Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 909 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company and team of people to deal with. Excellent service and always go the extra step to get what I am looking for. My first port of call when I am looking for something of good design and quality”

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Posted 9 years ago

“Beautiful shop full of lovely things and great service too.”

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Posted 9 years ago

“After a phone call to clarify details of my potential order - I could have been away when my order was due for delivery, but was reassured I would be contacted so a convenient day would be arranged. I then placed my order online, all was fine with confirmations as expected. As promised the call came, I was told my item had been checked, delivery was organised. What more could I ask?”

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Posted 9 years ago

“Innes provides exceptional customer service from the moment you make an enquiry, through to receiving a delivery. I would have no hesitation in recommending them.”

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Posted 9 years ago

“Very helpful and knowledgable about design and designers. Pleasant team who can't do enough to help.”

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Posted 9 years ago

“Couldn't ask for more ... Great advice (I had tricky hall lighting and was given some great options) beautiful just beautiful products, price match & quick and as promised delivery. Love this company ... Met all expectations and some. Thank you”

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Posted 9 years ago

“Excellent service and very helpful staff.”

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Posted 9 years ago

“It is always a terrific experience when buying anything from Innes. David is incredibly knowledgeable and the rest of the team are helpful and informative. From framing to desk lights, to furniture and photos - highly recommended. Many thanks, Jon”

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Posted 9 years ago

“Love this company ... I have an awkward hall & landing space with high and low ceilings, described the problem and got amazing advice for lighting options... Ordered the products and delivery was made the next day... Stunning lights perfect for our hallway!”

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Posted 9 years ago

Innes is rated 5.0 based on 909 reviews