Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,342 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,342 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

"The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again. "

Jane Clayton 5 star review on 22nd December 2023

Anonymous

"Beautiful wallpaper ! "

Jane Clayton 5 star review on 21st December 2023

Anonymous

"I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done."

Jane Clayton 5 star review on 15th December 2023

Anonymous

"Fantastic quality, Great helpful staff, speedy delivery and have the best array of wallpapers."

Jane Clayton 5 star review on 14th December 2023

Colin H

"Great website and easy to order. Quick delivery and great wallpaper"

Jane Clayton 5 star review on 11th October 2023

407

Anonymous

Anonymous // 01/01/2019

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“Ordered samples first, which all arrived as expected Spoke to the Jane Clayton advisor who was responsive and knowledgeable. Finally took the plunge and bought the paper. Arrived well packed. Fabulous paper, went on like a dream. Delighted.”

Jane Clayton 5 star review on 1st March 2021

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Posted 3 years ago

Lynn A

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“Amazing wallpaper, expensive, but it was easy to put up in comparison with other papers. Good, efficient service.”

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Posted 3 years ago

Donna G

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“Gorgeous wallpaper! I ordered it for my previous home and you are the only current stockist I could find. My only issue was the delivery- the driver put the package in a plastic bag under my oil tank (damp trench). There was no note so it was pure luck that I saw the end of the bag when putting my bins out!”

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Posted 3 years ago

Caron P

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“Ordered Today Interiors wallpaper, arrived swiftly and well packaged. So very pleased. However it was left in our porch without leaving a calling card.”

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Posted 3 years ago

Gaby F

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“Excellent website, best brands & fast delivery.”

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Posted 3 years ago

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Anonymous

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“Excellent service and great prices and quality fabric ,”

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Posted 3 years ago

Linda C

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“The wallpaper order and delivery was great but I never did get the sample so just had to take the plunge and hope we liked it. Luckily we did.”

Jane Clayton 4 star review on 8th February 2021

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Posted 3 years ago

Janet W

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“Very efficient and reliable. A pleasure to order from them.”

Jane Clayton 5 star review on 5th February 2021

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Posted 3 years ago

Adrian S

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“Delivery times impacted by Covid may frustrate some but, communication was clear. When the paper arrived (c. 2 weeks from order) it was an absolute dream to hang. Looks great.”

Jane Clayton 5 star review on 2nd February 2021

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Posted 3 years ago

Fay K

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“Absolutely love this paper! High quality Beautiful design Would recommend”

Jane Clayton 5 star review on 29th January 2021

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Posted 3 years ago

Lindsay C

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“Forest mural wallpaper by borestapeter was the easiest paper I’ve ever put up. No join lines at all. Perfect quick delivery and I had a couple of questions answered swiftly by the Jane Claytons staff I certainly recommend for swift service and a friendly voice at the end of the telephone.”

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Posted 3 years ago

Alison J

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“Very pleased with two sets of curtains I ordered. JC were much cheaper than other quotes but there was no reduction in quality. Occasionally it was difficult to contact the company but this is my only negative. Will definitely use them again. A very happy customer.”

Jane Clayton 5 star review on 26th January 2021

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Posted 3 years ago

Amanda A

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“Fabulous. I requested a sample of the wallpaper online which I received 2 days later. I don’t normally spend £60 on a roll of paper but it was just what I wanted.Placed an order for 1 roll which I received promptly as indicated. I love this wallpaper. I am not a professional so really appreciated the online help guide .it looks fantastic. Better than I could of hoped for. I will not hesitate to use Jane Clayton again. Thank you”

Jane Clayton 5 star review on 25th January 2021

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Posted 3 years ago

Laura G

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“Ordered both wallpaper and paste, both were dispatched and delivered promptly, key fully up to date with tracking for delivery. Would highly recommend and use again.”

Jane Clayton 5 star review on 18th January 2021

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Posted 3 years ago

Margaret H

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“Excellent lovely paper came on the day it was supposed to very good service”

Jane Clayton 5 star review on 15th January 2021

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Posted 3 years ago

Ursula T

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“I bought a few times here. The Lady was courteous und helpful any time, I warmly recommend this firm. Uschi Tischler, Salzburg, Austria”

Jane Clayton 5 star review on 23rd December 2020

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Posted 3 years ago

Jennifer W

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“Excellent helpful customer service. I miscalculated the number of rolls I needed and another one was sent out straight away. Great price too. Thank you.”

Jane Clayton 5 star review on 19th December 2020

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Posted 3 years ago

Sharan T

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“Ordered this wallpaper which looked stunning online but your never sure what the reality will be. Well I needn’t have worried as it was even more stunning in real life. Although I’m not a fan of DPD delivery and true to form there was an issue with delivery Jane Clayton sorted it all out straight away. Brilliant xx”

Jane Clayton 5 star review on 15th December 2020

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Posted 3 years ago

Dale C

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“Fantastic website with the largest selection I have ever seen, and the F&B wallpaper was “Perfection” and well priced. We will be using Jane Clayton again and again”

Jane Clayton 5 star review on 14th December 2020

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Posted 3 years ago

Tim W

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“Gave great advice over the phone. Wallpaper turned up quickly even though it was from the States. It looks amazing on the walls”

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Posted 3 years ago

Vicki A

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“Great service and absolutely love my wallpaper”

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Posted 3 years ago

Jane H

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“Love the extensive range of fabrics that Jane Clayton supply.”

Jane Clayton 5 star review on 6th December 2020

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Posted 3 years ago

Helen L

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“Very happy with the service, first receiving samples then prompt delivery of my order. Thrilled with how the fabric works on my wardrobe doors.”

Jane Clayton 5 star review on 4th December 2020

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Posted 3 years ago

Nigel W

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“Excellent good coms a pleasure to deal with”

Jane Clayton 5 star review on 1st December 2020

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Posted 3 years ago

Vanna B

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“Very helpful team Despite the difficult situation and delays from their suppliers they managed perfectly and now I got beautiful wallpaper in my new refurbished house Thank you very very much ! 5 ⭐️”

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Posted 3 years ago

Peter M

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“Keen pricing, excellent communication and speedy delivery.”

Jane Clayton 5 star review on 27th November 2020

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Posted 3 years ago

Maria S

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“We ordered two custom made headboards. We wanted them smaller than the standard measurements offered in their website. A couple of emails later they had given us a quote for exactly what we wanted ( which was very competitive). The headboards arrived earlier than expected, very carefully packaged to avoid any damage in transit. They look great. We are very pleased with the whole process. We were a bit reluctant to order something like this online but we shouldn't have worried.”