InCrystals Reviews

Name: InCrystals
Address: Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW, HARROW
Rating: 4.39

4.4 Rating 800 Reviews

84 %

of reviewers recommend InCrystals

4.4

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About InCrystals:

Since 2005 , we’ve been at the forefront of creating laser photo crystals and photo gifts using
advanced digital technology. We like to think of ourselves as pioneers turning your photos into a
range of long lasting gifts.

Visit Website

Phone:

02088615251

Email:

info@incrystals.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got mine within days and it’s beautiful and brilliant quality thanku , will be ordering again x”

InCrystals 5 star review on 16th June 2022

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“Beautifully made just as advertised. Great packaging. Quick delivery from order date.”

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“Always amazing! Since our family cat died in 2013 and I got a very lovely memento of him, after great service from staff, it is my go to place for meaningful presents.”

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“Excellent service, highly recommend, the gift is amazing.”

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“Great crystal and perfectly shown with the photo. Nice mount too. Well worth the money. Mount needs 3 x AAA Batteries for the light to work.”

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“Bought keyring for my friend who lost a family member. She loved it. The photo inside the crystal was perfect. Came with a lovely gift box too. Would definitely order again.”

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“Excellent product and delivery”

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“Excellent service the item was easy to order. I made a huge mistake when ordering I was supposed to order a heart shaped pendant with chain but I ordered a heart shaped key ring by mistake. I contacted incrystals by their telephone number on the email they sent after the purchase and spoke to a lady called Anitha. She took my detail and arranged for the items to be swapped around. I received the pendant within 5 days and it’s lovely. We have used in crystals before and will definitely be using them again”

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“Good quality and came with a nice presentation box.”

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“Couldn't have asked for anymore...Brilliant.”

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“Beware, avoid,liar. The product does not match the description, it was supposed to be personalization, but it is not. The photo is not visible, blurry. I honestly do not recommend it. Waste of money.”

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“Very impressed with level of detail of photo in crystal and quality of presentation. Fast delivery. Highly recommend!”

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“Have used this company for many personal gifts that always bring a smile to the recipient.”

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“Was told last Wednesday 4th May that my heart crystal would reach me with in two days. It is now 7th May and II am still waiting. Now the couple that the engagement present was for will have to wait.”

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“Very impressed with the service, good price, was shipped out and arrived much much sooner than expected. Really pleased. Thanks guys”

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“I have been trying to contact Incrystal by ringing and ringing i finally got through on a premium rate number, i have been promised a call back to which i hold no hope, i bought a multi colour light with remote which was missing from my purchase so have been looking to contact you as you have probably guessed to no avail , sort it out. Neil Dowling.”

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“Perfectly presented and created gift, arrived on time - will use again, and recommend!”

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“Easy to order fast delivery item is clear and true to picture sent. Ordered several times from them and look forward to doing so in the future. Highly recommended 👌”

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“2/5 stars. Very quickly despatched my order and they have edited the photo well to only include the people in the laser etch and no background and edited my personalisation so it was on 2 lines to make it look good. However, I don't think the etch/laser is as clear as it could be and the stand that was sent with is too large for the width of the glass so it isn't secure and very easily to knock over and will have to use some sticky dots/blutac/similar to secure it and reduce the gap size. The presentation box was also slightly damaged (the corners had broken apart from each other, something that I was easily able to glue together but shouldn't have had to). Overall, I think this is poor quality unfortunately for the price of it and for something that is going to be given as a gift or a memorable item.”

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“It's been over 2 weeks since I ordered and no product as yet , also no response to my email sent a week ago either”

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InCrystals is rated 4.4 based on 800 reviews