innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,778 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,778 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good - found my previous order and sorted my payment problems over the phone and let me know about the delay due to the snow - you do need a way of paying online though that would be great.”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi Andrew, Thank you for reviewing innergy,we really appreciate your feedback. We’re glad to hear that we were able to resolve your payment issue and keep you updated about the delay. We truly appreciate your suggestion about adding an online payment option, and we’ll definitely take that into consideration as we work to improve our services. All the best, The innergy Team

Posted 1 year ago

“I use Innergy for supply of propane gas for maintaining a small greenhouse frost-free. My usage is very low. I also purchase related items very infrequently. Nevertheless I am always trreated as an important customer. Delivery is always on time and the drivers are very helpful.”

Helpful Report

(York) - Posted 1 year ago

Hi Mr Dorrington, Thank you for taking the time to review innergy. We're delighted to hear that you’ve had a positive experience with our service. We truly value all of our customers, regardless of the size of their usage, and we’re glad that our timely deliveries and helpful drivers are meeting your needs. We look forward to continuing to support your greenhouse and appreciate your business! All the best, The innergy Team

Posted 1 year ago

“Great staff on phone and delivery Everything 5 star”

Helpful Report

(York) - Posted 1 year ago

Hi David, Thank you for taking the time to review our services and rating us a fab 5 stars. All the best, The innergy team

Posted 1 year ago

“Very efficient.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 1 year ago

“Always been dealt with efficiently and professionally. I’m always assured the gas bottle will be delivered on time and it usually. My instructions are followed diligently. Staff are super friendly too. Price is reasonable compared to its competitors.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for reviewing innergy and the service we have provided you with. It's great to hear that deliveries are made quickly and efficiently and that our pricing is competitive. All the best, The innergy Team

Posted 1 year ago

“Smooth easy ordering service every time in addition I could not write a review without mentioning the delivery man! What a legend! He is the most helpful friendly chap ever and an asset to the company! I will double check his name then edit this review! Innergy have been totally user friendly from my 1st enquiry until now 2year plus later!! 🙌🙌🙌🙌”

Helpful Report

(York) - Posted 1 year ago

Hi Nigel, Thank you for reviewing innergy and the service our delivery driver has provided you with. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. Thank you for using innergy as your supplier and we look forward to continue to work with you! All the best, The innergy Team

Posted 1 year ago

“Contacted them last minute for a delivery and they reshuffled there run round to ensure i could have my delivery the very next day which i really appreciated thank you”

Helpful Report

(York) - Posted 1 year ago

Hi Nigel, Thank you for taking the time to review innergy and the service we have provided you with. We're really pleased that we were able to get your gas to you so quickly! All the best, The innergy Team

Posted 1 year ago

“Always a pleasure popping in to collect our gas! Amazing customer service from all the team, great products - highly recommend Innergy (Gildersome branch!)”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 1 year ago

“Only person we have contact with is Derick at Knottingley and he is very helpfull, efficient and very knowlegable. Many thanks.”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi, Many thanks for taking the time to review innergy and the service Derek our depot manager provides. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 1 year ago

“REally excellent customer service from order placingh to delivery. Highly recommend.”

Helpful Report

(York) - Posted 1 year ago

Hi Richard, Thank you for reviewing innergy and the amazing 5-star rating! All the best, The innergy Team

Posted 1 year ago

“Staff very good to deal with delivery great get my gas bottles as stated on sheet”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi Mrs Burton, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 1 year ago

“Excellent customer service”

Helpful Report

(Dewsbury) - Posted 1 year ago

Hi Mr Double, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 1 year ago

“Great service very quick delivery and the staff are very helpful and friendly”

Helpful Report

(Manchester) - Posted 1 year ago

Hi, Thank you for the amazing 5 stars and brilliant feedback! We're super happy to hear that we managed to get the gas to you so quickly! All the best, The innergy Team

Posted 1 year ago

“Perfect We have moved from another supplier and i wish we had done it years ago. Everyone has been so so helpful, amazing customer service. I would highly recommend Innergy to others. A HUGH BIG THANK YOU 😊”

Helpful Report

(York) - Posted 1 year ago

Hi Linzi, Thank you for taking the time to review innergy and the service we have provided you with. We 're so pleased that you chose innergy as your supplier and we're happy to help! All the best, The innergy Team

Posted 1 year ago

“Approachable, friendly staff. Easy ordering and efficient delivery. First Class service.”

Helpful Report

(York) - Posted 1 year ago

Hi Franklin, Thank you for your feedback, we really appreciate it. We 're so pleased to hesr thst you have received first class service and your delivery for gas cylinders was made easy! All the best, The innergy Team

Posted 1 year ago

“Really easy to order gas bottles over the phone. They were delivered 2 days later. The man connected them for me which in the past with other companies they wouldn't do that. Other bottles taken away. All done quick and easy.”

Helpful Report

(Goole) - Posted 1 year ago

Hi, Thank you for taking the time to review our services and rating us a fab 5 stars. We're really pleased that we were able to help and delivery your gas cylinders timely and efficiently! All the best, The innergy team

Posted 1 year ago

“Very reasonable prices and very prompt delivery , good to deal with and easy to get in touch with”

Helpful Report

(York) - Posted 1 year ago

Hi, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 1 year ago

“Great service, great staff”

Helpful Report

(Manchester) - Posted 1 year ago

Hi, Thank you for reviewing innergy and rating us an amazing 5 stars. All the best, The innergy Team

Posted 1 year ago

“Very efficient and prompt delivery”

Helpful Report

(York) - Posted 1 year ago

Hi, Thank you for your feedback and the amazing 5 stars! All the best, The innergy Team

Posted 1 year ago

“Great products and great staff!”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 1 year ago

innergy Group Ltd is rated 4.9 based on 2,778 reviews