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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
That the people looking after the house and people contacted in the office were more than courteous and friendly. They were always instantly responsive to any queries we might have.
Helpful Report
Posted 7 years ago
The people looking after the house and the contact with the office during booking and any questions that we had had always been dealt with a warm and positive manner.
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Posted 7 years ago
Thank you for your review Ann, I am glad that you had such a good booking experience with us, I hope you and your party had a great stay at Churchill Wood. Jessica, Head of Client Services
Posted 7 years ago
Great website with all info right there on each property. Easy booking with actual humans you can speak to if needed. Good communication throughout the process. Deposit returned promptly. Recommended.
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Posted 7 years ago
Thank you so much for your lovely review Rhiannon. I am so glad that you had a good booking experience with us! I hope you and your party had a great stay at Riverside Mill. Jessica, Head of Client Services
Posted 7 years ago
Questions dealt with very quickly.
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Posted 7 years ago
Thank you very much for your review, we try to answer any questions as quickly as possible to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Eastlands. Jessica, Head of Client Services
Posted 7 years ago
Kate and Tom’s were really helpful with every detail when planning our weekend stay at Cedar Grange
kate & tom's 5 star review on 6th April 2018
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Posted 7 years ago
Thank you very much for your review Natalie, I am so glad you had a good booking experience with us. I hope you and your party had a great stay at Cedar Grange. Jessica, Head of Client Services
Posted 7 years ago
Made it extremely easy to book and were very proactive with advice just before our trip. Had a very good knowledge of this house and the other houses that they had registered. Would definitely book through them again.
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Posted 7 years ago
Thank you so much for your review Andrew, I will definitely pass on your kind words! I am so glad you had such a good booking experience with us. We look forward to helping you on your next stay! I hope you and your party had a great stay at Cotswold Edge House. Jessica, Head of Client Services
Posted 7 years ago
Kitchen with its huge table was superb and bathrooms made life so much easier with young children. Beds were great too and the boys loved the games facilities.
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Posted 7 years ago
Great and fast communication
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Posted 7 years ago
Thank you very much for your review Jacqueline, I am glad you had a good booking experience with us. I hope you and your party had a great stay at Langtons. Jessica, Head of Client Services.
Posted 7 years ago
Any queries by myself prior to the let were dealt with quickly and efficiently, Kate and Tom's could not have done a better job. The cautionary deposit was returned with no prompting, quite a relief! Thank you for everything Kate and Tom (do you really exist?).
Helpful Report
Posted 7 years ago
Thank you very much for your review Serena, I am so glad you had a good booking experience with us, we try to answer any questions as quickly as possible to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Birdsgrove House. Jessica, Head of Client Services
Posted 7 years ago
You were all very prompt and helpful with your communication back and forth.
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Posted 7 years ago
Thank you for your review Nicki, I am glad that you had a good booking process with us, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hop eyou and your party had a great stay at the Langtons. Jessica, Head of Client Services
Posted 7 years ago
Kate and Tom provided great customer service through out. They were prompt with responses and provided lots of information. I felt confident that my stay would be great.
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Posted 7 years ago
Thank you for your review Eileen, I will pass on your kind words to the rest of the team I am glad that you had a good booking experience. I hope you and your party had a great stay at The Fitz. Jessica, Head of Client Services
Posted 7 years ago
Made a family weekend in fantastic surroundings a very memorable event!
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Posted 7 years ago
Thank you for your review Barbara, I am glad that you had a great weekend, I am glad we could help! I hope you and your party had a great stay at Alcester Farmhouse. Jessica, Head of Client Services
Posted 7 years ago
A great high quality responsive service. Thank you
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Posted 7 years ago
Very efficient team
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Posted 7 years ago
Thank you for your review Asha, I am glad you had a good booking experience with us, I hope you and your party had a great stay at Meadowbank House. Jessica, Head of Client Services
Posted 7 years ago
Brilliant experience from start to finish. Thank you for everything.
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Posted 7 years ago
Thank you so much for your review Hugh. I am so glad that you had a good booking experience with us, I hope you and your party had a great stay at The Lindens. Jessica, Head of Client Services
Posted 7 years ago
They were extremely helpful and had responded to any questions straight away.
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Posted 7 years ago
Thank you very much for your review Sarah, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Fitz. Jessica, Head of Client Services
Posted 7 years ago
Great communication and support from the team, with a personable approach.
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Posted 7 years ago
Thank you very much for your review Jennie, I will be sure to pass on your kind words to the team. I hope you and your party had a great stay at Park Avenue. Jessica, Head of Client Services
Posted 7 years ago
The service at Kate & Tom's is great - I needed to move the booking and they did so no questions asked. Always great, thanks!
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Posted 7 years ago
Thank you very much for your review Katie, I am so glad that you had a good booking experience with us. I hope that you and your party had a great stay at Wellacres House. Jessica, Head of Client Services
Posted 7 years ago
K&T made the whole booking process as easy as possible. Always quick with their emails.
Helpful Report
Posted 7 years ago
Thank you very much for your review Andrew, I am glad you had a good booking process with us, we always try to answer any questions you may have has quickly as possible to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Meadowbank House. Jessica, Head of Client Services
Posted 7 years ago
Very helpful.
kate & tom's 5 star review on 16th March 2018
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Posted 7 years ago
Thank you for your review Caroline, I am glad that you had a good booking experience with us, I hope you and your party has a great stay at The Ridge. Jessica, Head of Client Services
Posted 7 years ago
kate & tom's is rated 4.7 based on 1,520 reviews