iSki Holidays Ltd Reviews

Name: iSki Holidays Ltd
Rating: 4.92

4.9 Rating 748 Reviews

100 %

of reviewers recommend iSki Holidays Ltd

Company Reviews

Metrics

Info

4.9

Based on 748 reviews

Customer Service
Communication Channels	Telephone, Live Chat

About iSki Holidays Ltd:

Here at iSki we are passionate about getting our customers the best ski holidays, ski deals and ski chalets!

Visit Website

Phone:

02037780123

Email:

enquiry@i-ski.co.uk

Write Your review

Tell us how iSki Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iSki Holidays Ltd 5 star review on 7th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A couple of things to note. This company will not allow you to pay via credit card - you thus lose any benefit of that payment method. We had to cancel one of our participants giving 61 days notice for which they charged us 60%!. We waited 56 days for our part refund! Won't be booking with Iski again”

Helpful Report

“Booked a large party through Nick. To Finland. Such a shame that he didn’t really listen to our needs as if I hadn’t gone out a few weeks before our family of 17 would have been in 3 rooms!! Grandparents adult children in laws and grandchildren. He didn’t know the resort and was just going of other people’s say so. I ended up having to pay more for a fourth then fifth room. Once in resort Ingram’s were amazing. This is a third party site. A week after our return I received an email answering a question I needed an answer for before we traveled! Our flight seats where not ideal as Nick had booked babies in arms on without there family groups so at the airport book in and security insisted on babies being with grandparents not there parents. Apparently this was to save us money! Overall would I book with iski again? Probably not as they where not very responsive to emails nor messages and when booking for large groups you have a big responsibility to others so need answers quickly. The food in resort was good and great skiing for beginners and infants.”

Helpful Report

“After a slight mixup with our booking made by Mike (who was passionate, helpful and hardworking), it was sorted out to a reasonable outcome by Adrian. We had to compromise on departure airport which isn't ideal but we can live with it. We then enquired about a group booking for 10 people next year and it seems nobody wants to provide a quote for us! Even after chasing up, we still haven't heard anything back. Perhaps our request was too tricky to manage (which is quite possible) but we would expect to at least have a response, even if to say it is hard to find what we want. Feeling a little offended, and having to source help elsewhere now.”

Helpful Report

I can only apologise for the mix up with the with the booking in the first place. It was an unfortunately set of circumstances but we worked hard to come up with a solution to find a different flight that would come in at the price. We also paid for overnight airport hotel and parking out of our own pocket as a goodwill gesture to ensure maximum convenience for yourself given the change in the flights. I can only apologies if you feel as though this was still not enough support from ourselves. I truly hope you still had a brilliant holiday despite the need to change the flight details. Kind Regards Adrian Managing Director @ iSki Holidays

iSki Holidays Ltd is rated 4.9 based on 748 reviews