Kelly's Hair Oxford Reviews

Name: Kelly's Hair Oxford
Address: 33 St Clements, 33 St. Clements Street, Oxford, Oxfordshire
Rating: 4.81

4.8 Rating 1,502 Reviews

98 %

of reviewers recommend Kelly's Hair Oxford

Company Reviews

Metrics

Info

4.8

Based on 1,502 reviews


Shipping & Delivery
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Kelly\'s Hair Oxford Reviews$

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Phone:

1865727077

Email:

Kelly@kellyshairoxford.co.uk

Location:

33 St Clements,
33 St. Clements Street,
Oxford
Oxfordshire
OX4 1AB

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Kelly's Hair Oxford 5 star review on 20th April 2024

Anonymous

Kelly's Hair Oxford 5 star review on 18th March 2024

Chelsea

Kelly's Hair Oxford 5 star review on 20th September 2023

Julia

Kelly's Hair Oxford 5 star review on 20th March 2023

Christine

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked with Anne veck under the assumption it was one of the better salons in town. I went in for a colour and cut, after being in the salon for almost three hours having to ask my hairdresser to even out my hair cut I walked out with a very uneven cut and very brassy multi tonal blonde color. Extremely disappointed that they were happy to let me walk out of their salon like this”

Helpful Report

Posted 8 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Naomi Thanks for letting us know you aren't happy. Our receptionist will be in touch to put things right for you. Thanks for trying us and I hope we can convince you to stick with us. Kind regards Keith Mellen, Director, Anne Veck salons

Posted 8 years ago

“no conditioner offered or applied. uneven step around my face and have to clip back otherwise looks a bit strange. not the square cut I asked for. very disappointed this time.”

Helpful Report

Posted 8 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Annie Thank you for telling us about your cut. Please accept my apologies. I'll ask our receptionist to get in touch to correct it for you - hope we can keep you! Kind regards Keith Mellen, Director, Anne Veck salons

Posted 8 years ago

“According to the price I really expected a perfect service but it felt that everything was done in a big rush.Not happy with the haircut at all. When you book online about the restyle it says the hairdresser will spend at least 30 min to advice the best haircut which would suit the face form etc. She spend 30 sec even less. The layers she said she will make hardly can see any. I m the last person to moan and if I am writting like this I really mean it. 45£ for nothing. I never ever go back there at all! The salon looks good but the girls dont even know how to dress to look professional and presentable.”

Helpful Report

Posted 8 years ago

$Read Kelly\'s Hair Oxford Reviews$

Dear Vaida Thanks for letting us know. I'm very sorry you weren't happy,we'll be in touch to see if we can put things right for you. Kind regards Keith, Anne Veck salons

Posted 8 years ago

“So I decided to get my hair dyed at this salon the dye was great how ever the blow dry after made my hair look awful it was a rough dry I think,my partner couldn't belive they let me leave the salon like that,it looked messy and the product has made my head itch ever since,I was also lured in to buying some shampoo with I though was at a discounted price as I work in Bicester village it wasn't,I left the salon paying over 150 was givin no receipt only the card transaction one,I want to take the shampoo back for a refund,it was 52 so over priced seeing as I had a 10 pound off voucher and 15 percent of it still was soo much money I don't even know if any discount was added”

Helpful Report

Posted 8 years ago

$Read Kelly\'s Hair Oxford Reviews$

Dear Peggy Thanks for telling us about this. We'll contact you to invite you back to put things right! Kind regards Keith Keith Mellen Director Anne Veck salons

Posted 8 years ago

“Not very pleased with the service. This is the second time I left annoyed and unsatisfied. Had to go to a different hair stylist the next day to repair the damage. won't be going back again”

Helpful Report

Posted 8 years ago

$Read Kelly\'s Hair Oxford Reviews$

Dear Diana Thanks for telling us about this. I understand if this was the 2nd time, you wouldn't want to come back and ask us to correct it which we would do for free, of course. Please accept my apologies. If we can contact you we'll try and make it up to you and entice you back...if we can. Kind regards Keith Keith Mellen Director Anne Veck Limited

Posted 8 years ago

“After frequently visiting the Oxford salon and being very pleased with the service received, when I moved to Bicester I had no doubt in using the Bicester Anne Veck as my hairdresser. However this was a big mistake to assume they were similar standards, I felt very disappointed, my hair appointment only lasted 15 minutes and I then when to a different hair salon a week later to get my hair cut how I wanted and even they told me it was a bad cut. I'm glad I didn't opt to have my colour there too! I won't be visiting Anne Veck Bicester again!”

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Posted 8 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Jess Thanks for telling us about this and please accept my apologies. We'll be in touch to try and put things right for you because we want all our clients to be happy. If possible if you have a complaint do come to see us before going to another salon so we can see the problem and fix it for you. Kind regards Keith Keith Mellen Director Anne Veck salons

Posted 8 years ago

“Very expensive for the service I received - £49 for a basic hair cut. I wasn't shown the back of my head or offered a finishing product so although the blow-dry was excellent it didn't last 5 minutes.”

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Posted 9 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Jennifer Thank you for telling us about this. That's not what should happen. I'll investigate and see what we can do to make it right and get you back in the salon. Kind regards Keith

Posted 9 years ago

“Emanual did exactly the opposite to what I he said he should have done - he trimmed too much layers which makes my hair look really thin on both sides. I didn't see it straight away after my hair were blow dried but only when I washed them. They look nothing like the picture I showed him. I am not happy with the result.”

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Posted 9 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hello Wanda That doesn't sound good. Can we invite you back and correct your cut, complimentary of course. I'll ask our receptionist to contact you but in the meantime, if you prefer, call us on 01865 727077. Please accept my apologies , Emanuel is usually outstandingly excellent!

Posted 9 years ago

“I usually feel fantastic after leaving the salon but I have to say I was really disappointed with my latest experience. My usual hairdresser is on maternity leave & I took a chance with another stylist; unfortunately the cut was much shorter than I expected or described & I had to go back the following morning because one side was longer than the other. Although if has now been corrected I'm not happy with the cut. Very disappointing this time.”

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Posted 9 years ago

$Read Kelly\'s Hair Oxford Reviews$

Dear Anna I'm very sorry to hear about this. I'm going to send you gift voucher for an appointment with Anne which I hope you'll use. We don't want to lose you!

Posted 9 years ago

Kelly's Hair Oxford is rated 4.8 based on 1,502 reviews