Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good and efficient company friendly staff and most importantly delivered the goods wharfdale DS-2 speakers as promised will use them again”

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Posted 2 years ago

“When it transpired that the item I had bought was discontinued, Home AV Direct delivered a alternative and newer version for no additional cost. Great service”

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Posted 2 years ago

“Ordered Klipsch rp8000d floor standing speakers They are a magnificent addition my home Had a slight technical issue due to my being a newbie ro this level of equipment Rang customer support and was sorted in 2 minutes Excellent after care XMAS movies sound amazing Will definitely continue to upgrade my system through these guys”

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Posted 2 years ago

“Replacement controller as had lost previous one”

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Posted 2 years ago

“Ordered a projector and the service was excellent. Parcel arrived following day and packaged very well.”

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Posted 2 years ago

“The delivery process was great and un-eventful, this is great news these days”

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Posted 2 years ago

“As always product is exactly like described and delivered in extra time 😀 Very happy and will always recommend 👌”

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Posted 2 years ago

“I can only say that it was a 10/10 experience. Goods arrived on time and in good order.”

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Posted 2 years ago

“Speedy delivery, great product, great customer support”

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Posted 2 years ago

“Very competitive prices, great customer communications and true to they're word. A repeated buyer”

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Posted 2 years ago

“Prompt service”

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Posted 2 years ago

“Although my product was not available, Home AV Direct answered my email quickly and processed the refund.”

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Posted 2 years ago

“Items were cheaper than anywhere else, well packaged and delivered quickly. Great service will definitely consider using again in the future”

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Posted 2 years ago

“Service was swift with customer service being helpful… what more do you want from a store, more than happy to deal with these guys again”

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Posted 2 years ago

“Great service outstanding communication very happy with my purchase.”

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Posted 2 years ago

“Order delivered promptly and well packaged.”

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Posted 2 years ago

“All good. Arrived on time and a good price”

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Posted 2 years ago

“Purchased a pair of “open box” Dali Opticon 2 from Home AV - service was exemplary with an online query answered via Chat and delivery taken next working day. Speakers are indeed brand new with no marks whatsoever - they had never even been taken out of the Dali packaging. They look and sound fantastic ! Thanks Home AV Direct !”

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Posted 2 years ago

“Great advice and efficient service”

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Posted 2 years ago

“Good communication and speedy service as advertised. We are enjoying our purchase.”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews