Kelly's Hair Oxford Reviews

Name: Kelly's Hair Oxford
Address: 33 St Clements, 33 St. Clements Street, Oxford, Oxfordshire
Rating: 4.82

4.8 Rating 1,685 Reviews

98 %

of reviewers recommend Kelly's Hair Oxford

Company Reviews

Metrics

Info

4.8

Based on 1,685 reviews

Shipping & Delivery
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Kelly\'s Hair Oxford Reviews$

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Phone:

1865727077

Email:

Kelly@kellyshairoxford.co.uk

Location:

33 St Clements,
33 St. Clements Street,
Oxford
Oxfordshire
OX4 1AB

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Kelly's Hair Oxford 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been going for years and really appreciate the quality of the hairdressing, the décor and eco-friendliness of the staff and the warmth of the atmosphere. I would like the music to be a bit quieter and would like to see Wi Fi available again.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Laura Thank you for your lovely comments about the salon. I'll feed back your thoughts on the music to Kelly the manager and Anne. Yes our wifi or lack of it is a major problem. OX4 post code area is in the 5% of the UK with the slowest broadband speeds. Our till and booking software now works with the cloud ( called "progress") which is very greedy of broadband. So we are forced to limit access to our broadband to salon use for the time being. BT Openreach have the contract to install B/B to OX4 but will not tell us when they intend to do this! Please be patient! Keith, Anne Veck

Posted 6 years ago

“I visited Anne Veck for a colour and hair cut. Very pleased with the colour and cut, exactly how i imagined it and I've had so many compliments.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Heather thank you for your super review and for choosing us to do your hair! Keith, Anne Veck salons

Posted 6 years ago

“Excellent service, and a great haircut as always from Kelly!”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Zoe Thank you for the great review and for choosing us to cut your hair. Kelly will be so pleased! Keith, Anne Veck

Posted 6 years ago

“This is my regular hairdresser and I'm always satisfied”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hello Thank you for the 5 stars and for choosing us to do your hair. Keith, Anne Veck

Posted 6 years ago

“I wanted some funky hair for Halloween and Anne Veck totally delivered!!!! i have seen online lots of cool pictures of girls with half their head one colour and half the other, but they always use bleach. i wantd to achieve something similar but without bleach and Anne got one side to a really vibrant red and the other a beautiful dark purple! i look super cool for halloween and its a style ill probably keep :)”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Zoe Thank you for choosing us to colour your hair and for the fab review! Anne will be delighted you are so pleased. Happy Halloween and see you again soon we hope. Keith, Anne Veck

Posted 6 years ago

“Awful experience, wanted to go blonder thats the only thing I asked for! and my hair ended up darker and looks absolutely awful!!! (by allister) When I called to complain I had Anne Veck hang up on me! Which I found most unprofessional and very odd considering I was most polite on the phone I just wanted my hair to be fixed. And me being a young student, I did not want to pay again, but they refused to fix it.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hello and thanks for the feedback. If this is actually what happened, please accept my apologies. However, because reviews.co.uk does show your email address, I have checked your last appointment and, if you are the same person, it was back in March 2017! Your stylist, Allister, has found a photo record of what we think might be your appointment on Instagram . He says " I had a client 2 years ago and she came in after screwing her own hair up at home. This is the before and after, she did ask me to make her hair blonder but it was snapping from her home job so I convinced her to put brown over the yellow and orange. It's written in the consultation that it would be dark, I told her every step of the way it was going to be dark. " Again, if this is not you, please accept my apologies. But we have no record of any one with the same name as you visiting the salon since 2017! Keith Mellen, Director, Anne Veck Limited

Posted 6 years ago

“Would like to say, I just walked in and arranged appt for half an hour later with tia. The girls on the front desk were very nice and friendly. Tia was very nice, she had a very lovely way about her. I am very happy with my cut and would highly recommend. Tia was confident and highly skilled.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hello and thanks for the lovely review,Tia will be delighted!

Posted 6 years ago

“Firstly I have been a regular customer for about 20 plus years and have always been happy with my haircuts from a wonderful lady who has worked for Anne Veck for many years. I was very surprised with Anne's unprofessionalism, obviously they where understaffed and all you could hear whilst treating yourself to a haircut was Anne stressed out and waiting for her member of staff to come in who was travelling from Kidlington and was very late the atmosphere was very tense and unpleasant I couldn't wait to get out of the salon. I am very disappointed and I know its stressful when your waiting for late staff and understaffed but you do not show this to your clients and client who has been visiting your hair salon for over twenty years.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi and thank you for telling us about this. Please accept my apologies. It is true that Anne was having a particularly difficult day but ,as you point out, this should not be communicated to our clients! Our receptionist was on holiday and, therefore, sod's law applied and we had someone off sick too. She is really sorry and hopes you will still come to the salon. We'll also be in touch if we can. Kind regards, Keith, Keith Mellen, Director, Anne Veck Limited

Posted 6 years ago

“Friendly service, great hair cut - best I've ever had. I loved the massage chair, the ambience and just how relaxing the experience was.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Jo thank you for the lovely review and for choosing us to cut your hair! See you again soon we hope. Keith, Anne Veck salons.

Posted 6 years ago

“I was delighted with my visit to your salon and the excellent hair cutting skills of your charming Canadian stylist. Definitely recommending Anne Veck and will be there again for my next hair styling. Lynn”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Lynn Thank you the fab review , I'll make sure Allister sees it! Thanks too for choosing us to do your hair, we hope to see you again very soon. Keith, Anne Veck salons.

Posted 6 years ago

“Excellent experience at the Oxford salon! I've been before for cut and blow dry and I was really impressed on this particular occasion where I wanted a bit of a creative colour for my long hair. Jowita gave me a thorough consultation on how to best achieve the 'fire' effect I wanted and her finished work is great! I love it and received lots of compliments. Thank you and no doubt I will be one of her regulars from now on!”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Christina Thank you for your lovely review and for choosing us to do your hair ! I'll make sure Jowita sees it. Keith, Anne Veck salons

Posted 6 years ago

“I booked for a full head tint and blow dry on the phone the receptionist (who didn’t disclose) her name confirmed the price in total would be £41 after the discount of my birthday voucher (£20). I turned up to the salon got any my treatments done when it came to paying Eliza the stylist told me I have to pay £72 which was more than double to what I was quoted on the phone. I was thoroughly disappointed as it was a mistake of the receptionist and it would have been nice for the salon to honour their original price. Even more so there was no apology or compensation . I am a regular to the salon, after this experience I don’t think I will be returning due to poor communication the salon has mismanaged the treatment of a loyal customer.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Mehr I'm very sorry about this, I'll investigate and get back to you , I hope we can keep you. Obviously a communication problem as you say.... Your price was full head tint @ £51 plus blow dry medium/long hair @ £41= total £92 less £20 voucher = £72. So you were charged correctly. Keith, Anne Veck salons

Posted 6 years ago

“Popped into Bicester by chance and was lucky as customer had just cancelled. Had my hair cut by lovely Elisha who listened and did exactly as I wanted in super quick time. Very happy with the results. Will definitely go back and see her again. Thanks Elisha 😊”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Jo Thank you for your lovely review, Elisha will be thrilled! And thank you for popping in & choosing us to do your hair! Keith, Anne Veck salons

Posted 6 years ago

“First visit to Anne Veck in Oxford today and I have had a lovely experience. I only had a cut but the stylist Shalay was so friendly and did a great job of my hair leaving it fresh and smooth! Will definitely return Thankyou :)”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Maisie Thank you for choosing us to cut your hair and for the fab review. Shalay will be delighted! Keith, Anne Veck salons.

Posted 6 years ago

“Staff were friendly and attentive. Smooth transition from booking appointment, patch test to finished product...now onto the actual experience. Thank you so much Cassie for what you've done, i love it! You listened, advised and created just what I wanted. You have taken me from vanilla to an epic Sunday just in time for my 50th birthday! I will be back.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Jane Thank you for your lovely review, which I'll share with Cassie. Thanks for choosing us to do your colour! Keith, Anne Veck salons.

Posted 6 years ago

“Great service but your staff need better personal hygiene! I had a lovely lady that was so welcoming and understanding with what i wanted done to my hair but when walking into the salon and the gentleman that welcomed me clearly has very poor personal hygiene!!!”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi there and thanks for telling us about us this. I think I know who you mean and we' re addressing it. So glad the hairdressing was good but as you point out this needs sorting. Keith, Anne Veck salons

Posted 6 years ago

“I went into AnneVeck hoping that they would give me a different look, Lydia did exactly that she listened to me. She cut and colored my hair beautifully I will definitely be going back! Thank you so much.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Mary Thank you so much for your lovely review and for choosing us to colour your hair. Lydia will be delighted! Keith, Anne Veck salons

Posted 6 years ago

“Very disappointed with the shape of the hair cut. It is choppy and doesnt lay down well. Didn't notice how bad it was at the time because my hair was currled and hair sprayed right after the cut.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Dear Olha Please accept my apologies. We'll be in touch to put things right. Kind regards Keith , Anne Veck salons

Posted 6 years ago

“Cassie cut my hair today, and I am very happy with it. She did it quickly and without charging me the extra time due to me being late and my hair actually being quite long for a 30min time slot. She was also very pleasant and friendly.”

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Posted 6 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Ange Thank you very much for choosing us to do your hair and for the lovely review. I'll make sure Cassie sees it. Keith, Anne Veck salons

Posted 6 years ago

“Allister is an amazing stylist as well as being such a lovely person, Thank you. Such good value compared to other over priced salons.”

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Posted 7 years ago

$Read Kelly\'s Hair Oxford Reviews$

Hi Christie Thank you for your lovely review and for choosing us to do your hair! Allister will be delighted. Keith, Anne Veck salons

Posted 7 years ago

Kelly's Hair Oxford is rated 4.8 based on 1,685 reviews