Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,797 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, even after first speaker was faulty. All sorted within 48 hours.”

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Posted 5 years ago

“Excellent and efficient service. There was an issue with part of the delivery which after a quick call was rectified within 24 hours. I won’t hesitate to use them again.”

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Posted 5 years ago

“Product delivered on time and good customer service...”

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Posted 5 years ago

“Excellent service, and prompt delivery, nice easy website to use, overall very satisfied thank you.”

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Posted 5 years ago

“Brill , although the amp i wanted was not avialabe in Black another model was and it was sent very quikly and a refund for difference in price came back to my account as promised next day Spot on !!!”

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Posted 5 years ago

“Excellent service, delivered within the time specified and brilliant product.”

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Posted 5 years ago

“Very pleased with my purchase. Hearing things in music and films I've never heard before This is a great package Home AV Direct have put together. Home AV Direct where a pleasure to deal with as I had purchased the product through PayPal and I wanted to change to their finance deal and they had it sorted within an hour, and the goods arrived a day early. Over delivered on service, what more can I say.”

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Posted 5 years ago

“Fast and efficient - delivered on time”

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Posted 5 years ago

“Excellect. Goods advice ,goog price and delivered next day”

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Posted 5 years ago

“Always very quick delivery, if you can wait a extra day it’s free delivery, communication very good.”

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Posted 5 years ago

“I couldn't find the stereo I wanted elsewhere despite others advertising stock. Phoned Home AV, they checked stock I ordered at 4pm. It arrived at my home at noon the next day. Good job by Home AV and the young gent who delt with my order.( I'm sorry your name escapes me. ) Best Pete”

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Posted 5 years ago

“Unbelievable service. Fast, helpful and delivered the next day. Class.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Delivered within a day, great service on the phone. Definitely will be a returning customer.”

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Posted 5 years ago

“The service and customer support and advice was Very good”

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Posted 5 years ago

“Very quick response to my initial email query confirming stock availability. I chose to pay the £4.99 for the next day delivery. Happy to say it was delivered next day. Very nice experience.”

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Posted 5 years ago

“Brilliant service, thank you.”

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Posted 5 years ago

“Great service, cheapest by far, defo recommend!”

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Posted 5 years ago

“Nothing to complain about here. Goods as described. Arrived promptly. Excellent.”

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Posted 5 years ago

“Great service and good to talk through my options to someone in store. All delivered as promised and very well packaged.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,797 reviews