks better when they are for a gift.”

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Posted 6 years ago

“Hello, I still haven't received my parcel. Order KS-69942 I contacted "la poste" which is the french delivery and they don't know where it is. I put a claim on their service and they are investigating! I will receive an answer within 7days. However, as my need for the sporran is the 14th of September, and as I'm not confident on the" la poste after sale service", could you tell me what my other options are? Thank you Margaux & Geoffrey”

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Posted 6 years ago

Hello There Thanks so much for making contact, did you know you can deal with us directly via email on hello@kiltsociety.com I will have a look into your order and contact you via email so we can resolve this for you. Louise

Posted 6 years ago

“I placed an order by telephone, and received excellent help from the very pleasant lady who dealt with my request. The order arrived very quickly. My purchase was a gift for a friend, who is highly delighted with her beautiful kilt pins.”

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Posted 6 years ago

“Very happy with the level of service from the Kilt Society. The website is simple to use and I received my order promptly. The products I got were quality.”

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Posted 6 years ago

“Excellent product - kilt made from excellent cloth! Love it all! Many thanks”

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Posted 6 years ago

Kilt Society is rated 4.8 based on 5,826 reviews