Kara Group Reviews

Name: Kara Group
Address: Interweave House, Old Power Way, Lowfields Business Park, Elland, Calderdale
Rating: 4.39

4.4 Rating 198 Reviews

83 %

of reviewers recommend Kara Group

4.4

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Kara Group:

UK supplier specialising in medical uniforms and scrub suits for health and wellness businesses. We provide high quality scrub suits made from highly functional materials that also bring elements of style, comfort and technology to our customers' wardrobes. We have ranges that suit multiple price points, order sizes (from an individual to an entire practice or hospital) and design requirements. If you work within the medical, dental, veterinary or beauty professions, Kara is the place to source your uniforms. We are exclusive UK suppliers of Wonderwink scrubs and Jaanuu medical scrubs.

Visit Website

Phone:

1484 508302

Email:

info@karagroup.co.uk

Location:

Interweave House, Old Power Way,
Lowfields Business Park,
Elland
Calderdale
HX5 9DE

Write Your review

Tell us how Kara Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kara Group 5 star review on 27th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is good but the sizing is absolutely horrendous, I’ve had to go 2 sizes up from my normal size in clothes and the uniform is still too small! Definitely won’t be repurchasing”

Helpful Report

Good morning, Thank you for taking the time to leave a review, we appreciate it. We are sorry to hear you had an issue with the sizing. We have size guides on each of our product pages to reflect the measurements of each size, please let us know if this was not useful. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk All the best, the Team at Kara x

“A bit disappointed because didn’t come the same colour I’ve ordered. Supposed to be pink not green.”

Helpful Report

“Second set of the 123. Very comfy and smart but this pair of trousers were not up to standard as both side leg pockets have ripped. Too much hassle to send back so have sewn up myself but will think twice about purchasing a third pair due to the poor quality of latest pair”

Helpful Report

Good morning Joanne, Thank you for leaving us a review, we appreciate your time and feedback. We are really sorry to hear this has happened to your trousers. We hope this has not caused too much of an inconvenience. If you need further assistance or would like to discuss this issue, please contact our customer service team on 01484 508302 and they will be able to further assist you. We apologise again for this inconvenience. All the best, Kara x

“I bought jannu scrubs but Size was not true size so I have to return it. I was not very happy with the postal charges to return the items. I believe if we can’t check the cloths size and have buy online blindly we shouldn’t have to pay return postal charges. I would rather buy from Europe.”

Helpful Report

Good afternoon Sarika, We're sorry to hear your Jaanuu Scrubs did not fit you well. We understand your frustrations and understand that this can be inconvenient. Please let us know if you found the size guide to be inaccurate and why, so that we can better help you in the future. We apologise again. Please don't hesitate to get in touch if there's anything else you need. Our Customer Services team are available on 01484 508302. All the best, Kara

“The delivery and quality of the trousers were fine but the medium size was supposed to be 14-16 and was too tight by some wavy. In addition the fabric was not 4 way stretch as advertised . Returned for refund at my own expense .”

Helpful Report

Good afternoon Ruth, We're sorry to hear the size was not as you expected. We will have the customer services team reach out to you as soon as possible. If there is anything else we can do for you, please don’t hesitate in reaching out. Best wishes, The Kara Team info@karagroup.co.uk

“Delivery etc was perfect. The product quality was disappointing. Top too short. Trouser ties difficult because the string used is so thin.”

Helpful Report

Thank you for taking the time to leave your review Mark. It's disappointing to hear that the items weren't to the expected quality, we will be sure to pass on your feedback to WonderWink who manufacture them. In the meantime, we'll drop you a quick email with a discount code for your next order. If there is anything else we can do for you, please don’t hesitate in reaching out. Best wishes, The Kara Team info@karagroup.co.uk

“I haven't received my order yet.”

Helpful Report

Good afternoon Loredana, Thanks for getting in touch. As you ordered from outside our Kara Express range, your items were ordered from our USA based supplier and available for dispatch by Tuesday 28th April, as per our standard shipping times. Please let us know if you have any further queries. Kind regards, Kara Customer Services Team info@karagroup.co.uk

“I was not made aware of the delivery options until after I had made the payments.”

Helpful Report

Good morning Blessing, We're sorry to hear you're unhappy with our delivery options. I can see your order was placed after our offices were closed for the Christmas and New Year period. Your order was dispatched to you the day our offices re-opened in the New Year and delivered to you the following day. We do make every effort to make our Christmas closures as clear as possible, and your feedback has been taken on board for next Christmas. Please let us know if there's anything further we can do for you. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

Kara Group is rated 4.4 based on 198 reviews