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Interflora UK Reviews

4.5 Rating 39,007 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

Disappointed by service on this occasion. Birthday flowers delivered at 8pm. Flowers left at the door of a care home!! I phoned from 30 miles away for the home to take them in. I understood a local florist would be used in the case. This scenario would appear to indicate otherwise. My relative appears happy with the quality.
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Posted 9 months ago
Good Afternoon. Thank you for taking the time to leave us your feedback. I have sent you an email in regards to your review. Thank you, Beth
Posted 9 months ago
You don’t care about your clients! You are like a robot! I will never again order flowers with you.
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Posted 9 months ago
Good Afternoon. This is disappointing to hear. I have sent you an email in regards to your review. Kind Regards, Beth
Posted 9 months ago
Ordered a personalised bouquet and received something completely different to what I paid for.. refused to help or refund Won't be using again
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Posted 9 months ago
Good Afternoon, this is disappointing to hear. I'm pleased to see that your requested resolution has now been actioned. Thank you, Beth
Posted 9 months ago
flowers sent to my sister in Australia, she said were lovely
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Posted 9 months ago
Julie did not only assist me, she cared, which is something you can't be "trained" to do, it's something you either have or you don't. Such an brilliant service from a brilliant person. Julie is asset to Interflora!
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Posted 9 months ago
THE FRIENDS IN sPAIN REALLY LOVED THEIR FLOWERS - THANK-YOU
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Posted 9 months ago
My friend loved her birthday flowers, thank you
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Posted 9 months ago
I saw a product I liked the price I made a purchase, you delivered. Why do you need me to make comment about you doing the job you were paid well to do? How about I ask you how feel I did as a customer? Could you please review my performance?
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Posted 9 months ago
Flowers were not delivered as requested even though I paid £10.00 for same day delivery. Very disappointing.
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Posted 9 months ago
Good Afternoon, thank you for taking my call today. I'm pleased to have discussed a resolution with you. Kind Regards, Beth
Posted 9 months ago
I only use interflora to buy my wife flowers now. Interflora flowers are beautiful to look at the quality of the flowers are the best ive seen so far. I just brought my wife some thank you flowers and the smile on her face when interflora delivered to my door said it all. Thank you interflora I'm so pleased your around.
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Posted 9 months ago
Great service again, thank you
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Posted 9 months ago
My stepdaughter said she received them so I guess that’s a plus!
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Posted 9 months ago
Senior moment meant I gave the wrong address for delivery of flowers and gift to my daughter who is going through a tough time. I was in safe hands though and they got delivered to my daughter's address. Thank you x
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Posted 9 months ago
Perfect service
Interflora UK 5 star review on 29th June 2025
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Posted 9 months ago
Thank you to Interflora for the delivery of beautiful flowers to my sister in law, she was please with them.
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Posted 9 months ago
Beautiful flowers. Fast delivery. Rather expensive though.
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Posted 9 months ago
Very disappointed. I had ordered a bouquet of flowers to be delivered to my daughter on her birthday. I received an email on the day of her birthday from Interflora telling me that the florist didn't have any flowers. She had to receive her flowers the day after her birthday which is not quite the same. I don't see my daughter very often and this flower delivery for her birthday meant a lot to me. When she did receive the bouquet the next day she sent me a photo and said they were lovely.
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Posted 9 months ago
Hi Doreen, Thank you for speaking with me today, I am pleased to have been able to sort this for you. Regards Katy
Posted 9 months ago
Delivered on time and beautiful display!
Interflora UK 5 star review on 28th June 2025
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Posted 9 months ago
Amazing Rose
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Posted 9 months ago
This is the 2nd time in a row that the flowers delivered look nothing like the bouquets in the pictures. The florist is using the cheapest stems available. There was a single rose in the bouquet that was delivered to me.
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Posted 9 months ago
Interflora UK is rated 4.5 based on 39,007 reviews