Janitorial Direct Ltd Reviews

Name: Janitorial Direct Ltd
Address: Unit 298 Oak Drive Hartlebury Trading Estate, Kidderminster
Rating: 4.55

4.6 Rating 675 Reviews

90 %

of reviewers recommend Janitorial Direct Ltd

4.6

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+441299252440

Email:

sales@janitorialdirect.co.uk

Location:

Unit 298 Oak Drive Hartlebury Trading Estate
Kidderminster
DY10 4JB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Janitorial Direct provided a quick and efficient service and is good value.”

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Posted 11 years ago

“Great service and prices”

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Posted 11 years ago

“Product arrived quickly and well packaged and looked as it did on the website-just what we wanted. However, the only drawback is the method of opening the unit (small handtowel dispenser) this was not obvious from the picture on the web. I was expecting a key of some kind, simillar to the other towel dispensers that we already have in our Church-this one has a piece of plastic to push into two holes and I'm not convinced of its strength-however time will tell!”

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Posted 11 years ago

Thank you for leaving us your feedback, we will look into making the type of key more obvious for you and others to see in the future. Please let us know if there is anything else we can do for you. Kind Regards Janitorial Direct

Posted 11 years ago

“The problem is that i do not know what to expect. I would like to know at the point of placing my order when to expect its delivery. I still do not know this and have had no communication from you except this. And still no delivery. An intuitively easy to use method of tracking my order would help as too. I would like to have given a better review but so far you don't compare well with other internet ordering sites. But I am hoping to be pleased on receiving the goods when I will give a better review.”

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Posted 11 years ago

Hi Jane, Thank you for bringing this to our attention, we will improve our systems to help prevent this happening in the future. I believe some one has been in contact with regards to this and that the issue has been resolved. we would like to apologise that this wasn't picked up earlier. And thanks again for giving us your feed back If you do have any further questions please contact us via Support@janitorialdirect.co.uk Kind Regards Janitorial Direct

Posted 11 years ago

“Very happy with the product. Even happier with the customer service. 5 stars”

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Posted 11 years ago

“Ordered in the afternoon and delivered next day. Can not fault this excellant service. Good prices too.”

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Posted 11 years ago

“I have found Janitorial Direct to be very professional especially in regards to Customer Satisfaction & Service. The products overall are very good.”

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Posted 11 years ago

Hi Aaron, Thank you for leaving a revue it is greatly appreciated. Kind Regards Sam Gaze

Posted 11 years ago

“The Delivery side lets your business down very badly ,my last two orders were late ,i'd expect a discount on my order or on my next order,on the good side you have lots of products and at very good prices ,Id like to rate your company Very Good and hope further delivery s will be on time”

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Posted 11 years ago

Hi Jason, we really appreciate your feed back and happy that you are pleased with our products and pricing. with regards to the delivery i will personal have a look at this to prevent it happening in the future. Kind Regards Sam Gaze

Posted 11 years ago

“excellent following day service”

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Posted 11 years ago

Hi Chris, We just wanted to say thanks for the review. Kind Regards Sam Gaze

Posted 11 years ago

“good service but a next day delivery option would sometimes be helpful”

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Posted 11 years ago

Hi Martin, Thank you for your feedback, We are currently working on a next day delivery option which should be available in the next couple of weeks. Thanks Again Sam Gaze

Posted 11 years ago

“You offer a wide range of goods, online service is good, easy to use, and delivery is fantastic.”

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Posted 11 years ago

Hi Petrica, We would like to thank you for your feedback. Regards Sam Gaze

Posted 11 years ago

“Simple to order, always comes next day. Recommended”

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Posted 11 years ago

Hi Teresa, We just wanted to thank you for your Recommendation. Regards Sam Gaze

Posted 11 years ago

“Very speedy delivery - very good price for good quality paper towels. Thanks.”

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Posted 11 years ago

Hi Brookhouse, We would like to thank you for your Review. Regards Sam Gaze

Posted 11 years ago

“Excellent service, choice of products and above all very competitive prices....”

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Posted 11 years ago

Hi Vanessa, We just wanted to thank you for your feedback. Regards Sam Gaze

Posted 11 years ago

“Good products at the right price. Fast delivery.”

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Posted 11 years ago

Hi Dave, We just wanted to thank you for your Review. Regards Sam Gaze

Posted 11 years ago

Janitorial Direct Ltd is rated 4.6 based on 675 reviews