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Home AV Direct Reviews

4.8 Rating 4,797 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“absolutely fabulous product as expected. thank you”
Helpful Report
Posted 5 years ago
Perry Williams
Verified Buyer
“Customer service was on point. The person I spoke to was helpful. The delivery time couldn't have been any better.”
Home AV Direct 5 star review on 18th December 2020
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service despite problems which were quickly resolved 👍🏽”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great service, no problems. Kept me updated all the way to the date it was delivered.”
Helpful Report
Posted 5 years ago
David Spark
Verified Buyer
“terrific service, faulty player replaced next day, one hour delivery window and incredible price. will return.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick response and delivery”
Helpful Report
Posted 5 years ago
Kevan Mason
Verified Buyer
“Very fast and free delivery Others offer free delivery but takes forever as they use the cheapest option”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Purchase arrived very quickly from order. On time, well packaged and protected. Good communication of delivery times from Home AV Direct and courier. All parts / documents in box in working order. Would buy again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent. Prompt delivery service. Very pleased with the TV cabinet”
Helpful Report
Posted 5 years ago
Chris Roberts
Verified Buyer
“Good price and fast despatch. Courier didn't deliver when they said they would, but was received a day later. Would buy from AV Direct again”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great service, fast delivery, no hassle. They had a good choice of options in my price range and the prices were very competitive. Would recommend.”
Helpful Report
Posted 5 years ago
John Hawkes
Verified Buyer
“Excellent service, no problems.”
Helpful Report
Posted 5 years ago
Ashley Tamber
Verified Buyer
“Ordered Bose 700 soundbar and bass module. Got it next day no problem. Thanks”
Helpful Report
Posted 5 years ago
Alan Knapman
Verified Buyer
“Very accommodating very fast delivery”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great company to deal with!! Quick responses and delivery! very happy with my speakers I will be back to complete my home cinema set up 😬”
Helpful Report
Posted 5 years ago
Lucy Thorpe
Verified Buyer
“Great service thanks”
Helpful Report
Posted 5 years ago
Anthony Curtis
Verified Buyer
“Professional and efficient”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I had problems with my credit card address and Lee was brilliant at checking it out for me and keeping me updated until it was sorted out.”
Helpful Report
Posted 5 years ago
Steve Harrison
Verified Buyer
“An excellent service. Ordered a couple of pairs of Bose QC15 ear cushions and received them in minimal time even with the delivery problems at the moment.”
Helpful Report
Posted 5 years ago
A T NAPPER
Verified Buyer
“Excellent. Quick delivery.”
Helpful Report
Posted 5 years ago
Home AV Direct is rated 4.8 based on 4,797 reviews
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