ID Card Centre Ltd Reviews

Name: ID Card Centre Ltd
Address: Radiant House, 1A Studland Rd, Northampton, United Kingdom
Rating: 4.71

4.7 Rating 859 Reviews

93 %

of reviewers recommend ID Card Centre Ltd

4.7

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ID Card Centre Ltd:

Leading supplier of ID cards, ID card printers, ID card printer ribbons, lanyards and associated products to organisations large and small.

Visit Website

Phone:

01604422422

Email:

sales@idcardcentre.co.uk

Location:

Radiant House,
1A Studland Rd,
Northampton
United Kingdom
NN2 6NE

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ID Card Centre Ltd 1 star review on 28th May 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my First Order from Pakistan. Good Response from the respective Firm. On receipt of items, detail review will be share.”

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Posted 6 years ago

“There was an issue on the website preventing me from entering my international phone number. I called you and you fixed the issue within less than a minute while I was still on the phone. The ordering process was very straightforward. I placed the order on the 5th, you confirmed payment on the 6th, the shipping company collected the goods in the UK on the 8th, the goods are now out for delivery in Dubai on the 10th so I'm hoping for delivery today. Overall I'm very happy, my one comment would be the website says that UPS Saver gives next day delivery by 12 noon so if this order had been urgent, I would have had a problem.”

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Posted 6 years ago

Thank you so much for your review and we apologise for the issues you originally had with our website. Regarding the delivery, UPS Saver is only next day delivery by 12pm within the UK, however based on your feedback we will look at ways to make this clearer on the website and in our communications. Many thanks again for your order.

Posted 6 years ago

“Fast service, competent people, quick reaction to queries”

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Posted 6 years ago

“Quick delivery and usually accurate. Have a good, fast and professional reponse.”

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Posted 6 years ago

“Found ID card centre through fotodek website. Contact and customer service have been good. Decent price on the access cards is a bonus. The only problem I have is, delivery date for the access cards ordered I was given was the 16th December, I know it's IS the 16th December today, but, I haven't received my order yet. But apart from that, all good. Thankyou.”

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Posted 7 years ago

“Sending me the tracking number as soon as order was placed was a good thing to do, as well as adding the Sage pay on your invoices.”

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Posted 7 years ago

“Very good service, easy to use website and good communication..”

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Posted 7 years ago

“Competitive and quick”

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Posted 7 years ago

“Always very good deficient service. Slightly annoyed we have been charged for delivery the past few times because we didn't order online. Would have hoped to be offered this as a regular customer.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and we're very pleased you're happy with our service. Regarding free shipping, this is something we are able to offer on web orders that meet a minimum spend, due to the reduced admin required. Unfortunately, we are not normally able to offer this on non web orders however I can see on your account that we did give free shipping on your last order. Thank you for choosing to use ID Card Centre, we do really value your custom and feedback. Kind regards, Ben

Posted 7 years ago

“always very good service we deal with ben”

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(Geerings Of Ashford Ltd) - Posted 8 years ago

“Thank you for the excellent, professional service you provided for our recent order.”

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(University Of Nottingham) - Posted 8 years ago

“We were very satisfied with how you dealt with our requirements. Goods were delivered on time as per your confirmation, so all's good thanks.”

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Posted 8 years ago

“Very well run organisation with approachable and knowledgeable staff. The range of product is also very good and availability is excellent. This is especially important in an industry where time is key.”

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Posted 8 years ago

ID Card Centre Ltd is rated 4.7 based on 859 reviews