Kara Group Reviews

4.43 Rating 14 Reviews
86% of reviewers recommend Kara Group

About Kara Group: UK supplier specialising in medical uniforms and scrub suits for health and wellness businesses. We provide high quality scrub suits made from highly functional materials that also bring elements of style, comfort and technology to our customers' wardrobes. We have ranges that suit multiple price points, order sizes (from an individual to an entire practice or hospital) and design requirements. If you work within the medical, dental, veterinary or beauty professions, Kara is the place to source your uniforms. We are exclusive UK suppliers of Wonderwink scrubs and Jaanuu medical scrubs.

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Phone:
01484 508302

Email:
sales@karagroup.co.uk

Location:
Interweave House
Old Power Way

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"Our dental nurse was delighted with her maternity scrubs. Perfect colour and fit. Fast service"
Good morning Sue,

Thank you for taking the time to leave a review! We're really pleased your nurse was happy with her new scrubs - we've worked hard to find maternity scrubs that are functional, stylish, and comfortable for all-day wear.

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our Customer Services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

All the best,

The Kara Team
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"I have ordered 2 embroided tunics from Kara which are of amazing quality, super quick delivery and a very friendly service! I also ordered trousers which didn’t fit and return them was no problem at all. I will definitely be using them again!"
Good morning Carly,

Thanks so much for your review! We love to hear when customers are happy with their new scrubs! Just drop one of our team an email on info@karagroup.co.uk next time you want to place an order with embroidery and we'll get it sorted for you!

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

All the best,

The Kara Team
"Very pleased with my uniform! Thank you very much!"
Good afternoon,

Thank you very much for your review! It's great to hear you like your new scrubs.

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

All the best,

The Kara Team
"Great customer service. Superb quality material and perfect fit. Love that you stock different leg length. Would definitely recommend!!!"
Good afternoon,

Thanks so much for your review! We're incorporating more size variance into our Kara Express range all the time, and your feedback is really helpful when we're choosing what to stock.

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

Best,

The Kara Team
"Excellent service and lovely products x"
Good afternoon,

Thanks so much for your review! We love our scrubs too! Please let us know if there's anything else we can do for you.

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

Best,

The Kara Team
"Love your products"
Good afternoon Kayleigh,

Thanks so much for your review! We love our scrubs too!

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you - or if you'd like to find out some more information about the embroidery service you spoke with our colleague Rhian about back in January!

Best,

The Kara Team
"Very poor customer service. 1 to 2 days delivery took almost 2 weeks. Repeated phone calls regarding order status and false promises of delivery date. Unacceptable standard of communication and service."
Dear Mrs Creelman,

We're sorry to hear that you are unhappy with the delivery of your scrub trousers.

As stated on the Delivery page https://karagroup.co.uk/shipping/, and displayed in the Checkout at the time of purchase, delivery takes 5-15 days unless you purchase an item from the Kara express range.

Your trousers are available in the Kara Express range, however you clicked through from the non-Kara Express product listing https://karagroup.co.uk/wondertech-womens-straight-leg-trousers/, so the trousers were ordered in especially for you, which is why it took a little longer.

Your order was placed on 25 January and arrived with you on 4 February which is a 10 day delivery and as you can see this is within the 5-15 days expected timeframe.

We hope you enjoy wearing your new trousers.

Kind regards,
Elisabeth, Ecommerce Manager, Kara
"Love my new work wear ready for when I’m going back to work! Very professional looking. Thanks so much!"
Good afternoon Molly,

Thanks so much for your review! We're so pleased to hear you're happy with your new scrubs! We loved the logo you chose to have embroidered too.

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

Best,

The Kara Team
"pleasant response to queries prompt and efficient delivery excellent quality"
Good morning Simon,

Thank you for the review! We're delighted to heat you're happy with your new scrubs!

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you.

Best,

The Kara Team
"Ordered a lightweight tunic top for work as a spa therapist. Very pleased."
Thanks so much for the review! We're so pleased to hear you're happy with your new scrubs!

Check out our Instagram page @karauk_official to see all our latest styles, coupon codes, and giveaways.

Please don't hesitate to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything we can do for you.

Best,

The Kara Team
"Horrible customer service !!!!"
Thank you for your order on 26th December. We’re sorry to hear of your surprise and disappointment regarding the delivery date of your scrub suits and the lack of response to your initial enquiry.

However, as stated on our website, our offices and dispatch facility were closed between 21st December and 2nd January.

The standard delivery time (for any items not in the Kara Express range) is between 5-15 days (as shown: https://karagroup.co.uk/shipping/).
Please note that your scrub suits are not in the Kara Express range, therefore you will receive your order within the expected timeframe.

We will ensure that your order is processed and dispatched as quickly as possible now that we are back in the office. We hope this will be satisfactory. Please contact us with any further queries.

Kind regards,
Elisabeth
Ecommerce Manager
Kara
"I am very pleased with the my scrub uniform from Kara it's fit perfect as I always wanted a uniform. Next time I will order a trousers in navy blue. Thankyou"
Good afternoon,

Thanks so much for your review! We're so pleased to hear the fit is perfect for you - we know how tricky that can be to find.

Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways.

Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, when you'd like to place your next order!

Best,

The Kara Team
"I love Wonderwink scrubs but had to buy them from the US so it was great to find a supplier in the UK. They were very easy to deal with, they kept in contact when there was a very slight delay in my order and I would have no problem recommending them."
"Excellent service. Very good quality material Logo embroidered on and very happy Will re- order when needed Very happy"
Kara Group is rated 4.43 based on 14 reviews

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