Kara Group Reviews

Name: Kara Group
Address: Interweave House, Old Power Way, Lowfields Business Park, Elland, Calderdale
Rating: 4.39

4.4 Rating 198 Reviews

83 %

of reviewers recommend Kara Group

4.4

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Kara Group:

UK supplier specialising in medical uniforms and scrub suits for health and wellness businesses. We provide high quality scrub suits made from highly functional materials that also bring elements of style, comfort and technology to our customers' wardrobes. We have ranges that suit multiple price points, order sizes (from an individual to an entire practice or hospital) and design requirements. If you work within the medical, dental, veterinary or beauty professions, Kara is the place to source your uniforms. We are exclusive UK suppliers of Wonderwink scrubs and Jaanuu medical scrubs.

Visit Website

Phone:

1484 508302

Email:

info@karagroup.co.uk

Location:

Interweave House, Old Power Way,
Lowfields Business Park,
Elland
Calderdale
HX5 9DE

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Kara Group 5 star review on 27th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfy, beautiful fit, good pockets, very easy to catch lint though. Def recommend the scrubs for someone wanting a loose comfy yet fitted fit. Delivery service was annoying and wouldn't leave it outside my door aka safe space on delivery (delivery was attempted monday morning when everyone and I are at work) so it was delayed by a week. On re delivery I was told there was no option for a safe space delivery which should be changed.”

Helpful Report

Good morning, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you love your new scrubs. Unfortunately, we do not have control over the delivery service, we apologise for any inconvenience caused. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Good products, quick delivery. Unfortunately I was more than a little disappointed in the offer I received immediately after my first purchase, designed to push me to make another order before even seeing that product. It greatly reduced my confidence in the brand despite several recommendations.”

Helpful Report

“Very good. It does look inside out though because of of the sowing work”

Helpful Report

Good afternoon Jack, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your new scrubs. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“The scrub it's really nice and fits well but the trousers are bigger. The material is good quality.”

Helpful Report

Good morning, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you are pleased with your new scrubs. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Lovely fabric for the wonderflex scrubs - quick delivery as it was in stock. However, i was not expecting the contrast light blue collar on the navy scrubs as the photos don't show it and description do not mention it. I would have preferred the scrubs plan navy but will wear this anyway as its easier than arranging a return !”

Helpful Report

Dear Urvi, Thank you for writing a review of your experience. We're very pleased that you like the WonderFlex fabric. We're sorry to hear that you were surprised by the contrast colour trim on the Verity top. We will improve the photos to show a close-up of the colour trim on the page that shows the set, i.e. the top and trousers together. Hopefully you will still find the scrubs very comfortable and useful. If you have any further queries, please do contact our Customer Services team on 01484 508302, we're open 8:45am to 5pm Mondays to Fridays. With kind regards, Customer Services team Kara

“Ordering and processing was very easy and delivery of my order was fast. Excellent service. My only criticism is the fact that the size is embroidered on the outside edge of the neckline and is visible when being worn.”

Helpful Report

Good afternoon, Thanks for taking the time to let us know you're happy with the service you received. Thank you for the feedback on the sizing tape. We're sorry if that was a surprise to you. These Basics scrubs are sold to the NHS in bulk. The sizes are clearly visible to aid staff in the process of finding a suitable pair of scrubs as quickly as possible. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Speedily despatched and great products. Only issue I had was the size guide which showed how to take your measurements but not what sizes corresponded so I had to make a guess and order 2 sizes. I’ve returned the ones that didn’t fit so I will see how good your returns service is!”

Helpful Report

Good afternoon, Thanks for taking the time to leave a review! It's great to hear you love the products and they arrived quickly. We're sorry to hear you had problems with the size guide, however all the sizes are shown with the relevant measurements of chest, waist and hips. The size guide is rather long, you do need to scroll down to see the size table. We appreciate your feedback and will make improvements to the usability of the size guide for future customers. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Quick delivery, good quality scrubs, as described”

Helpful Report

Thank you for taking the time to leave a review! It's great to hear you're happy with your purchase. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If there is anything else we can do for you, please don’t hesitate in reaching out. Best wishes, The Kara Team info@karagroup.co.uk

“Products are great . Lovely colour and nice cotton - but the delivery process was a nightmare which in fairness was down to Parcelforce but still it was not a good experience .. I will order from Kara again as the products are good and just hope this time the delivery process is better”

Helpful Report

“The order came very quickly and the scrubs were good quality and on the large side. very comfortable.”

Helpful Report

Good afternoon Jane, Thanks for your review! It's great to hear you're comfortable in your new scrubs, and we've passed your sizing feedback onto the rest of the team. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Great uniforms , however 15 days for delivery in 2018 is not what clients need. If you have a new staff member and they need a uniform waiting over 2 weeks is not great.”

Helpful Report

Good afternoon, Thanks for taking the time to leave us a review! Our uniforms are shipped to the UK from the United States, which can take up to 15 working days. If you do need uniforms in a hurry, our Kara Express range offers 1-2 day shipping on a select range of scrubs (https://karagroup.co.uk/kara-express/). Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on 01484 508302. All the best, The Kara Team

“The delivery and the information on my login account regarding my product delivery was quite a disappointing experience but received the product as seen on the website happy about it. I made a call to the customer service team atleast 3 times to check regarding the delivery, the support was good though except for waiting and finding a time to give a call again and again was little upsetting.”

Helpful Report

Good morning Praveena, Thanks for leaving us a review. We try to make our shipping times as transparent as possible when you place an order with us, but we're sorry if they wasn't clear. Any items ordered from outside of our Kara Express range are processed with our standard 10-20 day delivery. If you do urgently require scrubs please order from our Kara Express range, which guarantees delivery in 2 working days (https://karagroup.co.uk/kara-express/). Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Great stock, great customer service, the post took a bit too long, however I will buy again from kara”

Helpful Report

Good morning Di, Thanks for taking the time to leave us a review! We're really glad to hear you're happy with your uniforms and our Customer Services Team! We do try and make it as clear as possible on our website that shipping may take up to 15 days. This is because your items are ordered in specifically for you from our key US suppliers. If you do need to make an urgent order we have our Kara Express range, which guarantees delivery in 2 working days. (https://karagroup.co.uk/kara-express/) Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on 01484 508302. All the best, The Kara Team

Kara Group is rated 4.4 based on 198 reviews