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Somerset Bridge Limited Reviews

4.0 Rating 237 Reviews
75 %
of reviewers recommend Somerset Bridge Limited
Company Reviews Metrics
4.0
Based on 237 reviews
Customer Service
Communication Channels
Telephone
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Alan Kirkbride
Verified Buyer
“Tom the advisor was extremely knowledgeable, supportive and helpful in this matter. Nothing was too much trouble for him.”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your recent interaction with one of our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mrs Emilia Dziekonska
Verified Buyer
“Tom was very helpful, I appreciate his help 😊”
Helpful Report
Posted 1 year ago
Hello, Thank you very providing feedback about your interaction with our agents – we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
MR JOEL ZAWADZKI
Verified Buyer
“Thanks for helping me”
Helpful Report
Posted 1 year ago
Hello, Thank you very providing feedback about your interaction with our agents – we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr James Dickenson
Verified Buyer
“Tom was great. Uber helpful and to the point. Thank you Tom.”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents. We understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Ms Julie Crump
Verified Buyer
“Really impressed with the way my claim was handled.The lady whose name I can’t remember was lovely and really put me at ease.Thank you very much”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents. We understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
David Cook
Verified Buyer
“Excellent phone manner, clear and concise.”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents. We understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr David Llewellyn
Verified Buyer
“the call handler Chloe was very polite, considerate, and informative. Chloe advised of the process i had to follow and at all times asked if i needed any explanations and or if i had any questions. it was a difficult time as i was still in shock following my accident less than an hour previously. the only thing that was frustrating is that i hadto go from one agency to the other and i found myself repeaing the same answers throughout with the other agencies which can be confusing as well remembering what i had to do next, and who with, it would be a lot easier if it was one call with one person who could do all the required info collecting, processing of info etc., as i feel the whole process breaks down with too many cooks so to speak”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents. We understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr David Pauley
Verified Buyer
“Having contracted your company following an incident that occurred in Glasgow city centre on Monday 11th August 2025 at approximately 1215pm I was pleasantly surprised at the help, efficiency, courtesy and overall professionalism of your agent ADAM. He put me at ease and explained everything that I needed to know. He is a credit to your company. Well done.”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents. We understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Daniel Gebre
Verified Buyer
“Customer service especially the lady named Abby is very approachable, eloquent, hospitable. She sorted my concerns all in one go”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents. We understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr Patrick Giltinane
Verified Buyer
“Prompt attention ant being helped along by a lady who is called Karen .excelllent🦅👍”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mrs Emma Bain
Verified Buyer
“Call handler was very efficient, made process of claiming really straightforward whilst making sure I was OK (I'm heavily pregnant so this was a very stressful event), she was clear and considerate and made this part of the process as simple as it could be.”
Helpful Report
Posted 1 year ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and strive to provide excellent customer service. We are pleased to hear that you have had such a good experience with us. I will ensure that your positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr Gediminas Cibulskas
Verified Buyer
“Perfect 👌 service 👌 👏”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr William Bryson
Verified Buyer
“Good service staff very helpful and explain all the relevant information”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Omar
Verified Buyer
“Great help and support from Tom!”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Miss Shanie Howard
Verified Buyer
“Good service Very understanding”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and westrive to provide excellent customer service. We are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Anonymous
Verified Buyer
“It was so easy to make a claim, the options were clear, and the call handler, Adam, was brilliant. I'm so grateful, thank you 🥰”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Mr George Leeming
Verified Buyer
“Adam called me up, very clearly walked me through everything and the process, eased all my anxiety.”
Helpful Report
Posted 1 year ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Rhys Robinson
Verified Buyer
“I spoke to one of ur collages can’t remember his name, but he was very polite point me in the right direction and helped me a lot on the things I didn't quite understand I thank him a lot for the help that was needed”
Helpful Report
Posted 1 year ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Ms Floriana Pippo
Verified Buyer
“Very helpful and quick to reach out. Very clear explanation of the process.”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Anonymous
Verified Buyer
“This was the first time that we have submitted an insurance claim for a vehicle. The service provided by both the out of hours first notification contact (Molly) the claims handler at Somerset Bridge (Karen) to be first class. All of my questions and options all answered politely, quickly and precisley.”
Helpful Report
Posted 1 year ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 1 year ago
Somerset Bridge Limited is rated 4.0 based on 237 reviews
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