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kate & tom's Reviews

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

Company Reviews

Product Reviews

4.7

Based on 1,520 reviews


Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

kate & tom's 5 star review on 22nd January 2020

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

kate & tom's 5 star review on 4th April 2019

kate & tom's 5 star review on 27th March 2019

kate & tom's 5 star review on 14th March 2019

80

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kate and Toms were most helpful in getting our booking right and provided all the information we needed.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Peter, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Very easy to deal with and their properties never cease to impress.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Sandra, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Kate and toms were amazing from start to finish and the host Louise was super helpful”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Hannah, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Excellent service and communication”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Deborah, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Efficient, responsive and helpful.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Mark, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“See above! Looking forward so much to another stay in Painswick after Christmas with even more family members”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Stephanie, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Flexibility with cautionary deposit was appreciated.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for leaving a review Claire, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Company were very good at responding by return to queries and provided much additional helpful information”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Patricia, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Always very friendly and helpful and quick to respond.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Diane, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“I was looked after from the day we began plan our hen retreat. Findin the right location and property was important and Kate&Toms didn't disappoint! We loved the wondeful location we chose and the little touches of sending a lovely book to capture our joyful memories. Thank you so much!”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“top notch customer service all round”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Justin, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“The staff at Kate and Toms were always helpful and friendly and any requests or questions were always handled professionally and nothing seemed like too much trouble. The booking process was seamless and hassle free.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Clare, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Great location, decor, welcome and everything we needed”

Posted 4 years ago

“Friendly reception though not always as efficient as could have been. Email queries elicited an admirably quick response but with a good deal of 'cut and paste' and not always an answer to the query ! Having been asked which rooms we would like made up as twins or doubles, the K&T website plans did not mirror those from Kingham Cottages (which numbers the rooms). Unfortunately we ended up with a different configuration in Kite's Gate Cottage - not the end of the world but I had intended an older member of the group to be in the larger room with en suite. Nevertheless it was helpful to have a good choice of larger properties from one organisation and we were delighted with Kingham.”

Posted 4 years ago

“All covered above really”

Posted 4 years ago

“Everyone at Kate & Tom's were very helpful. The lovely Ian came to welcome us and take us through some of the necessary features.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Jane, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Regular communication.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Alex, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“The spaciousness ,layout and amenities are perfect for a large family (3 generations) to be able to live under one roof without getting on top of one another. The remote location, (though it made the place difficult to find) is remote, but has beautiful surrounds and views, yet near enough to other facilities, eg pub, golfing, go-karting, shopping and transport hubs for general convenience.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Chris, we're so pleased to hear that you were happy with the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“See the earlier comments.”

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for taking the time to leave us your feedback David, I will be in touch personally to discuss this further. Leigh Client Services Supervisor

Posted 4 years ago

“Kate & Tom's clearly have some wonderful properties available, but I persuaded them that they do not need to take the cautionary deposit as early as they ask for it, and in my opinion they have returned that deposit much too slowly.”

Posted 4 years ago

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kate & tom's is rated 4.7 based on 1,520 reviews