“1st class service, item delivered next day, an email enquiry I made was answered after hours was answered 1st thing. The actual item is great I love it, and it was £20 cheaper than anywhere else.”
“I loved every aspect of my order. However, after receiving it, I realized that my parcel was missing screws, bolts, and nuts. I reached out to the after-sales service team, who were very supportive. I explained the situation to them, and they guided me through filling out the part exchange form. After I completed the form, the sales team contacted me and sent a replacement. They also informed me that I could keep the old one for spare parts or anything else I might need. Thank you, everyone!”
“Great communication regarding delivery from both the company and couriers. Great customer service too! The sofa looks just like the photos! I am very very satisfied!! Thank you!”
“Ordered cream chunky cordroy corner sofa. Delivery was exactly when stated upon ordering. Was rang week before to confirm delivery address and a rough time. Text night before to confirm delivery and a time slot. Rang in morning to let me know delivery was 45 mins away. Delivery drivers were really great making sure sofa was right one placing it where wanted. I checked to make sure no faults. (It was in packaging when checked, still is as its for someone’s new home!)
Very impressed with price as quality is very good. Would order odd them again”
“I can recommend the excellent customer service ; they were very responsive and arranged for the replacement of items not delivered by courier very quickly. Friendly and efficient.”
