Intelligent Insurance Reviews

Name: Intelligent Insurance
Address: Intelligent Insurance 4 Lakeside Salisbury Road, ,, Intelligent Insurance 4 Lakeside Salisbury Road, ,, Dorset
Rating: 4.59

4.6 Rating 604 Reviews

94 %

of reviewers recommend Intelligent Insurance

Company Reviews

Metrics

Info

4.6

Based on 604 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Intelligent Insurance:

Intelligent Insurance is dedicated to finding home insurance for typically ‘hard to insure’ properties and circumstances. From unoccupied home insurance to insurance for listed buildings and holiday homes, we'll strive to arrange high-quality, competitively priced home insurance, whatever your property type, condition, usage or personal circumstances.

Visit Website

Phone:

3333111110

Email:

contactus@intelligentinsurance.co.uk

Location:

Intelligent Insurance 4 Lakeside Salisbury Road, ,,
Intelligent Insurance 4 Lakeside Salisbury Road, ,
Dorset
BH24 3PB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Missed my renewal date by a couple of weeks (or 'a long time' as Intelligent Insurance preferred to call it), and they used my honest mistake as an excuse to bump the price up by about a third from the renewal notice. Okay, so I did forget, but sharp practices like this are very prevalent in the Insurance Industry. Also they didn't send out a reminder at the time of the actual renewal date like some other insurers do. The alarming increase in the price was completely disproportionate to my simple mistake. Not happy.”

Helpful Report

Posted 5 years ago

I am sorry that you have had this experience. I am looking into the comments raised and will write to you once I have investigated the matter. Kind Regards Chris Wade Quality and Risk Manager

Posted 5 years ago

“Renewal was 66% increase over previous year. Seeking new quote brought price down by £150. Shoddy treatment of existing customers.”

Helpful Report

Posted 5 years ago

Sorry we did not get this right for you first time. Thank you for highlighting the issues and I hope my recent letter provides a clear explanation. Thank you for continuing to be a loyal customer. Kind Regards Chris Wade Quality and Risk Manager

Posted 5 years ago

“You couldn't even get my name right when asking for my review. At what point did I invite you to address me by the outdated title 'Mrs'?”

Helpful Report

Posted 6 years ago

Intelligent Insurance is rated 4.6 based on 604 reviews