kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth transaction and helpful with queries.”

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Posted 8 years ago

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Thank you very much for your reply Nick, I will make sure I pass on your comment to the team. I hope you and your party had a great stay at The Tower House. Jessica, Head of Client Services

Posted 8 years ago

“Kate & Tom's were great in communicating with me before the weekend. We asked them a number of questions regarding the property and they came back swiftly and with thorough answers. They also had the property for hire and a special price which was a big factor as to why we chose this place!”

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Posted 8 years ago

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Thank you very much for your review Victoria! We are happy to answer any questions guests may have to ensure a relaxing stay at your house. I hope you and your party had a great stay at Lambourn House! Jessica, Head of Client Services

Posted 8 years ago

“I thought you had a great selection of houses on your books to choose from. From initial contact with you, staff were helpful and friendly and correspondence clear and consist.”

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Posted 8 years ago

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Thank you very much for your review Lynette! We try to be as helpful as we can to ensure you have a great stay. I really hope you and your party had a good stay at Hillside House! Jessica, Head of Client Services

Posted 8 years ago

“Helpful staff, regular contact and reassurance. Good with emailing all the details and reminding when payments were due.”

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Posted 8 years ago

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Thank you very much for your reply Connie. I will make sure that I tell the team! I hope you and your party had a wonderful stay at Pedington Manor! Jessica, Head of Client Services

Posted 8 years ago

“Extremely helpful and courteous whenever I had to contact them. Information was clear and I also felt confident to check about any details without feeling I was a pain! The recommended caterers were excellent too.”

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Posted 8 years ago

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Thank you very much for your review Maria, we love to help with anything guests need to ask about, we want to make sure that you have no worries or questions so that you have a wonderful stay! I hope you and your party had a great time at Bois Mill! Jessica, Head of Client Services

Posted 8 years ago

“Excellent communication and prompt customer service”

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Posted 8 years ago

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Thank you very much for your reply! I will be sure to tell the team! I hope you and your party had an amazing stay at Elephant & Castle. Jessica, Head of Client Services

Posted 8 years ago

“Really helpful, always answered my questions”

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Posted 8 years ago

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Thank you for your review Kim. We try to answer any questions guests may have to make sure their stay is the best it can be. I hope you and your party had a great stay at Ridgeway House! Jessica, Head of Client Services

Posted 8 years ago

“Stunning house perfect location worked so well for all the family.”

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Posted 8 years ago

“They made me really happy!”

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Posted 8 years ago

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Thank you so much for your review Polly! I hope you and your party had an amazing time at Hill House and I will be sure to give your feedback back to the team! Jessica, Head of Client Services

Posted 8 years ago

“Great communication and amazing accommodation, everyhting was perfect!”

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Posted 8 years ago

“Great communication, amazing accommodation, everything was perfect!”

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Posted 8 years ago

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Thank you very much for your review Francesca! I really hope you and your party had a great stay at Birkmere Barn! Jessica, Head of Client Services

Posted 8 years ago

“Excellent accommodation and service. Great for adults and kids alike. Would highly recommend and will be coming back”

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Posted 8 years ago

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Thank you very much for your review! Oak House and Stables is an amazing property! We look forward to helping your with your next stay! Jessica, Head of Client Services

Posted 8 years ago

“Fabulous service and met expectations as far as the house we rented was concerned”

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Posted 8 years ago

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We hope you and your party had a great stay at Springfield House, Stephen. Thank you very much for your review I will be sure to tell the team your feedback! Jessica, Head of Client Services

Posted 8 years ago

“Great customer service, easy to get in touch with when i needed to ask several questions!”

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Posted 8 years ago

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Thank you so much for your review Laura! We really to be there for every guest no matter how many questions they have! We always want to make sure that you have the best stay! Jessica, Head of Client Services

Posted 8 years ago

“Excellent house and location backed up by very good customer service by Kate and Tom's. We would certainly use the company again.”

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Posted 8 years ago

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Thank you for your review Mark! We hope you and your party had a great stay at Springfield House and we look forward to helping your plan your next stay! Jessica, Head of Client Services

Posted 8 years ago

“Absolutely wonderful. The housekeeper was so welcoming and helpful. Everything exceeded our expectations. We could not have asked for more. So sad when our time there came to an end. Just wonderful.”

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Posted 8 years ago

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Thank you for your review. I will be sure to pass this on to Diana! We are so happy you and your party had a good time at Marsden Manor. Jessica, Head of Client Services

Posted 8 years ago

“Very efficient with a great selection of properties.”

kate & tom's 5 star review on 12th May 2017

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Posted 8 years ago

“Everything was very efficient and the Stone Barns facilities were excellent. The barns were also perfect for our week, loads of character, beautiful location and very spacious”

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Posted 8 years ago

“We stayed at Oak House and Stables - the property was really lovely very well kept and with a very well kitted out kitchen. The outdoor pool really was heated (an issue we've had with holiday homes before) so that we could all swim comfortably (in the UK in early May). The directions given by Kate and Toms to get to the property were also very helpful. Even the cake they left for us was delicious and much appreciated!”

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Posted 8 years ago

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Thank you very much for your review. I am so happy to hear you and your party had a good time at Oak House and Stables, it is an incredible house. The cake is also amazing! Jessica, Head of Client Services

Posted 8 years ago

“Good communication and assistance before and during our stay”

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Posted 8 years ago

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Thank you for your review. We try to ensure any questions you may have are answered to give you the best time away. We hope you and your party had a great time at Marsden Manor. Jessica, Head of Client Services

Posted 8 years ago

kate & tom's is rated 4.7 based on 1,520 reviews