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Insurance Protector Reviews

4.9 Rating 668 Reviews

98 %

of reviewers recommend Insurance Protector

Company Reviews

4.9

Based on 668 reviews


Shipping & Delivery
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Insurance Protector:

Insurance Protector provides the very best insurance solutions for your specific business and property requirements, at very competitive premiums, ensuring a first class service every time.

As an independent insurance broker we will work on your behalf. Through experience we will search the market to locate the most competitive prices available, meaning that you don’t have to spend hours on the phone or online looking for quotes yourself.

Our team of highly experienced and knowledgeable insurance representatives are dedicated to providing the most suitable insurance products for each and every client.

Visit Website

Phone:

01384 473 023

Email:

aperry@insuranceprotector.co.uk

Location:

Quay House, First FloorLevel Street, The WaterfrontBrierley Hill
West Midlands
DY5 1XD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be perfectly honest, once I managed to actually speak to somebody regarding the insurance quote, the service was really good. The advisor I dealt with (Jack) was excellent. He was very helpful and informative. One of the reasons I’ve only give 4 stars out of 5 was the fact that it took 4 attempts to actually speak to an advisor and get a quote. Not one of my calls was returned as promised. The other reason I’ve only given 4 stars is that nearly £40 on the price of the policy (nearly 50% of the original price from Lloyds) was commission charges from the brokers involved. In the end I was happy with the product offered to me, but it would have been nice if parties involved in the quote kept their charges to a minimum.”

Posted 2 years ago

Neil, Thank you for your feedback in all respects. We are aware of the difficulties encountered getting through to the teams. Whilst its frustrating for customers we are doing everything we can to make the journey easier which includes upgrading IT systems and actively seeking to employ more staff.

Posted 2 years ago

“Very quick and efficient service”

Posted 3 years ago

“Very helpful with what I needed to insure my trailer and very polite”

Posted 3 years ago

“Really helpful patient and knowledgable sales agent , found the policy I wanted with no fuss - all excellent except to actually buy the policy I had to ring 3x and was kept waiting on the hold music for 5 mins at a time - eventually did get through and all is well”

Posted 3 years ago

“Molly Gorner who dealt with my enquiry was excellent. The only problem I found was the time it takes for the phone to be answered”

Posted 3 years ago

“Only problem I encountered first time contacting them by phone was it eventually cut off after waiting a considerable time, I then emailed and had a response about an hour later , otherwise no complaints”

Posted 3 years ago

“Had a prompt phone back after initial enquiry. Molly had an excellent mix of moving efficiently through the necessary background information and suitable friendliness. Spoke very clearly.”

Posted 3 years ago

“Good, quick, easy process. Brodie-excellent.”

Posted 4 years ago

“Only began policy so no review todate. Sales advisor was clear and polite and answerered any questions I had.”

Posted 4 years ago

“Very friendly polite and professional service.”

Posted 4 years ago

“Very good customer service Providing understandable information Called back at the time requested”

Posted 4 years ago

“Very helpful and prompt service”

Posted 4 years ago

“Excellent customer service providing competitive cover.”

Posted 4 years ago

“Helpful and informative”

Posted 4 years ago

“Very helpful and efficient renewal”

Posted 4 years ago

“I received a prompt reply to my on line enquiry from a most helpful operative and was quoted a reasonable price for the trailer insurance that I wanted.”

Posted 4 years ago

“Allannah was a very good agent who took the time to go through everything with me and work out a good policy at a decent price.”

Posted 4 years ago

“The policy covers what I need but I feel was over prices , as I was limited to provider's due to a claim and the fact that I now live outside the UK. I can't see how that makes a difference. The lady that I dealt with was great, the only upside.”

Posted 4 years ago

“Very quick and efficient”

Posted 4 years ago

“I have received excellent service from Insurance Protector so far. The only criticism is that no one followed up when Mr Reise went on holiday.”

Posted 4 years ago

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Insurance Protector is rated 4.9 based on 668 reviews