kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an amazing house! We didn't want to leave. All the rooms were spotless and full of everything we needed. The cinema room was the highlight for us, close second to the hot tub!”

kate & tom's 5 star review on 22nd July 2017

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Posted 7 years ago

“Efficient and helpful service although it would be preferable to deal with the same person throughout the process.”

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Posted 7 years ago

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Thank you ever so much for your review Rodney. I am so glad that you have had a helpful service. Thank you for your feedback, unfortunately due to our team having some part time members and us having a small sales team, sometimes it is difficult to ensure only one person deals with any one enquiry, but I will certainly pass on your feedback. I hope you and your party had a great stay at Hill House. Jessica, Head of Client Services

Posted 7 years ago

“Kate and tom's made the whole experience easy and dealt with all ur needs.”

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Posted 7 years ago

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Thank you very much for your review Lindsay. I am glad that you had an easy booking experience. I will be sure to pass your kind words onto our team. I hope you and your party had a great stay at The Shed. Jessica, Head of Client Services.

Posted 7 years ago

“Two dishwashers, plenty of everything and clean, with plenty of parking and a secure garden to keep little ones safe.”

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Posted 7 years ago

“Very efficient booking and were able to answer the questions I had.”

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Posted 7 years ago

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Thank you very much for your review Nisha, we try to ensure that we answer all questions guests have to make sure that you can have the most enjoyable time on your holiday. I hope you and your party had a great stay at Beechgrove House. Jessica, Head of Client Services.

Posted 7 years ago

“Easy booking process, lots of regular information about the process and the property, always easy to get through on the phone, prompt coming back with information.”

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Posted 7 years ago

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Thank you very much for your review Fiona, I am very glad that you feel like it was an easy booking process, and thank you for your kind words. We try to ensure that we get back with any information a guest may need as quickly as we can to ensure there are no worries ahead of your stay. Jessica, Head of Client Services

Posted 7 years ago

“We were provided with excellent and accurate information and were given an efficient and professional service from our first enquiry until after our visit was over.”

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Posted 7 years ago

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Thank you ever so much for your review Susan. I am so happy that you feel like you have received such good service, I will be sure to pass on this information to the team. I hope you and your party had a great stay at Tregulland. Jessica, Head of Client Services

Posted 7 years ago

“Very pleasant and helpful staff. Helpfulprior and welcome information.”

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Posted 7 years ago

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Thank you very much for your review Lynda, I will be sure to tell the team your kind words. We try to ensure that we give you all the information you need before your stay to ensure you have no worries or questions ahead of your stay. Jessica, Head of Client Services

Posted 7 years ago

“Happy with the service we got from Kate & Tom kept in contact with us all the way through.”

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Posted 7 years ago

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Thank you very much for your review, I will be sure to pass on your kind words to the team. I hope you and your party had a great stay at The Lodge. Jessica, Head of Client Services

Posted 7 years ago

“We booked the old rectory for 14. It was fabulous. Everything we needed and beautiful, clean and comfortable. Caroline is extremely helpful and hands on and the outside caterers Piece of Cake, we used for our special evening were amazing for both for and service, Highly recommend all or it.”

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Posted 7 years ago

“Efficiency and helpfulness”

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Posted 7 years ago

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Thank you very much for your review, I will be sure to pass this on to the team. I hope you and your party had a great stay at Penpol! Jessica, Head of Client Services

Posted 7 years ago

“Basically we had a jolly good time in a lovely house . ladies of all ages together on a hen weekend. my daughter the bride thoroughly enjoyed herself”

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Posted 7 years ago

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Thank you for your review Susan. I am so glad that you had a great stay at Skyhaus! Jessica, Head of Client Services

Posted 7 years ago

“Great customer service booking holiday. Very helpful housekeeper. Fab house”

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Posted 7 years ago

“Accurate timely information .Efficiently handled finance. Useful info re Bensons caterers ( excellent) .Always friendly - thank you”

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Posted 7 years ago

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Thank you very much for your review Jane, we try to ensure that we answer any questions you may have as quickly as we can to make sure you have the best time you can. I will be sure to pass on your kind words. I hope you and your party had a great stay at Norton Hall! Jessica, Head of Client Services

Posted 7 years ago

“Professional service and our family stay at Moors Lodge was excellent. It was wonderful to have 24 of us with plenty of bathrooms and a long dining table to seat us all. Kate and Toms made the entire experience a happy one,Thankyou! Lynda Todd”

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Posted 7 years ago

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Thank you so much for your review Lynda! I am so happy that you and your family had a great stay at Moors Lodge, and I am very glad that we could help finding you a great property. Jessica, Head of Client Services

Posted 7 years ago

“It was easy to book and the house provided everything we asked for. Location was super and looking forward to our next trip”

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Posted 7 years ago

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Thank you ever so much for your review Zoe, I hope you and your party had a great stay at Hillside House and we look forward to helping you book your next trip! Jessica, Head of Client Services

Posted 7 years ago

“Great communication. Always very helpful on the phone. Would definitely recommend my friends to go through booking accommodation through them. Beautiful venues. The website is very easy to use and you what you see in the photos is exactly as the property was.”

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Posted 7 years ago

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Thank you ever so much for your review, and your kind words! We try to be as helpful as possible and answer any questions you may have to ensure that you have no worries on the lead up to your stay. I do hope you and your party had a great stay at Chestnut House. Jessica, Head of Client Services

Posted 7 years ago

“Friendly, efficient and accurate communication and service. Empathetic understanding of needs and desires.”

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Posted 7 years ago

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Thank you very much for your review Mike, I will be sure to pass on your kind words to our team. We always try to be friendly and efficient to ensure you have the best stay you can. I hope you and your party had a great stay at Ludbrook Manor. Jessica, Head of Client Services

Posted 7 years ago

“Everything catered for our lovely weekend, thank you”

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Posted 7 years ago

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Thank you very much for your review Sarah, I hope you and your party had a great stay at Lambourn House! Jessica, Head of Client Services

Posted 7 years ago

“The most fabulous bread and Victoria sponge on arrival !”

kate & tom's 5 star review on 9th July 2017

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Posted 7 years ago

kate & tom's is rated 4.7 based on 1,520 reviews