Kara Group Reviews

Name: Kara Group
Address: Interweave House, Old Power Way, Lowfields Business Park, Elland, Calderdale
Rating: 4.37

4.4 Rating 203 Reviews

82 %

of reviewers recommend Kara Group

4.4

Based on 203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Kara Group:

UK supplier specialising in medical uniforms and scrub suits for health and wellness businesses. We provide high quality scrub suits made from highly functional materials that also bring elements of style, comfort and technology to our customers' wardrobes. We have ranges that suit multiple price points, order sizes (from an individual to an entire practice or hospital) and design requirements. If you work within the medical, dental, veterinary or beauty professions, Kara is the place to source your uniforms. We are exclusive UK suppliers of Wonderwink scrubs and Jaanuu medical scrubs.

Visit Website

Phone:

1484 508302

Email:

info@karagroup.co.uk

Location:

Interweave House, Old Power Way,
Lowfields Business Park,
Elland
Calderdale
HX5 9DE

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Kara Group 5 star review on 27th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality scrubs for our new clinic, light and comfortable with the added benefit of them being stylish! We will definitely be ordering more to complement SV Aesthetic Clinic, Hale!”

Helpful Report

Good afternoon Sandra, Thanks so much for leaving a review! We appreciate it. We love the photo! You both look great and we are so happy you love the uniform. Please don't hesitate to get in touch if there's anything else you need. Our Customer Services team are available on 01484 508302. All the best, Kara

“I ordered jaanuu scrub top through Kara. The gray wasn’t the gray I had from Jaannu before. Also this scrub top was stretchable. I need to buy a separate bottom for scrub top. It’s not Kara fault but delivery and return charges are too much for me. Not buying it anymore.”

Helpful Report

“Scrubs are comfortable and great just perfect.”

Helpful Report

Good morning Agnieszka, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your scrubs. Don't forget to follow our Instagram page @‌KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Nice and comfortable. Good fit.”

Helpful Report

Good morning Casmir, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your scrubs. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Scrubs are great as always but god use literally any other delivery service and not parcelforce.”

Helpful Report

Good morning, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your scrubs, and we will take your comments on board. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk. All the best, the Team at Kara x

“For the price I was expecting more! Very thin fabric which some may want but I wanted something thicker with more shape”

Helpful Report

Good afternoon Jayme, Thanks for taking the time to leave a review, we appreciate any feedback! We are sorry to hear the item did not meet your expectations. Our scrubs are designed to be lightweight and breathable. We will take your feedback into consideration. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk. All the best, the Team at Kara x

“The top fits well, but the bottom scrub has a very weird fit, did not meet my expectations:(”

Helpful Report

Good afternoon, Thanks for taking the time to leave a review, we appreciate it! We are sorry to hear the scrub trousers did not meet your expectations, we apologise for any inconvenience caused. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk. All the best, the Team at Kara x

“So very comfortable, washes well ,very pleased so far.”

Helpful Report

Good morning Karon, Thanks for taking the time to leave a review, we appreciate it! We are so pleased to hear you are happy with your new workwear. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk All the best, the Team at Kara x

“These are great scrubs and wash and wear very well”

Helpful Report

Good morning Melanie, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your new scrubs. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Fabulous scrubs for working in the community”

Helpful Report

Good afternoon Gary, Thanks for taking the time to leave a review, we appreciate it! We are so pleased to hear you are happy with your new scrubs. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“WTF? I have not yet recieved my item after 8 days and you ask me to review that? what an audacity!”

Helpful Report

Dear Soroush, We're really sorry to hear that you haven't received your scrubs yet. We parcelled the order up and despatched it to you on Monday 19 February. You placed your order on Saturday afternoon, but our despatch teams don't work over the weekend, which is why it was sent on the Monday. Our review invitation system is set up to ask you how you feel about your scrubs 7 days after the parcel has left us, which is normally ample time for you to have received them. Having checked the delivery tracking link provided via Parcelforce, your parcel is still waiting for you to collect it from your Post Office. A card was left for you with all the details. They will require you to take ID and the card when you go and collect. We do hope you are happy with your purchase, once you collect the parcel. If you have any further concerns or questions for us about your order please do contact our Customer Services team in the first instance. You can call us on 01484 508302. Kind regards, Customer Services Kara

“Very comfy, beautiful fit, good pockets, very easy to catch lint though. Def recommend the scrubs for someone wanting a loose comfy yet fitted fit. Delivery service was annoying and wouldn't leave it outside my door aka safe space on delivery (delivery was attempted monday morning when everyone and I are at work) so it was delayed by a week. On re delivery I was told there was no option for a safe space delivery which should be changed.”

Helpful Report

Good morning, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you love your new scrubs. Unfortunately, we do not have control over the delivery service, we apologise for any inconvenience caused. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“I’ve bought Jannu from Kara before and it fitted lovely, I find the Kara ones to be smaller and less flexible when working (lifting the arms etc)”

Helpful Report

Good morning Emma, Thanks for taking the time to leave a review, we appreciate it! We are sorry to hear this, our Kara Edit range is made from a motion stretch fabric which should allow you to move freely. We also have a dedicated size guide on each product page to help you choose your size. We will take your feedback into consideration. If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Good products, quick delivery. Unfortunately I was more than a little disappointed in the offer I received immediately after my first purchase, designed to push me to make another order before even seeing that product. It greatly reduced my confidence in the brand despite several recommendations.”

Helpful Report

“Very disappointing. Managed to get the postage back on return although not easily and then still awaiting on refund even though they received the package over a week ago. Apparently they have a 3 week policy but when I asked if it could be earlier as I needed the money to order elsewhere I was told they have a lot of returns to deal with and even from people who have passed away!… very odd thing to say. Won’t buy from again”

Helpful Report

“I haven't received my item!!”

Helpful Report

Good morning Nicola, We are sorry to hear this, and we apologise for any inconvenience caused. It looks as though your parcel has been returned to the depot. If you need more help with your order, please get in contact with our customer services team at info@karagroup.co.uk. All the best, the Team at Kara x

“Very good. It does look inside out though because of of the sowing work”

Helpful Report

Good afternoon Jack, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your new scrubs. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“My navy tunic fitted beautifully. True to size and great quality. Arrived promptly too!”

Helpful Report

Good afternoon Kathleen, Thanks for taking the time to leave a review, we appreciate it! We are so pleased to hear you are happy with your new workwear. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“The scrub it's really nice and fits well but the trousers are bigger. The material is good quality.”

Helpful Report

Good morning, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you are pleased with your new scrubs. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“I sent my order back 1 week ago and still haven’t got my refund.”

Helpful Report

Good morning Freya, Thanks for taking the time to leave a review. As per our returns policy "you should expect to receive your refund within 3 weeks of shipping." This allows us time to receive the item, check it, and process your refund. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you do have any further queries or comments, please don’t hesitate to get in touch via info@karagroup.co.uk - All the best, the Team at Kara x

“Unfortunately had to return the cargo trousers as very baggy and not what was expected I have previously ordered and was very happy with the scrubs however this order very disappointing”

Helpful Report

Kara Group is rated 4.4 based on 203 reviews