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Interflora UK Reviews

4.5 Rating 38,970 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

The flowers are beautiful but the delivery vase was left at the front gate and could have been lifted by anyone. My daughter works from home so was at home all day. It was a pity because the flowers I would have given a 5. Would certainly use interflora again. Delivery on the day asked for.
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Posted 2 months ago
Flowers were fine once they eventually arrived. They did not respond to my query regarding delivery. Some simple customer service would have been sufficient.
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Posted 2 months ago
Hi, I am sorry to hear this, i can see that you did contact us directly and that this issue was resolved for you. Kind regards Michelle
Posted 2 months ago
I have used Interflora in the past but it was the first time I have used a gift over to Spain, unfortunately this time I wasn't as pleased as I usually am with the service - the bouquet was poor, no colors and looked very cheap compare to their usually composition. The handwritten card was a nice touch though.
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Posted 2 months ago
Hi Marina, I am disappointed to hear this, and have sent you a separate email to resolve this issue for you. Thank you for your feedback. Kind regards Michelle
Posted 2 months ago
Excellent service and beautiful flowers.
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Posted 2 months ago
Recipient loved the flowers
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Posted 2 months ago
Recipient was very happy with her flowers.
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Posted 2 months ago
I was really disappointed with the service. I ordered flowers from Interflora as they have a good brand and good reviews. I also needed the flowers to be delivered same day. I completed my order and waiting for the alert to say they had been delivered, and I receieved a voicemail advising that they would not be delivered until the following day due to not having a driver available. This is not good enough or value for money, I was told that I would be re-imbursed £2.50! I found that amount to be insulting. I then sent an email voicing my feedback and concerns - I dod not even recieve a response from that. I work in customer service and I find your customer service shocking tje least I could have recieved would have been acknowledgement and an apology. I will seriously re consider using this company again in future as I feel I was really let down.
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Posted 2 months ago
Hello Kate, I am disappointed to hear of your issues, i can see that we have since addressed this issue with you and resolved. Best regards Michelle
Posted 2 months ago
Easy ordering for flowers to be delivered abroad. Flowers fresh and arrived as ordered. Would recommend
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Posted 2 months ago
Excellent service thankyou
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Posted 2 months ago
The most beautiful flowers, and delivered quickly and efficiently as promised - even if on Christmas eve! Thank you. Highly recommend
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Posted 2 months ago
a bit pricey!
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Posted 2 months ago
Very pleased with the bouquet my friend received they were beautiful
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Posted 2 months ago
.... .. .....
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Posted 2 months ago
Beautiful flowers delivered on the day! Thank you.
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Posted 2 months ago
Unfortunately the flowers did not get delivered to my friend in Portugal on the 7th January and still waiting to hear back from you now 11th January. Has put me off using again.
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Posted 2 months ago
Hi Karen, Thank you for leaving feedback, I can see that you have contacted us directly and that we have resolved this issue for you. Kind regards Michelle
Posted 2 months ago
My sister said that the birthday flowers I sent her were beautiful. As she is allergic to lillies, the florist made sure the bouquet had all the flowers she liked. Thank you.
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Posted 2 months ago
Thanks for sending flowers
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Posted 2 months ago
The person I was sending to has not received the flowers. No call to her phone or mine to say they couldn’t deliver. I had to ask if she had received any flowers to find out that they hadn’t. I’ve had no communication since from any company to tell me couldn’t deliver. I’m out of pocket £50, the reason I wanted to send the flowers is now overdue and I feel very let down by this service.
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Posted 2 months ago
Good afternoon Anthony, I am sorry to hear this, I have sent you a separate email to address this issue. Thank you for taking the time to leave feedback. With kind regards Michelle
Posted 2 months ago
Whilst the bouquet that arrived was very well received by the recipient and looked lovely, as the sender I couldn’t help feeling short changed as the number of blooms delivered seems several less than in the web image. So as the sender I am disappointed and think that what arrived was more like the size below what I ordered.
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Posted 2 months ago
Good afternoon Luke, I am very sorry to hear this and have sent you a separate email to address this issue with you. With kind regards Michelle
Posted 2 months ago
Flowers never arrived . Money taken from my credit card no rely to my email . Will never use you again disgusting service
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Posted 2 months ago
Hello Sally, Thank you for taking the time to leave feedback. I can see that you have contacted us directly, and that we have since resolved this issue for you. Best regards Michelle
Posted 2 months ago
Interflora UK is rated 4.5 based on 38,970 reviews