Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,342 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,342 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

"The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again. "

Jane Clayton 5 star review on 22nd December 2023

Anonymous

"Beautiful wallpaper ! "

Jane Clayton 5 star review on 21st December 2023

Anonymous

"I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done."

Jane Clayton 5 star review on 15th December 2023

Anonymous

"Fantastic quality, Great helpful staff, speedy delivery and have the best array of wallpapers."

Jane Clayton 5 star review on 14th December 2023

Colin H

"Great website and easy to order. Quick delivery and great wallpaper"

Jane Clayton 5 star review on 11th October 2023

407

Anonymous

Anonymous // 01/01/2019

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Paul H

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“Very impressed-Quick service Love the paper Thanks guys”

Jane Clayton 5 star review on 18th November 2020

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Posted 3 years ago

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Anonymous

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“Received beautiful fabric very quickly well packaged, blinds already made and hung and really pleased”

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Posted 3 years ago

Vivien C

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“We were kept up to date when our wallpaper was delayed and then received it on the date advised to us. Very good service and our Lewis and Wood paper was as lovely as we hoped.”

Jane Clayton 5 star review on 17th November 2020

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Posted 3 years ago

GFI L

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“Very efficient and professional service. Always friendly and quick to respond to any telephone queries...”

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Posted 3 years ago

Nicola G

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“I have ordered many times from this company and the service is excellent. I would normally give 5 stars but this delivery the roll of paper got a little squashed and therefore does not roll out smoothly over the pasting table. The paper is still good to use though a little annoying.”

Jane Clayton 4 star review on 10th November 2020

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Posted 3 years ago

Denise E

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“Excellent service, will be using you again as I need some more fabric for a lockdown upholstery project! Thank you!”

Jane Clayton 5 star review on 3rd November 2020

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Posted 3 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future, Denise!

Posted 3 years ago

Simon G

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“Absolutley fantastic service from this company and especialy Robert who we have been dealing with. Cant recommend this company enough.”

Jane Clayton 5 star review on 27th October 2020

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Posted 3 years ago

Gillian C

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“Fantastic service , lovely fabrics .”

Jane Clayton 5 star review on 16th October 2020

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Posted 3 years ago

Jennifer H

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“I ordered an unusual fabric it arrived when it was said to so I was pleased about that. If any thing was at odds the fabric was cut a little off but I manage to over come that with the item I made which was a bed runner.”

Jane Clayton 4 star review on 15th October 2020

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Posted 3 years ago

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Anonymous

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“I have used Jane Clayton 6 times now for made-to-measure blinds and cushions and they have become my go-to for fabrics and soft furnishings. The service is great and the quality of the finished products better than any other hand-made service I’ve received. The blind and cushions I ordered this time are as exquisite as always. I have never been disappointed. Thank you for turning my visions into reality.”

Jane Clayton 5 star review on 15th October 2020

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Posted 3 years ago

Jessie R

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“I refer all my upholstery and soft furnishing clients to Jane Clayton. Their fabric choice is second to none. Great new website too! Most recently been working with Sandersons Tuscany Weaves range, beautiful.”

Jane Clayton 5 star review on 6th October 2020

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Posted 3 years ago

Carmen C

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“I’m in love with my new dreamy wallpaper! Thanks for the speedy delivery. I'm delighted!”

Jane Clayton 5 star review on 5th October 2020

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Posted 3 years ago

Niki D

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“Loved the material. Took a little longer than I expected and came in 2 separate deliveries. Like that the company was actually local to me which I didn’t realise at the time.”

Jane Clayton 4 star review on 29th September 2020

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Posted 3 years ago

Jacqui C

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“Absolutely the BEST wallpaper I have ever had. Beautiful, great quality and easy to hang. My hallway looks amazing. Thank you”

Jane Clayton 5 star review on 27th September 2020

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Posted 3 years ago

Judith Y

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“Love the range , great brands at avaerage prices”

Jane Clayton 5 star review on 21st September 2020

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Posted 3 years ago

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Anonymous

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“Fast delivery, great quality of wallpaper and so easy to hang and brightens up my kitchen very pleased with my purchase. Would definitely recommend friends to purchase from here.”

Jane Clayton 5 star review on 16th September 2020

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Posted 3 years ago

Thank you for your review! Your kitchen looks wonderful. We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

Jules C

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“Absolutely love my fabric and cannot fault the ordering and delivery process. Have actually ordered and awaiting more fabric.”

Jane Clayton 5 star review on 14th September 2020

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Posted 3 years ago

Louise E

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“Great price and fast delivery”

Jane Clayton 5 star review on 9th September 2020

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Posted 3 years ago

Helen W

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“I bought some wallpaper earlier this year for an en-suite bathroom which is part of a refurbishment project and it looked absolutely lovely. A few weeks later while tiling said en-suite a blank was blown off a pipe in the shower and soaked the whole room. I have again purchased the wallpaper and the room will have to be re-papered.”

Jane Clayton 5 star review on 6th September 2020

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Posted 3 years ago

Rachael F

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“I ordered material from Jane Clayton during lockdown in July, it was extremely delayed due to the covid outbreak but was definitely worth the extra waiting time, I was always kept up to date with the progress of my order and the company was contactable throughout, very very satisfied with super customer service!...The Ashley Wilde material looks stunning on my retro wicker sofa in the summer house!!!!”

Jane Clayton 5 star review on 4th September 2020

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Posted 3 years ago

Kathryn S

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“Fabric arrived in good time.”

Jane Clayton 5 star review on 1st September 2020

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Posted 3 years ago

Hayley K

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“Well packaged, beautiful wallpaper, arrived super fast, great communication on emails, really happy and would use again!”

Jane Clayton 5 star review on 27th August 2020

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Posted 3 years ago

Cathy B

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“Prompt delivery, excellent customer service and gorgeous Swallows fabric. Project completed.”

Jane Clayton 5 star review on 25th August 2020

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Posted 3 years ago

Carol D

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“Delighted with my blind, great quality and workmanship”

Jane Clayton 5 star review on 12th August 2020

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Posted 3 years ago

Carol V

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“After being let down by another company, Jane Clayton was a breath of fresh air. Better wallpaper anyway!”

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Posted 3 years ago

Gill M

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“Great value for money.and beautiful wallpaper. It looks wonderful. There was a delay with part of my order but I was informed, given options and it came earlier than anticipated in the end.”