“I have just purchased my first home and was hunting for some signature furniture pieces for the bedroom and living area. I can honestly say i am beyond satisified with my purchase! The customer service team have been great at answering my enquires and the communication has been consistent throughout my purchasing experiance. The website has a wide variety of pieces to choose from, great for all budgets and needs!”
“easy to use website and methods of payment. Quick delivery snd well packed.
Not opened the parcel yet but any problems I will contact customer services and see how good they are.”
“i ordered a free standing mirror the order and delivery where spot on arrived very quick for a medium size item ,I havny opened it yet as its a xmas present for my grandaughter .”
“Initially disappointed to learn my original choice was out of stock but was offered another for the same price which was more expensive and was delivered the following day”
“Originally the sand pit was advertised at £70 but after I had placed the order and paid I was advised this was an updating error on the sellers site, so the order was cancelled by Home Done. The error was soon rectified and I was notified by Home Done. However, I had been told my money for the first order would be refunded, assuming this was in process, I reordered at the amended price costing £8 more, but this was still a good price in comparison to other sites. I was then told I could have simply paid the extra £8 as the refund had not been processed. So to date I have paid £148.90 and I am still waiting for a refund for my first payment which could take 5-6 working days. So still waiting for the refund which hopefully will be received by the beginning of next week.
I am unable to comment on the sandpit yet as it's a birthday present for my grandson, so hopefully I'll know more about that in a few weeks.
Home Done were helpful and informative, a shame I reordered before being told my refund hadn't been processed after all, otherwise they'd have got 5 stars.”
“I bought a microwave trolley from this store, it was my first purchase from them.
The price was less than another well know retailer. I was very surprised to receive my item within 3 days of order placing.
As expected it came flat packed and i built it without any issues. There were no missing parts.
It looks lovely in my kitchen and is very useful, all round good purchase.
My only complaint was the state of the packaging on arrival, i was worried the contents would be damaged but fortunately they weren’t.”
“The instructions weren’t that clear, but hubby worked it out as there’s was also more of some of the small parts and less of others but we’ve a tool box full of extras so managed to get there in end now built up lovely”
