innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,540 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 15th May 2025

John Ellwood

innergy Group Ltd 5 star review on 12th May 2025

Snack Van

innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual very helpful and friendly staff”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Richard, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that you received such great service from our Leeds branch. All the best, The innergy Team

Posted 1 year ago

“Whenever I phone Innergy I am always greeted by friendly, helpful, efficient members of the team. The local depot ALWAYS helps us out and ensures our orders are delivered really quickly.”

Helpful Report

(Knottingley) - Posted 2 years ago

Hi, Thank you for taking the time to review innergy. Customer delight is something that we value highly, so we're so pleased that we have been able to achieve this with the service that we provide you. All the best, The innergy Team

Posted 2 years ago

“The order process was very simple to carry out over the telephone and online . The customer service person was very professional with us and directed us to the right ordering process. Had email confirmation that the Gas Fire was ordered and order was getting placed. Only fault was ,we didn't get told when it was being couriered to us and was out when it was delivered. All in all though ,a speedy service from start to finish .”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Leslie, Thank you for taking the time to leave innergy such great feedback. We're really glad that the ordering process was simple and easy and that our staff were able to guide you through this so well. We use third party couriers for the delivery of our gas equipment items, unfortunately once the item has left our showroom we cannot guarantee an exact delivery date. We thank you for your feedback, this only helps us to further improve our customer experience. We will work with our couriers to see if we can find a way to receive an accurate delivery date. All the best, The innergy Team

Posted 2 years ago

“Brill action. Always there when I need them. Quick to respond.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Cheryl, Thank you for taking the time to leave innergy a review and giving us such great feedback. We're really pleased to hear that the service that we are providing you is of such high quality. All the best, The innergy Team

Posted 2 years ago

“I love the banter from Clare. Happy Service!!”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Adam, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that you enjoyed your visit and service at the Leeds branch. All the best, The innergy Team

Posted 2 years ago

“Having been let down by our current supplier i gave yourselves a ring as we used to use you a year or so ago. Spoke to Claire and would like to say how friendly and extremely helpful she was. A credit to your company”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Steve, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from Clare in our Leeds office. All the best, The innergy Team

Posted 2 years ago

“Always a fast, efficient friendly service from Gary @ Goole.”

Helpful Report

Posted 2 years ago

Hi Fiona, Thank you for taking the time to leave Gary in our Goole branch such great feedback. We always strive to deliver customer delight, so it's great to hear we have achieved this with the service we have provided you. All the best, The innergy Team

Posted 2 years ago

“Great service, will definitely use again”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Ray, Thank you for taking the time to leave innergy a review, we really appreciate your feedback. All the best, The innergy Team

Posted 2 years ago

“Had to write a review, amazing service by both niamh and Claire set me an account up and explained the gas usage. Couldn't recommend enough.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Joshua, Thank you for taking the time to leave innergy a review. We are really glad that the ladies in the Leeds branch were able to help with your supply of gas. All the best, The innergy Team

Posted 2 years ago

“Always really friendly and helpful staff. A thank you to Clare and James who helped me with a larger cylinder today for my pizza oven. Fantastic service!”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Matthew, Many thanks for taking the time to review innergy and the service our Leeds branch provide. We are really glad that we managed to help you get a cylinder for your pizza oven ahead of the Summer! All the best, The innergy Team

Posted 2 years ago

“I come to innergy all the time for my gas and I wouldn't go anywhere else. Clare on the desk is always friendly and chatty, and nothing is ever too much trouble. I would highly recommend innergy Group for anyone looking for cylinder gasses.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Richard, Thank you for taking the time to leave innergy an amazing 5 star review, we really appreciate it. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy Team

Posted 2 years ago

“Excellent service as usual from Gary at Goole”

Helpful Report

(Goole) - Posted 2 years ago

Hi Fiona, Thank you for taking the time to leave innergy a review. We really appreciate the feedback given for Gary in our Goole branch and the amazing 5 star rating! All the best, The innergy Team

Posted 2 years ago

“Excellent service from Clare, I have brought chocolates as a gift. I am always welcomed and looked after in the best way, and I never leave without a warm hug from Clare. It is an absolute pleasure to come to innergy. Warm and friendly atmosphere, helpful, the best.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Janet, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from Clare in our Leeds depot. All the best, The innergy Team

Posted 2 years ago

“Wonderful service from Clare, nothing too much trouble, it brightens up my day every time i see Clare, and its a pleasure to bring my business here.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Wayne, Thank you for taking the time to leave such great feedback. We're really gad that your visits to the Leeds branch are always so positive and can put a smile on your face! All the Best, The innergy Team

Posted 2 years ago

“Friendly atmosphere, amazing sweets, excellent service from Clare and friendly chit chat! Lovely customer experience. Would highly recommend.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Gav, Thank you for taking the time to review innergy. We're really glad that you enjoyed your visit to our Leeds branch and received excellent customer service from our staff member Clare. All the Best, The innergy Team

Posted 2 years ago

“Lovely sweets and pleasant staff, Clare & Niamh, but not as sweet as the bowl of candy!!”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Darren, Thank you for taking the time to leave innergy an amazing 5 star review! We really appreciate the feedback on our Leeds staff members and really glad that you enjoyed the sweets! All the best, The innergy Team

Posted 2 years ago

“Rang up needing more LPG Cylinders for our Forklifts, Niamh sorted it for us quickly and painlessly! Would recommend to anybody!”

Helpful Report

(Leeds) - Posted 2 years ago

Hi, Thank you for taking the time to leave innergy such great feedback. We're really pleased that we were able to supply you with your forklift truck gas so quickly and with ease. All the best, The innergy Team

Posted 2 years ago

“Very helpful staff excellent service made my visit stress free and easy”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Neil, Thank you for taking the time to leave us such great feedback. It's great to hear that your purchasing process was made simple and stress free! All the Best, The innergy Team

Posted 2 years ago

“Very helpful, warm and good welcome from Clare”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Nigel, Thank you for taking the time to leave innergy a review. We're really glad that our Leeds branch were able to help and we thank you for your feedback. All the Best, The innergy Team

Posted 2 years ago

“Happy with the service from Clare. I would recommend to all. Good banana too!”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Brendan, Thank you for taking the time to leave Clare in our Leeds branch such great feedback. We're really glad you enjoyed your visit into branch and received such brilliant service! All the Best, The innergy Team

Posted 2 years ago

innergy Group Ltd is rated 4.9 based on 2,540 reviews