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Home AV Direct Reviews

4.8 Rating 4,823 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,823 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ben Eckersley
Verified Buyer
“Very happy with my experience with this company- a brilliant example of old-fashioned great customer service, plus one of the lowest prices I could find online. I bought a Marantz CD player, the price here was £30 less than amazon and they offered next day free delivery so that was a no-brainer. When the unit they sent unfortunately didn’t work, I just made a quick phone call where they asked me to box it back up and be ready for a courier who came first thing the following morning and dropped me off a new unit and took the old one away. Can’t remember the last time a problem like that was resolved so quickly and easily. This is a company you can feel very safe shopping with.”
Helpful Report
Posted 5 years ago
Kevin Ingham
Verified Buyer
“Ordered my Bose soundbar 700 from AV Direct,it was£130 cheaper than curries,it arrived the day after and product was as described so would recommend Av Direct”
Helpful Report
Posted 5 years ago
Martin CALEY
Verified Buyer
“Great price excellent delivery service”
Helpful Report
Posted 5 years ago
David Evans
Verified Buyer
“The amplifier arrived promptly a and safely as advised even in the lockdown situation. Set up and working within 1/2 hour of its arrival.”
Helpful Report
Posted 5 years ago
John Lyons
Verified Buyer
“Excellent Service - Products arrived even quicker than I anticipated - all 100%. Great company”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Item as described, delivered next day as promised, and the price was the lowest I could find anywhere. Overall A+ experience.”
Helpful Report
Posted 5 years ago
JON SALISBURY
Verified Buyer
“Great service, excellent product.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very efficient super quick service product arrived next day.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Best price online for the Sonos One SL. Ordered at 5.30pm on a Wednesday and received Friday afternoon. Birthday gift for a delighted 77 year old father the following Monday who had it up and running that day. So all in all, a great service and happy customers all round! Great communication and service from the outset.”
Helpful Report
Posted 5 years ago
David Bloomfield
Verified Buyer
“Excellent service and great prices.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent advice and help given buying a Sonos one smart speaker”
Helpful Report
Posted 5 years ago
Jamie Fender
Verified Buyer
“Excellent prices, communication and prompt delivery”
Helpful Report
Posted 5 years ago
Lee Johnston
Verified Buyer
“Had great service , my goods landed when they said ,which in these strange times is not always the case”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great customer service with email enquiries replied to promptly and fast shipping.”
Helpful Report
Posted 5 years ago
Barry ALLCHIN
Verified Buyer
“excellent products and service”
Helpful Report
Posted 5 years ago
James McMillan
Verified Buyer
“Didn't have much dealings with you because every thing was done on line, you are reasonably priced, delivery was bang on time, the product i bought was as is, new and in good condition as you advertised, yeh i'm a happy person.”
Helpful Report
Posted 5 years ago
ANTHONY CROFT
Verified Buyer
“Excellent delivery time. Replaces old sound bar, no comparison. Sound quality for the money excellent and not intrusive in front of TV”
Helpful Report
Posted 5 years ago
David Thomas
Verified Buyer
“Very prompt delivery, very happy with product.”
Helpful Report
Posted 5 years ago
Allan Black
Verified Buyer
“Bought Bose speakers and stands excellent product unlike any speaker I have heard. Next day delivery so didn't have to wait long.”
Helpful Report
Posted 5 years ago
Home AV Direct is rated 4.8 based on 4,823 reviews
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