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Kara Group Reviews

4.4 Rating 199 Reviews

83 %

of reviewers recommend Kara Group

Company Reviews

Product Reviews

4.4

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Kara Group:

UK supplier specialising in medical uniforms and scrub suits for health and wellness businesses. We provide high quality scrub suits made from highly functional materials that also bring elements of style, comfort and technology to our customers' wardrobes. We have ranges that suit multiple price points, order sizes (from an individual to an entire practice or hospital) and design requirements. If you work within the medical, dental, veterinary or beauty professions, Kara is the place to source your uniforms. We are exclusive UK suppliers of Wonderwink scrubs and Jaanuu medical scrubs.

Visit Website

Phone:

1484 508302

Email:

info@karagroup.co.uk

Location:

Interweave House, Old Power Way,
Lowfields Business Park,
Elland
Calderdale
HX5 9DE

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Kara Group 5 star review on 27th January 2023

Kara Group 5 star review on 14th November 2022

Kara Group 5 star review on 8th September 2021

Kara Group 5 star review on 27th December 2020

Anonymous

Anonymous // 01/01/2019

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“Brilliant express service. They even managed a slight change in my order that I needed to make. And lovely scrubs...I've sent my colleagues a link.”

Good afternoon, Thanks for taking the time to let us know you're happy with your new workwear! We've passed your positive feedback on to our Customer Services team, who made the change on your order. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“The order came very quickly and the scrubs were good quality and on the large side. very comfortable.”

Good afternoon Jane, Thanks for your review! It's great to hear you're comfortable in your new scrubs, and we've passed your sizing feedback onto the rest of the team. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Fantastic scrubs at a great price and speedy delivery. Thank you”

Good afternoon, Thanks for taking the time to leave us a review. Just let us know if there's anything else we can do for you! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“I am very happy with the quality of my Jaanuu work wear from Kara. I received the order within 48hrs! Fantastic! I would say the sizes come up quiet generous and perhaps I could of got away with smaller trousers? I will definitely be ordering more in the future. Thank you.”

Good afternoon Rebecca, Thanks for taking the time to leave us a review! It's great to hear you're happy with your new scrubs! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“I was very satisfied with my purchase. The material was so soft and has plenty of give to move around. Fantastic product.”

Good afternoon Sarah, Thanks for taking the time to leave us a review. It's great to hear you're happy with your new scrubs! Just let us know if there's anything else we can do for you! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Very pleased with quality of uniform and also the quick delivery. The fabric feels lovely on my skin and fits well.”

Good afternoon Natalie, Thanks for leaving us a review - your positive feedback is so lovely to hear! Just let us know if there's anything else we can do for you! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Excellent service, delivery was quick, love the top and I am just about to order something else”

Good afternoon, Thanks for taking the time to let us know you're happy with your new scrubs! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“I bought a jaanuu scrub. The material is great and feels of high quality. The material has a pretty shine to it and a beautiful gold zip in the front and also an invisible zip on the side. With this no head is too big to get through a scrub neckline. The payment process excellent. Delivery was very excellent and fast. Hope to use it in the future. Thanks”

Good morning Dona, Thanks for your review! It's great to hear you're happy with your new scrubs! We look forward to hearing from you again. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“I was not made aware of the delivery options until after I had made the payments.”

Good morning Blessing, We're sorry to hear you're unhappy with our delivery options. I can see your order was placed after our offices were closed for the Christmas and New Year period. Your order was dispatched to you the day our offices re-opened in the New Year and delivered to you the following day. We do make every effort to make our Christmas closures as clear as possible, and your feedback has been taken on board for next Christmas. Please let us know if there's anything further we can do for you. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Purchased many tunics and tops for work over the years, And struggle with length and fit being size 6 and petite where has this company been in my life! Lovely quality top And fits well.”

Good afternoon, Thanks for taking the time to let us know you're happy with your new workwear! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Online shop easy to use”

Good afternoon Karina, Thanks for taking the time to leave us a review. Just let us know if there's anything else we can do for you! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Superb quality and speedy delivery. I will be back again to buy more. Thank you”

Good afternoon, Thanks for your review! Please don't hesitate to get in touch if there's anything further we can do for you! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Website is easy to use. I am absolutely delighted with my purchase. Thefabric and style is amazing. My only suggestion for improvement is with sizing. Sizes offered are 8/10, then 12/14. Would be great if there could be inbetween size say 10/12”

Good afternoon Amy, Thanks for taking the time to leave us a review. We're glad to hear you're happy with the fabric and style of your new scrubs. We've passed your feedback on the scrubs sizing through to our USA based suppliers. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Quick delivery and nice customer service. Quality of the scrubs is high standard. Love them.”

Good afternoon, Thanks for taking the time to let us know you're happy with your new workwear! We've passed your positive feedback on to our Customer Services team. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Great customer service, fast delivery and good quality uniforms with a large choice.”

Good morning Jo, Thanks for your review! Your positive feedback is great to hear. Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“Loved my new work wear! Stylish and comfortable!”

Good morning Jinal, Thanks for taking the time to leave us a review. It's great to hear you're happy with your new scrubs! Just let us know if there's anything else we can do for you! Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“I ordered two tops with personal logo. The grey tulip top I’m In love with perfect cut, fit and colour I’ll be ordering a few more of these . The material had such nice feel to it I’m so pleased with it, thank you . The whit peplum top however I wasn’t happy at all with, I had to check the label to make sure it wasn’t a medium it’s. very bad fit and shape. It’s defiantly not a peplum too there’s no who to it what so ever. The material doesn’t feel the same feels really cheap and papery I definitely won’t be wearing it unfortunately .”

Good morning Leonie, Thanks for taking the time to leave us a review. It's great to hear you love with your new graphite Jaanuu Tulip Top, but we're sorry you aren't happy with the Jaanuu Peplum Top. If, for any reason, you're unsatisfied with your new scrubs we do accept returns of new undamaged items for refund or exchange. Please see our Returns and Exchanges page for further information (https://karagroup.co.uk/returns-exchanges/). Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

“It took a long time to arrive well over 2 weeks But i lime the quality”

Dear Chantal, We're sorry to hear that you're unhappy about the time it took to get the uniform to you. Our uniforms are shipped from USA, which is why there's sometimes a delay. The delivery times are published on our website (https://karagroup.co.uk/shipping/), but perhaps you didn't notice this when ordering. We hope you do enjoy wearing your new black uniform. With kind regards, Kara Customer Services

“Great uniforms , however 15 days for delivery in 2018 is not what clients need. If you have a new staff member and they need a uniform waiting over 2 weeks is not great.”

Good afternoon, Thanks for taking the time to leave us a review! Our uniforms are shipped to the UK from the United States, which can take up to 15 working days. If you do need uniforms in a hurry, our Kara Express range offers 1-2 day shipping on a select range of scrubs (https://karagroup.co.uk/kara-express/). Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on 01484 508302. All the best, The Kara Team

“The delivery and the information on my login account regarding my product delivery was quite a disappointing experience but received the product as seen on the website happy about it. I made a call to the customer service team atleast 3 times to check regarding the delivery, the support was good though except for waiting and finding a time to give a call again and again was little upsetting.”

Good morning Praveena, Thanks for leaving us a review. We try to make our shipping times as transparent as possible when you place an order with us, but we're sorry if they wasn't clear. Any items ordered from outside of our Kara Express range are processed with our standard 10-20 day delivery. If you do urgently require scrubs please order from our Kara Express range, which guarantees delivery in 2 working days (https://karagroup.co.uk/kara-express/). Don't forget to follow our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes and giveaways! If you have any queries, please get in touch with our Customer Services team on +441484 508302. All the best, The Kara Team

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Kara Group is rated 4.4 based on 199 reviews