Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,797 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service prompt delivery will definitely recommend these guys”

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Posted 4 years ago

“Everything as expected. Good selection of products, good customer service support, on time delivery with product packaged well. Perfect!”

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Posted 4 years ago

“Absolutely an awesome package deal. Very well matched system. Anybody playing records would be an idiot not to consider this deal.”

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Posted 4 years ago

“Excellent service very quick delivery and great range of products at great prices . would highly recommend”

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Posted 4 years ago

“Great prices & very quick delivery. Very good customer service as well- I’ve ordered various items now from AV direct and very happy with the products and service.”

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Posted 4 years ago

“Quick response and delivery. Called the office and given sound advice. Thank you”

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Posted 4 years ago

“I have ordered from HomeAV before and I have always had a great service. Good advice from my queries. Will definitely use them again.”

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Posted 4 years ago

“The ordering to delivery process went very smoothly. Guys at store were always helpful over the phone, to clear a few details on the delivery & tracking details. Phones were answered within minutes and could feel the friendly tone in the voice. Will shop again and highly recommend to others to shop with them. It was a Bose purchase. Products are great, enjoying every moment”

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Posted 4 years ago

“Fast service and helpful. Vee was on the case for the wrong colour grills. Really pleased with the service.”

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Posted 4 years ago

“Great product. Good price. Fast delivery. Can’t ask for more”

Home AV Direct 5 star review on 17th November 2021

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Posted 4 years ago

“Excellent service, superfast delivery. Top-notch Denon speakers, easy to set up, very pleased. Very good value for money.”

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Posted 4 years ago

“Good service, knowledge and speedy delivery.”

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Posted 4 years ago

“Purchased a Denon N11 stereo and Dali speakers from home av for a great price and free next Day delivery. Would certainly use again.”

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Posted 4 years ago

“Great service. Fast delivery. Deffo use again. Thank you 👍🏻”

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Posted 4 years ago

“Good pricing and excellent delivery times, would definitely purchase from AV Direct again.”

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Posted 4 years ago

“Great fast and efficient service, next day delivery, great price certainly beat Curry’s and other High Street retailers”

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Posted 4 years ago

“Great product at a fair price. Excellent communication. Will use AV Direct again.”

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Posted 4 years ago

“Order arrived next day, decent price, would use again”

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Posted 4 years ago

“Good price, quick delivery.”

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Posted 4 years ago

“Great both pre sale and after”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,797 reviews