Interflora UK Reviews

Name: Interflora UK
Rating: 4.50

4.5 Rating 39,461 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

Interflora UK 5 star review on 2nd July 2026

1003

Anonymous

Anonymous // 01/01/2019

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“I received a spring bunch in a large size. Some of the flowers appeared dead on arrival so I couldn't use them in the vase, and overall am a little disappointed. I thought, per the image on the website, there would be more flowers and with a broader array of colour. I wouldn't pay £55 for the same bunch again - sorry.”

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Posted 6 months ago

Hi Jennifer, I'm sorry to hear of your experience. I've sent you an email requesting further details. If you would please reply to my email we will be happy to put this right for you. Kind regards Katy

Posted 6 months ago

“just as one would expect from a top company who supply top quality flowers as always”

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Posted 6 months ago

“Flowers were delivered two days late for an important birthday. Apparently the florist couldn’t ring the recipient’s UK phone number as they were being delivered in the USA. Makes the “inter” part of Interflora rather pointless. Ridiculous.”

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Posted 6 months ago

Hi Lucy, Thank you for your feedback. To place an International order we do require a local contact number for the recipient, this is stated on our website upon placing your order. Kind regards Michelle

Posted 6 months ago

“My niece received her flowers in a pot when it was expected and was delighted with it. I havent used Interflora for wee while, so it was newto me to have to pay for delivery or have her pick it up free from a store. She is recuperating from an operation, so that was not an option, so turned out a bit more expensive than I would have chosen. Otherwise, happy that she is happy with the gift.”

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Posted 6 months ago

“Simple to order online and speedy delivery! The recipient was delighted with their flowers!”

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Posted 6 months ago

“Well, the plant arrived upside down. Mud everywhere. And the plant was squashed badly. My daughter on receipt was very disappointed. As it was for a birthday gift so was I. The box of chocolates were laying in the mud from plant. I know it was not your fault but delivery driver. Thought I would let you know.”

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Posted 6 months ago

“Lovely flowers delivered with care”

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Posted 6 months ago

“I am very impressed with this service. They completed a same day delivery and the flowers were lovely. My mum was very happy with them. Thank you.”

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Posted 6 months ago

“We use Interflora regularly and its website is easy to navigate and use. We like the follow up emails to confirm that delivery has taken place - it gives that extra reassurance.”

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Posted 6 months ago

“I sent these flowers to Australia for my friends 60th birthday. My friend said the flowers were spectacular. Made her day more special. She sent a photo and they did look beautiful”

Interflora UK 5 star review on 24th February 2026

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Posted 6 months ago

“Quick delivery even when ordered from across the country and good batch.”

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Posted 6 months ago

“I've paid £62 on the 18th Feb, for a delivery in Califórnia, for my daughter's birthday on the 19th. Today is the 23rd feb and my daughter still haven't received anything. It looks pretty much a scam. I'm utterly disapointed and i'd like at least the reimbursement of what I paid, not even asking for compensation. 👎👎👎”

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Posted 6 months ago

Hi Rosalina, This is very disappointing to hear, i can see that you have contacted us directly and that we are already investigating this issue. Thank you for taking the time to leave feedback. Best regards Michelle

Posted 6 months ago

“Giftidnt turn up on valentines day at the hotel we were staying as promised. Delivered 2 days later when we had left the hotel. No change of address was possible.Wife was left disappointed. New gift delivered on tuesday 17th Feb. Would be 0 if possible”

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Posted 6 months ago

Good morning Steve, This is very disappointing to hear, thank you for your feedback. I am sorry to hear of the delay, and that we were unable to amend the address in time for you. Best regards Michelle

Posted 6 months ago

“Beautiful flowers and much appreciated by the recipient. I didn't expect to pay £12 for delivery after paying over £46 for the flowers!!”

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Posted 6 months ago

“Packages arrived and the flowers that were in the pot had spilt soil on the other items. Also, a box of chocolates had spilt a few of the chocolates in the box. The flowers had been flattened, so it didn’t look great either. They should grow upwards hopefully over time. Basically the package been thrown around with not much care. Better packaging could’ve helped but wasn’t the best presentation when it came out of the box!”

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Posted 6 months ago

Hi Tim, This is very disappointing to hear, I have sent you a separate email with a resolution to this issue. Thank you for taking time to leave feedback Tim. Kind regards Michelle

Posted 6 months ago

“Delivered on time and very efficient. Really expensive. Flower deliveries are just poor value these days.”

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Posted 6 months ago

“Terrible selection of flowers for the price I paid. I could have got a much better selection at Tesco for a quarter of the price”

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Posted 6 months ago

Hi Paul, I'm sorry you are disappointed with your flowers. I've sent you an email discussing your complaint further. regards Katy

Posted 6 months ago

“5 out of 5. Excellent”

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Posted 6 months ago

“The quality of the small roses was very poor and most died within 2 days Very unusual as I have had good service before”

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Posted 6 months ago

Hi Tony, I'm sorry to hear of your experience. Thank you for speaking with me today and giving me the opportunity to resolve this for you. Regards Katy

Posted 6 months ago

“Lovely flowers very pleased”

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Posted 6 months ago

Interflora UK is rated 4.5 based on 39,461 reviews