i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Address: 295 Aylsham Road, Norwich, Norfolk
Rating: 4.85

4.9 Rating 9,418 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,418 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03333233881

Email:

hello@i4me.co.uk

Location:

295 Aylsham Road,
Norwich
Norfolk
NR3 2RY

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal notice sent promptly by e mail & post , but no explanation given for the increase in premium by 12% without any claims. When queried , price reduced to a 10% increase , still without any explanation. A somewhat take it or leave it attitude o the phone. Why is loyalty not rewarded rather than penalised. Genuinely mystified.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and deciding to renew your policy for a further year. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. If you would like to discuss this further, please call us on 0800 470 1881 and we will be happy to help.

Posted 5 years ago

“I have only just taken out a policy with i4me so cannot comment on the service regarding claims. However, customer service when setting up the policy was excellent.”

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Posted 5 years ago

“Takes the work out of searching for insurance.”

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Posted 5 years ago

“quick efficient service. Raid responses to requested re quotes. Calm considerate on the phone I would recomend trying them for specialist insurance”

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Posted 5 years ago

“We have always instructed i4me Insurance Brokers for our buildings insurance, helpful staff and prompt response whenever you email - the number 1 for us !”

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Posted 5 years ago

“Excellent telephone communication , also gave me a cheaper quote when i asked for a better quote.”

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Posted 5 years ago

“Very efficient service, kind and cooperative brokers.”

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Posted 5 years ago

“Very efficient, competitive and good customer response.”

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Posted 5 years ago

“Easy to get a quote on line but good follow up the next day, which resulted in me giving them my business. Very helpful and informative staff member.”

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Posted 5 years ago

“Good service, knowledgeable staff, not pushy. Excellent.”

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Posted 5 years ago

“Clear, easy to understand documents all at a very competitive price.”

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Posted 5 years ago

“Efficient and we saved a considerable amount switching our holiday let insurance to them, moreover when we had a claim it was dealt with quickly and without quibble”

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Posted 5 years ago

“Have been with i4me for a few years. My premium rose this year so I decided to get other quotes. When I did a review of cover with i4me and put it alongside the other quotes i4me remained competitive. Happily I’ve paid less premium & have remained with them which I’m pleased about”

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Posted 5 years ago

“Customer service great the best company I’ve ever dealt with. Really friendly and efficient and the best price. All good.”

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Posted 5 years ago

“All done on line, no issues with system, price fair. Will carry on using 14me.”

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Posted 5 years ago

“first time used and found the experience well worthwhile. Competitive premium, very helpful representative; the whole process speedy and hassle free. Well done.”

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Posted 5 years ago

“The online information regarding the policy is clear. We had a question about renewal payment of our policy and were assisted by an Aime employee in a polite and friendly manner.”

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Posted 5 years ago

“efficient, and on time.”

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Posted 5 years ago

“Easy to deal with. They answered all my queries. No waiting about, someone was at the other end of the phone almost immediately. Very pleased with the service I received.”

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Posted 5 years ago

“Polite, young man who called to remind me of premium due. Efficient and clear.”

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Posted 5 years ago

i4me Insurance Brokers is rated 4.9 based on 9,418 reviews