“We were delighted with our new garage door and front door which you fitted on Monday 21st October. Not only do the doors look great but your fitters were exemplary – they made no mess at all either inside or out and they took all rubbish away with them. We were very impressed as this is not usually the case when work is carried out.
Thanks again and we will certainly be spreading the word to others.”
“New garage electric roller door fitted today. The installation, which wasn't basic, was completed and finished off expertly and to a very high standard. The service from first contact with JB Doors, then the survey by Andy who described each step of the installation process, and finally to the installation has been exceptional. I have no hesitation in recommending JB Doors to anyone considering a new garage door....and their prices are very competitive and great value for money for the high level of product and install.”
“I'd like to say thanks to the team at JB doors for the friendliness, helpfulness and effort of repairing my Garage door. It now works like a brand new model and will be happy to recommend to family and friends.
“As an expat landlord, all communication was by email, Andy was very patient with my many questions and finally offered a good door at a fair price. From photos, the door looks to be of good quality and professionally installed.
A very efficient company, I would recommend to anyone”
“From quotation to fitting fantastic service. All staff I dealt with were polite, courteous and very friendly, no pushy salesman, the two young fitting guys were brilliant (even when I did turn up to tell them they had the wrong house) sorry lads 😁 loving the new door too. Thank you JB doors. Would definitely recomend”
“I've had my electric door for a couple of months now. Delighted not only as it is alarmed but also as I can open the door and get into the garage without standing in the bad weather. Gone are the days when the rain drips down my sleeve 🙂.
Pleasant, helpful sales and installation staff also helps.
Thanks JB Doors”
“After a hiccup over the garage door size, the installation was re-booked and all went smoothly. The fitters were excellent, the site was cleaned and the explanation on maintenance and operation couldn't have been better.
Thanks to all at JB Doors”
“We've just had a sectional garage door fitted by JB Doors. Ours was a challenging installation, however the 2 fitters Jim and Ricky were absolutely brilliant. The job was completed to a very high standard, these guys must fit hundreds of doors but obviously take great pride in their work and make you feel that the job is important to them.
The handover was clear and very helpful. The whole area was tidied up and old garage door taken away. Arrived at 9 am and all done by 2pm then off to install another! Would definitely recommend this company to anyone considering a new garage door.”
“We had many quotes, different prices, this wasn't the cheapest by any means but, we have got a great belief you get what you pay for. They came on the 25th bright and early. I thought they made a very good job. My husband works away and didn't come home until the 26th. His comments was they have done an excellent job, that is something from my husband as he can be very hard to please. The best way is through word of mouth as we did with Andy.”
“From quote to finished installation great experience,excellent quality door. Ken and Jim made a first class job (just have to keep them happy with plenty of coffee.
From first meeting with Andy we have had good communication throughout.
Great price compared with other companies.
Thanks Andy and Paul.
Would recommend to anyone considering a new garage door.”
“From the first visit to provide a quote the whole experience has been good. Andy took plenty of time to measure up and explain options for our garage door/side door replacement. We also decided to replace our front door which required a second visit to measure and quote. On the day of installation, all the guys carried out the work to a high standard and were professional and courteous throughout. No mess left behind and very happy with the finished installation. Would highly recommend.”
“""We have just had a garage door fitted. We are very pleased and impressed with the product, the service and the professionalism of the team who came to fit the door. They were friendly, quick and didn't leave any mess. From the start we were very impressed when we had our quote for the door, there was no pressure to purchase. The whole expereince was a good one and we would highly recommend JB Doors to family and friends. Stan & Sue”
“Original quotation completed by Phil Dyson and cant recommend the guy high enough. Lets be honest, salesman have a tendency to be a little obnoxious and untrustworthy. Phil however has good experience and knowledge of his products, but also comes across as a genuine nice person with no pushy sales techniques.
Always got back to me when he said he would. The main reason i chose this company over other quotes.
The customer service after this point was a little disappointing, hence part of the reason for a star drop.
After the main office rang me to take a deposit, i heard nothing. A month after paying the deposit, i emailed JB to ask for an update on the order, but had no reply.
A week or so later, i called the office to ask for an update, they couldnt tell me and I was told someone would call me back, but they didnt. So after another few days I rang again and got advised the garage door was with them. Unfortunately no one had called to arrange a fitting date with me.
Again, I heard nothing further until I rang a couple of days before the fitting date to ask for an approximate time of arrival for the fitters.
On to the fitting day, the two chaps arrived at the time advised and had the door installed in about 3 hours. Not sure on company policy, but one of the fitters had a few cigarettes on my drive, not sure if this ok or not?.. But there were a few cigarette ends left on my property.
However, i am very happy with the job they did with fitting the door, its looks great and appears very good quality.
I was advised at quotation they would take my old garage door away, but they tried to escape without it! Took it in the end.