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Kids Pass Reviews

2.2 Rating 240 Reviews
29 %
of reviewers recommend Kids Pass
2.2
Based on 240 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Kids Pass 1 star review on 5th April 2022
Anonymous
Kids Pass 1 star review on 11th March 2021
Byron
Anonymous
Anonymous  // 01/01/2019
I have taken trial account on (6-Aug) and cancelled the membership on (5 aug) which is on 30th day , still got charged and when checked with them , they have some terms and conditions in website saying that we need to cancel one day before the last date.The worst Part is usually for any kind of subscription , they will send an email that trial period is ending and take some action . With kids pass as they just want money and no customer satisfaction, you will not recieve any email, Which is not fair. If you really want to be a victim then only try join this Company. Trust me all the discounts mentioned in the website are already i am getting promotional emails or already part of my company discounts , In my view paying £1 for trial period is also a waste of money , where you can do some charity with that, so you are not going save anything.Please stay away from this company.
Helpful Report
Posted 7 years ago
BEWARE BEWARE!! Appalling business for families....This company will not give you a 14 day cooling off period !! After a trial period they will swipe £40 off you for a voucher service you will very much regret getting involved with. Good luck trying to get you monies worth. You have been warned
Helpful Report
Posted 7 years ago
This company misled me & pretend they have a cooling off period that they don't honour This company misled me, by giving me extra days over the 30day trial period and then taking the debit card payment out before the agreed time. It was their error and I am being made to pay. Abysmal customer service, they pretend they have a cooling off period, but do not hounour it. There is nowhere near me to use the card. I have completely wasted £39.99, that I could have used to provide important items for my family, like food and clothes. I will do my utmost to make sure everyone hears how appalingly they have treated me, in the hope that others who can ill afford it, will not be affected.
Helpful Report
Posted 8 years ago
Kids Pass is rated 2.2 based on 240 reviews