Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,823 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A problem that I had created for myself was resolved quickly and easily with a great deal of patience. I would recommend this business without reservation.”

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Posted 2 years ago

“Good pricing & excellent customer service when they drop the ball”

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Posted 2 years ago

“First time user.Excellent”

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Posted 2 years ago

“Great customer service, quick delivery.”

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Posted 2 years ago

“Product was out of stock but communications were good. We got their in the end 👍”

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Posted 2 years ago

“Spoke to customer service to find out delivery date they where very polite and helpfull . Product arrived well packaged and as promised. No problems at this time .”

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Posted 2 years ago

“Excellent service and very quick delivery”

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Posted 2 years ago

“Bought QED Profile Optical Cables very reasonable price. Free postage bit slow for delivery but no complaints.”

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Posted 2 years ago

“Great quality item and very fast delivery highly recommended”

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Posted 2 years ago

“First class service, I had ordered the Pro-Ject T1 + Kanto Yu6 Active Speaker Bundle, and because they were out of stock of the turntable, someone telephoned me the day after I submitted my order online (yes they actually called me!), and offered an upgraded model at no additional cost to be delivered two days later. The bundle was already offered at a very competitive price. Amazing service, I am so pleased that I didn't purchase my item elsewhere.”

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Posted 2 years ago

“Quick delivery via DPD- good 0% finance option for sr 23 A&E player. Would use again”

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Posted 2 years ago

“Bought a pair of Bose replacement ear pads. Ordering was straightforward and delivery in 2 days was very good. Very competitive pricing as well. Great service. Thank you.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service, quick delivery and good price. Highly reccomended”

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Posted 2 years ago

“Very helpful on the phone prior to ordering, speedy delivery. And the speaker system sounds great”

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Posted 2 years ago

“Great service. Items delivered promptly. Had a problem with one item but resolved immediately”

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Posted 2 years ago

“Got exactly what I ordered, on time. Love the Project colourful system, modern effective and so advanced compared to my 20+ year old marantz, kef combination. Home AV kept me informed of delivery etc. All went to plan.”

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Posted 2 years ago

“Easy ordering and fast efficient delivery. Could highly recommend.”

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Posted 2 years ago

“Great price. Speedy dispatch and delivery. Superb service”

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Posted 2 years ago

“Fast one-day delivery included.”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,823 reviews