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Interflora UK Reviews

4.5 Rating 39,461 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

Flowers never received, catalogue of errors getting them to the recipient. Refund offered in the end, sadly we won't be using this service again.
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Posted 2 years ago
Hello there, I am glad my colleague has put this right for you. Kind regards, Tom
Posted 2 years ago
Efficient, regular updates on delivery.
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Posted 2 years ago
Great service
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Posted 2 years ago
Excellent service
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Posted 2 years ago
On time and good quality
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Posted 2 years ago
Very professional service as always from Interflora!
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Posted 2 years ago
I had never seen a hat box before, it was very well received by my daughter in law for her birthday. I found the website very clear and easy to use.
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Posted 2 years ago
Great Service and delivered on a bank holiday.
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Posted 2 years ago
All was as stated on the web site, exceleent flowers, delivered on time, resulting in a happy recipient.
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Posted 2 years ago
Super service beautiful flowers thank you so much. will order again.
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Posted 2 years ago
Flowers delivered to address in USA on time, but quality of what was delivered did not match what was originally ordered.
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Posted 2 years ago
Hi Chiaka, Thank you for speaking with me today, I am pleased I have been able to resolve this for you. Regards Katy
Posted 2 years ago
I was very pleased with the overall service Interflora UK provided. Ordering was very easy with a comprehensive address database for Singapore which made ordering very straightforward. I stipulated a timescale for delivery, and that was adhered to perfectly with the flowers being delivered earlier than I had expected, so an excellent service which made my friend a very happy person indeed!
Interflora UK 5 star review on 29th May 2024
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Posted 2 years ago
The birthday bouquet with peonies that I ordered looked nothing like that illustrated on your website. It looked as if it had been thrown together in some haste and was certainly not worth anything like the £55 I paid. I might have paid £10 for it in a supermarket, but this is unlikely as two of the blooms had broken stems which were hanging over the side of the container.
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Posted 2 years ago
So sorry to hear you were disappointed with the Birthday flowers. If you would like me to look into this further for you, please contact us at https://www.interflora.co.uk/page/contact along with your order number. Kind regards Deborah
Posted 2 years ago
Beautiful flowers delivered exactly as planned. The recipient was delighted with the gift and I was delighted with the service
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Posted 2 years ago
Flowers arrived on time and were apparently “gorgeous”, so my auntie says .
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Posted 2 years ago
As there is no way of contacting Interflora other than by email, when you have a problem, as I did, it is very frustrating and takes days to resolve anything. They have no phone number and the chat line is not visible on their website so your own recourse is email. I'm afraid I will avoid Interflora in the future - they don't seem to value their customers at all.
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Posted 2 years ago
Hi Lesley, I am really sorry to hear this. I can see that our Customer Services have been in contact via email regarding your enquiry. Thank you for your feedback. Kind regards Rob.
Posted 2 years ago
Ordered flowers for my daughter birthday for the cost I was disappointed .
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Posted 2 years ago
Hi Carole, I can see that you have contacted us directly and that we have resolved this issue for you. Kind regards Michelle
Posted 2 years ago
Good reliable service
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Posted 2 years ago
The flowers did not look like the picture, ordered as they looked full and different flowers no greenery very disappointing for the money
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Posted 2 years ago
An excellent zervice !The flowers arrived in time. My wife was extermely pleased AND surprised. I am delighted.WEll done ! Thank you.
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Posted 2 years ago
Interflora UK is rated 4.5 based on 39,461 reviews