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Jane Clayton Reviews

4.8 Rating 9,346 Reviews
97 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 9,346 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

5
Vicki
Vicki
Unverified Reviewer
“Love this paper from the Zoffany range!!🖤”
Jane Clayton 5 star review on 6th July 2020
Helpful Report
Posted 3 years ago
5
Elaine M
Elaine M
Verified Buyer
“Loved the paper and great, quick delivery”
Jane Clayton 5 star review on 2nd July 2020
Helpful Report
Posted 3 years ago
5
Kay D
Kay D
Verified Buyer
“Very happy with the service received. Chose Jane Clayton as the Cole & Son wallpaper we wanted was discounted on their website. After ordering we were informed that there may be a short delay due to lack of stock as a result of COVID, but the delivery came within a few days after all.”
Jane Clayton 5 star review on 29th June 2020
Helpful Report
Posted 3 years ago
5
Vicki
Vicki
Unverified Reviewer
“Jane Clayton has a vast choice of wallpapers. I ordered a number of samples before making my selection. Once ordered the paper arrived very quickly and I am delighted with the quality and service. Highly recommended!!”
Jane Clayton 5 star review on 29th June 2020
Helpful Report
Posted 3 years ago
5
Lynn O
Lynn O
Verified Buyer
“Wall paper was reduced by 25% and most other shops still selling at full price. No delivery charge and quick delivery. Excellent Service.”
Jane Clayton 5 star review on 23rd June 2020
Helpful Report
Posted 3 years ago
5
Nicola B
Nicola B
Verified Buyer
“I brought the fabric to upholster a chair to finish off my hallway, it was the final piece to complete it. Great service, have attached a picture”
Jane Clayton 5 star review on 18th June 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“From start to finish they have been a pleasure to deal with. The curtains and blind are first rate. They hang beautifully and are well made. The help I received when measuring and deciding what I wanted was very helpful and friendly.”
Jane Clayton 5 star review on 15th August 2019 Jane Clayton 5 star review on 15th August 2019 Jane Clayton 5 star review on 15th August 2019 Jane Clayton 5 star review on 15th August 2019
Helpful Report
Posted 4 years ago
Many thanks for your lovely review and photos Jean. We are very pleased to hear that you are delighted with your made to measure order and look forward to hearing from you again in the near future!
Posted 4 years ago
5
EJT I
EJT I
Verified Buyer
“I am an interior designer/upholsterer and have used many fabrics from Jane Clayton & Co. to up-cycle furniture. Always good quality fabrics with a professional service.”
Jane Clayton 5 star review on 7th August 2019
Helpful Report
Posted 4 years ago
Thank you very much for your review and photo - the chairs look great! We really appreciate your feedback and look forward to hearing from you again soon.
Posted 4 years ago
5
Isobel U
Isobel U
Verified Buyer
“Very good curtains. Very impressed. Will be buying another pair this coming week. Isabelle”
Jane Clayton 5 star review on 7th August 2019
Helpful Report
Posted 4 years ago
Many thanks for your kind review and photos Isobel. We are very pleased to hear that you are happy with your made to measure order!
Posted 4 years ago
Thank you very much for your review and photo Isobel! We are very pleased to hear that you are delighted with your made to measure curtains and look forward to hearing from you again soon.
Posted 4 years ago
5
Nasrin H
Nasrin H
Verified Buyer
“I ordered twice from Jane Clayton both times excellent service.my second order did go missing which was because the delivery driver left the parcel in the shed.After speaking to Evie on customer services my order was replaced with 24 hours. very happy would order again anytime”
Jane Clayton 5 star review on 19th June 2019
Helpful Report
Posted 4 years ago
Many thanks for your lovely review and photo Nasrin. It is great to hear that we were able to offer excellent customer service and after resolving the issue, deliver your order successfully.
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Loved my cushions-thank you so do much. Great packing and communication too x”
Jane Clayton 5 star review on 19th June 2019
Helpful Report
Posted 4 years ago
We are very pleased to hear that you are happy with your made to measure cushions. Thank you very much for your kind review!
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Fantastic quick service, kept informed from ordering to delivery. Good selection of wallpapers. Went for Prestigeous Textile Azule in Sable”
Jane Clayton 5 star review on 7th June 2019
Helpful Report
Posted 4 years ago
Thank you very much for your review and for sending a photo, the wallpaper looks great! We are delighted that you are happy with your wallpaper and hope to hear from you again soon.
Posted 4 years ago
5
Jill F
Jill F
Verified Buyer
“Easy to order and quick to arrive! Material is beautiful! Perfect for upcycling my coffee table into a footstool!Thank you!!”
Jane Clayton 5 star review on 6th June 2019
Helpful Report
Posted 4 years ago
Thank you very much for your review and photo! It is great to hear that you are pleased with your order.
Posted 4 years ago
5
Emblem I
Emblem I
Verified Buyer
“Great service, good value quality fabric”
Jane Clayton 5 star review on 6th June 2019
Helpful Report
Posted 4 years ago
Many thanks for your lovely review. We really appreciate your kind comments.
Posted 4 years ago
5
Tracy H
Tracy H
Verified Buyer
“Beautiful work”
Jane Clayton 5 star review on 15th May 2019
Helpful Report
Posted 5 years ago
Many thanks for your review and photograph Tracy! We are delighted to hear that you are happy with the products you have received and we hope to hear from you again in the future!
Posted 5 years ago
5
Susan E
Susan E
Verified Buyer
“Got this paper a while ago and didn't want to review until I had used it. Service great, packaged well and paper was a dream to hang. Looks amazing. So glad I ordered through Jane Clayton. It was also free delivery. Impressed”
Jane Clayton 5 star review on 21st April 2019
Helpful Report
Posted 5 years ago
Thank you for your review and photo Susan, the wallpaper looks great! We are very pleased to hear that you are delighted with your order.
Posted 5 years ago
5
Michael A
Michael A
Verified Buyer
“Sent samples very quickly, Beach Hut wallpaper ordered very well packaged and quick delivery. Many thanks”
Jane Clayton 5 star review on 17th April 2019
Helpful Report
Posted 5 years ago
Thank you very much for your kind review and photo, the wallpaper looks great! We are pleased to hear that you are happy with your order and hope to hear from you again soon.
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Super product, great price, fast delivery.”
Jane Clayton 5 star review on 24th March 2019
Helpful Report
Posted 5 years ago
Thank you very much for the lovely review and photo - the wallpaper looks great! We really appreciate your kind comments and hope to hear from you again soon.
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered material for a blind. Superb service and delivery. Now have a beautiful blind.”
Jane Clayton 5 star review on 11th March 2019
Helpful Report
Posted 5 years ago
Thank you very much for your lovely review and photo! We are very pleased to hear that you are happy with the fabric you received and look forward to hearing from you again soon.
Posted 5 years ago
5
Jennifer H
Jennifer H
Verified Buyer
“I am so happy with the curtains I ordered. They look great, they enhance and lighten the small Tudor room and match perfectly well with the settee. It was a no hassle order and I would definitely recommend Jane Clayton curtains. Thank you.”
Jane Clayton 5 star review on 27th February 2019 Jane Clayton 5 star review on 27th February 2019
Helpful Report
Posted 5 years ago
Many thanks for your lovely review and photos, the curtains look great! We are very pleased to hear that you are happy with your made to measure order and thank you for your recommendation!
Posted 5 years ago
5
Rebecca R
Rebecca R
Verified Buyer
“Have just received 7 beautifully made blinds. Very impressed with the Incredible range of fabrics to choose from, easy to use website and super customer service. Will be using again and can highly recommend.”
Jane Clayton 5 star review on 27th February 2019 Jane Clayton 5 star review on 27th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your lovely review Rebecca! We really appreciate your kind comments and we are so happy to hear that you are delighted with your made to measure roman blinds.
Posted 5 years ago
5
Sally Y
Sally Y
Verified Buyer
“Excellent service and beautiful material thank you”
Jane Clayton 5 star review on 19th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your lovely review and photo of your chair Sally - it looks great!
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Item received the next day. Beautifully packaged and as good as a shop that wanted to charge me double for a 5-7 day delivery. Excellent service!”
Jane Clayton 5 star review on 19th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your kind review and for sending a photograph - the wallpaper looks great! We are pleased to hear you are happy with your order and hope to hear from you again soon!
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Beautiful wallpaper used to highlight a dressing table area - the light hits the paper so that the rose gold glistens like Art Deco fireworks. Very pleased with the overall result”
Jane Clayton 5 star review on 19th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your kind review and for sending a photo of your wallpaper - it looks great!
Posted 5 years ago
5
Lois K
Lois K
Verified Buyer
“I must say I am delighted with my 2 Roman blinds. They arrived in good time. Perfect fit and well made. The icing in the cake was they were so easy to put up so had a very happy husband who isn't majorly into DIY!!😀”
Jane Clayton 5 star review on 19th February 2019 Jane Clayton 5 star review on 19th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your review and for sending such lovely photos of your blinds. We are pleased to hear you are happy with your made to measure order and hope to hear from you again soon!
Posted 5 years ago
5
Victoria E
Victoria E
Verified Buyer
“Excellent no fuss and speedy delivery. Highly recommended!”
Jane Clayton 5 star review on 6th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your review and photo Victoria! The wallpaper looks great and we are very happy to hear that you are pleased with your order. We look forward to hearing from you again soon!
Posted 5 years ago
5
Jane B
Jane B
Verified Buyer
“Beautiful wallpaper to hang. Matches up easily. Quality product. Thank you”
Jane Clayton 5 star review on 5th February 2019
Helpful Report
Posted 5 years ago
Thank you for your review and for sending the photo of your wallpaper, it looks great! We are very pleased to hear you are happy with you order and look forward to hearing from you again soon.
Posted 5 years ago
5
Alyson K
Alyson K
Verified Buyer
“Quick delivery, brilliantly packaged and LOVE the paper!!!”
Jane Clayton 5 star review on 5th February 2019
Helpful Report
Posted 5 years ago
Thank you very much for the wonderful photo and review Alyson. The wallpaper looks great!
Posted 5 years ago
5
Lindsay K
Lindsay K
Verified Buyer
“Great customer service, just so helpful and genuinely lovely people at the end of the phone or email! Thankyou so much, first time I've wallpapered and it's looking great!”
Jane Clayton 5 star review on 2nd February 2019
Helpful Report
Posted 5 years ago
Thank you very much for sending such a lovely photo Lindsay! We really appreciate your kind comments and look forward to hearing from you again soon!
Posted 5 years ago
5
Aimi P
Aimi P
Verified Buyer
“Great communication throughout the process. Fantastic blinds made from a bespoke fabric that we had printed ourselves. They also sent back the leftover material as requested. Great service, would definitely recommend. Easy to follow instructions for hanging, good quality fixings provided. Photo shows the first one up.”
Jane Clayton 5 star review on 1st February 2019
Helpful Report
Posted 5 years ago
Thank you very much for your lovely review and photo Aimi, the blinds look great! We are very pleased to hear that you are happy with your made to measure order and hope to hear from you again soon!
Posted 5 years ago
Jane Clayton is rated 4.8 based on 9,346 reviews
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