Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.51

4.5 Rating 618 Reviews

88 %

of reviewers recommend Heylo

4.5

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 26th January 2022

Claire Boyd

Heylo 5 star review on 20th January 2022

Jaz Dixon

Heylo 5 star review on 19th January 2022

Susan Jackson

Heylo 5 star review on 25th December 2021

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought i was chewing rubber”

Helpful Report

Posted 1 month ago

Very sorry to hear you felt that and it's quite unusual feedback as we get 1000's of great reviews from customers who love the bread! We'd be more than happy to send you a different type incase you prefer that :>) please just contact us at heretohelp@weareheylo.com

Posted 1 month ago

“Found the bread and rolls chewy and quite tasteless. Very disappointed. The bread was ok if it was toasted with jam on. I looked forward to receiving the items, but I will not be ordering again.”

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Posted 1 month ago

“Tho the slices are small, it is very very filling, & at .3 carbs per slice one can easily have 2/3 slices guilt free! I'm not a fan of seeded bread but this was extremely tasty. My chap loved it & its been a go-to for him for a tasty breakfast. I will certainly buy again & we'll done. This is the BEST low carb bread we have tasted (& we have tried lots!) I felt at first that the price was high but as you don't eat much of it to feel fuller, it's quite reasonable. I would heartily recommend.”

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Posted 1 month ago

“Great quality compared to other low carb breads. I would place orders regularly if we had better deals like free postage for orders over a certain eg £40”

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Posted 1 month ago

“Love all your products !! Customer service fantastic also , no longer feel guilty having a bacon sarnie in the mornings xx”

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Posted 1 month ago

“I totally love it! Your products make keto so much easier, thank you for that! I'm looking forward to my next order coming!”

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Posted 1 month ago

“Been missing bread since starting Keto. Have tried other brands but heylo is the best one so far. Enjoyed boiled egg and toast this morning.”

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Posted 1 month ago

“Delivery arrived quickly. Customer service tops. But...I'm really sorry. The Subs were incurtable. Too, too chewy. Even tried toasting them Still couldn't eat them. Packet was binned. White sliced bread. Again very chewy. As I tried to eat, it was spongy and watery... Although, as I needed to eat some, I have been smothering it, when toasted, with fillings. I am really sorry to write this review. But perhaps some change in the recipes require tweaking... I am on a keto diet and wanted to enjoy the breads. But!!!! I also bought the brown seeded sliced bread...Really good!!! I have only started it today. I will definitely be reordering this! The texture and chewability very good...and I really enjoyed!!”

Helpful Report

Posted 1 month ago

Thanks for your feedback - we appreciate all comments which help us perfect recipes. We're sorry to hear that you didn't enjoy the Lighter White as many of our other customers do, but great to hear that you're enjoying the Artisan Seeded Loaf. :) If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team

Posted 1 week ago

“Didn't get it”

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Posted 1 month ago

Hi - very sorry to hear that as it is very unusual - can I ask, did you contact us at heretohelp@weareheylo.com to let us know? We always ensure every customer issue is fixed and orders delivered :>) we look forward to hearing from you - Heylo x

Posted 1 month ago

Hi, We're sorry Royal Mail let us both down in this way and hope you were satisfied with the replacement items we sent. Kind regards, The Heylo Team

Posted 1 month ago

“I toasted my 2 slices of white but found it very dense and had no taste for me. You delivery and notification was excellent but sorry didn’t enjoy the bread”

Helpful Report

Posted 1 month ago

“Taste amazing, rolls and bagels perfect, slices of bread a little on the small side but taste great and toast really well. Perfect with scrambled egg! Yet to try the crackers but they do look delicious. Will be doing a regular order”

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Posted 1 month ago

“I read all the good reviews about this bread, but l just didn't like it.”

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Posted 1 month ago

“Excellent product, tasty and healthily nutritious.”

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Posted 1 month ago

“I ordered the trial bundle just to see if the product was any better than others I have tried. Delivery was very good and fast. Unfortunately, everything else was not Firstly, the packaging has this new seal which is terrible as once opened it never seals again. Secondly, the consistency of the all the products is not as it should be and is either very chewy (for the brown stuff) or too slimey for the white products. Having said that, I do commend Heylo for at least attempting to provide several products and option. I fed everything to the birds and foxes in my garden.”

Helpful Report

Posted 1 month ago

Thanks for your feedback - we do appreciate all comments that help us improve. We're sorry to hear that you didn't enjoy your Heylo order as many of our other customers do. Thanks for giving it a try. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team

Posted 1 week ago

“Simply gorgeous !”

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Posted 1 month ago

“Perfect for a low-carb diet - would highly recommend.”

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Posted 1 month ago

“Took too long to be delivered. Way too expensive for what it is. Tiny slices that can’t easily be buttered after toasting because bread is floppy!”

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Posted 1 month ago

Thanks for your feedback - we do appreciate all comments that help us improve. Heylo slices do tend to be smaller than conventional high carb bread as they contain higher protein and fats. We're sorry to hear that you didn't enjoy your Heylo order as many of our other customers do. Thanks for giving it a try. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team

Posted 1 week ago

“I bought the whitebread, seeded bread and seeded rolls. My favourite is the white bread. Really, really good. The seeded ones are also good and very filling.”

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Posted 1 month ago

“Have only placed 1 order so far for white bread. Absolutely delighted and will certainly be reordering. Keep it in the freezer and take out what I want when I need it. Ordering is simple and was delivered in a couple of days. Can't wait to try other products.”

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Posted 1 month ago

“it was gorgeous but i'm afraid it's to dear and i don't think i'll buy it again sorry but can't justify paying that for bread”

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Posted 1 month ago

Heylo is rated 4.5 based on 618 reviews