Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.80

4.8 Rating 9,341 Reviews

97 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,341 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

"The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again. "

Jane Clayton 5 star review on 22nd December 2023

Anonymous

"Beautiful wallpaper ! "

Jane Clayton 5 star review on 21st December 2023

Anonymous

"I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done."

Jane Clayton 5 star review on 15th December 2023

Anonymous

"Fantastic quality, Great helpful staff, speedy delivery and have the best array of wallpapers."

Jane Clayton 5 star review on 14th December 2023

Colin H

"Great website and easy to order. Quick delivery and great wallpaper"

Jane Clayton 5 star review on 11th October 2023

407

Anonymous

Anonymous // 01/01/2019

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Anonymous

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“The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again.”

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Posted 4 months ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 3 months ago

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Anonymous

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“Beautiful wallpaper !”

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Posted 4 months ago

It is great to hear that you are happy with your order. Thank you for your review, we look forward to hearing from you in the future!

Posted 3 months ago

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Anonymous

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“I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done.”

Helpful Report

Posted 4 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 3 months ago

Colin H

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“Fantastic quality, Great helpful staff, speedy delivery and have the best array of wallpapers.”

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Posted 4 months ago

Thank you for your kind review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 months ago

Nick G

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“Great website and easy to order. Quick delivery and great wallpaper”

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Posted 6 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 6 months ago

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Anonymous

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“I love it”

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Posted 8 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 7 months ago

Marie V

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“I’ve used Jane Clayton several times now and they are always professional, good value and demonstrate excellent customer service. Thank you again”

Jane Clayton 5 star review on 16th August 2023

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Posted 8 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 8 months ago

Eleanor M

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“Lovely fabric in exactly the colour I was looking for. Made my first pelmet which I’m proud of 😊 Material easy to work with and looks great. Will definitely order again.”

Jane Clayton 5 star review on 4th August 2023

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Posted 8 months ago

Many thanks for your kind review ….! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 8 months ago

Linda B

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“Excellent service, prompt delivery times.”

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Posted 8 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 8 months ago

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Anonymous

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“Superb delivery and customer service, thank you!”

Jane Clayton 5 star review on 19th July 2023

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Posted 9 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 9 months ago

Annette E

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“Very pleased with the cushion covers”

Jane Clayton 5 star review on 19th June 2023

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Posted 10 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 9 months ago

Petrie C

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“Quick and easy to send back unused wallpaper excellent service”

Jane Clayton 5 star review on 16th May 2023

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Posted 11 months ago

Doreen T

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“Stunning. Fabulous service. Very happy with the results and so glad I was brave with my choice.”

Jane Clayton 5 star review on 15th May 2023

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Posted 11 months ago

Sarah Y

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“The curtains look as lush as I hoped they would. They will stay with me for the rest of my time on this world.”

Jane Clayton 5 star review on 16th April 2023

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Posted 1 year ago

Tanya M

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“Absolutely love this wallpaper it’s everything all in one beautiful , pretty, elegant, girlie, shuttle yet has a big impact. Very easy to put up highly recommend.”

Jane Clayton 5 star review on 14th April 2023

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Posted 1 year ago

Iona H

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“Thank you as dealt with queries quickly and pleasantly”

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Posted 1 year ago

Vicky C

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“Fabulous quality and easy to use… so pleased with the outcome”

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Posted 1 year ago

Brodie H

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“My new rug is lovely, good quality and just as described, it was delivered promptly and packaged with care - very happy customer.”

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Posted 1 year ago

Simone W

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“Amazing wallpaper selection, great size sample enabled me to make a considered choice. My wallpaper is up and looks stunning!”

Jane Clayton 5 star review on 13th March 2023

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Posted 1 year ago

Hazel S

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“Found the range extensive and the service delivery and returns good Paper ordered was great quality and looks great Used email and telephone”

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Posted 1 year ago

Many thanks for your kind review Hazel!

Posted 1 year ago

Lavina’s I

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“Very professional, helpful and friendly experience, fabric arrived on time and with no problems, i will always use Jane Clayton when i can for all my fabric purchases.”

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Posted 1 year ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

Ged M

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“I was looking to redecorate a communal area and with wallpaper in keeping with the period of the property and providing a good contrast with the surrounding area and decor. I found the William Morris Snakehead Madder Gold on your site and purchased the rolls required which were delivered within 2 days. I hope from the photos attached you think it looks super. Thank you. The free delivery was an important part of the reason for purchase.”

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Posted 1 year ago

Thank you for your review Ged! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

Mary F

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“Excellent customer service . Prompt delivery and similarly return and refund . Good Colour clarity of wallpaper.”

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Posted 1 year ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 1 year ago

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Anonymous

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“fast safe and efficient delivery. Decorator said it was a dream to work with”

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Posted 1 year ago

Many thanks for your kind review!

Posted 1 year ago

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Anonymous

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“Lovely curtains, beautifully made and finished. Very pleased with them. The site could highlight the hand sewn hems and linings .”

Jane Clayton 5 star review on 13th February 2023

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Posted 1 year ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

Karo A

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“We've been dealing with Jane Clayton & Company for a long time, purchasing various products for our clients' projects, from wallcovering, fabrics, adhesives, design trims... and they have been ALWAYS amazing to deal with! Always promptly responding, fast deliverers and updates on any not-in-stock products, compare to other companies, they won't leave you hanging and waiting... Very professionally run company with great customer service. Simply a pleasure to deal with and therefore highly recommended. Karo and Co Interiors Team”

Jane Clayton 5 star review on 3rd February 2023

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Posted 1 year ago

Marcia M

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“I bought made to measure curtains. Very Good communication with sales staff. I'm very pleased with the finished item and I got 10% discount as it was my first order with the company. I'm happy to recommend Jane Clayton.”

Jane Clayton 5 star review on 11th January 2023

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Posted 1 year ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 1 year ago

June C

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“Fantastic price, free delivery, fantastic service and I was even able to return one unopened roll. Can’t recommend highly enough”

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Posted 1 year ago

Thank you for your kind review June! We appreciate the recommendation and hope to hear from you again soon.

Posted 1 year ago

Arlene

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“Great company to deal with and ensured my order was delivered quickly leading up to the festive period. The Romo nyiori wallpaper looks lovely and my decorator was amazed at the quality and ease of the product.”