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Joy Services Group Reviews

4.6 Rating 212 Reviews

91 %

of reviewers recommend Joy Services Group

Company Reviews

4.6

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Joy Services Group:

Joy Plumbing & Electrical supply domestic & commercial services to the highest standard, right across Dorset, Hampshire and Wiltshire. The growth of the company has been down to our reputation, this has helped us bring new and repeat business through the doors for over 14 years.

Customer service is what Joy Plumbing & Electrical pride itself in and it has been the key to our success.

Visit Website

Phone:

01202 557158

Email:

office@joy-group.uk

Location:

62 Cobham Road,
Ferndown Industrial Estate,
Wimborne
Dorset
BH21 7QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reliable, use for rental property”

Posted 5 years ago

“Chris and his colleague did a very good job and overcame one or two problems fitting the new sink into the worktop. Very satisfied overall. Thanks”

Posted 5 years ago

“Prompt service. Qualified plumber carried out job without any bother. Very satisfied.”

Posted 5 years ago

“Requested a quote for a new central heating system. Guy arrived to look at my job was unfriendly and rude. He left without looking at the job. His attitude was awful.”

Posted 5 years ago

We welcome all feedback and really sorry to hear of your experience. Our customer service team will be in touch to investigate this further.

Posted 5 years ago

“Fabulous that’s all I can say ! Very prompt service, on time, reliable, always a great job, they don’t tell you unnecessary work needs doing. Always a very reasonable price (compared to other plumbers I have used) I also use them for my business. Would highly recommend.”

Posted 5 years ago

“Excellent company with polite professional staff”

Posted 5 years ago

“We have used Joy Plimbing for about 5 years. We have been more than satisfied with the service we have received and will continue to have our annual maintenance with them”

Posted 5 years ago

“Provides a very customer focused service. Booked an engineer, who arrived within the 2 hr time slot given, very polite, took time to explain the issue, I got the impression this company would get to the root of the problem rather than provide a quick fix and move on to the next job. Went the extra mile to deliver on time and finish the job despite a few challenges. Would definitely recommend.”

Posted 5 years ago

“Used Joy Services multiple times and always had great service so will continue to use them, and have recommended them to friends.”

Posted 5 years ago

“Had you round to quote for work, including shower head and screen in bathroom, guy stood in my bath with his trainers on, pump, new kitchen sink, taps. He left saying a quote would be sent to me, NEVER heard from you again. Very unprofessional.”

Posted 5 years ago

Dear Mr Rickman, We are really sorry to hear about your experience, I will be looking in to which surveyor visited you to make sure it never happens again. This is not how we operate and please accept our sincere apologies.

Posted 5 years ago

“Excellent service. Will definitely recommend to others and use again myself. Really appreciated.”

Posted 5 years ago

“Always prompt and efficient, appointments at short notice when necessary. Employees are always helpful, polite and full of advice and explanation. Excellent!”

Posted 5 years ago

“No problems with the company. They visit the house once per annum to service the heating system. Always satisfactory”

Posted 5 years ago

“Very courteous man serviced my boiler efficiently. He arrived promptly and left my kitchen clean and tidy.”

Posted 5 years ago

“Quick to help when there is a problem.”

Posted 5 years ago

“I have used Joy plumbing on two occasions. Both times, they have been able to quickly help and resolve my plumbing issues. I would happily recommend them.”

Posted 5 years ago

“Over charged us for sorting a leaking tap. Won’t use again.”

Posted 5 years ago

We are really sorry to hear you are not happy with our charges, you were charged the same as all our customers are for their first hour. It was also the same rate that you were charged when we were called out the time previously. If you were to ask when booking an appointment, you would have been told how much the callout would be.

Posted 5 years ago

“Very dependable. They know our heating and plumbing system well and respond quickly to any work requirements that we may request”

Posted 5 years ago

“Not happy! We had to pay around £60 just for him to come and say nothing is wrong”

Posted 5 years ago

We are really sorry to hear you were not happy with our service, we did locate the source of the leak but were told that chef wouldn't allow us to work in the kitchen while he was inservice.

Posted 5 years ago

“Friendly, helpful & accommodating. I have used the company for several years now following installation of bathrooms & a new boiler. They have helped me out with various emergencies and general advice. I would definitely recommend Joy Plumbing”

Posted 5 years ago

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Joy Services Group is rated 4.6 based on 212 reviews