Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,797 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was an open box item, arrived exactly as described. Slight issues with the cables being forgotten. But they shipped them out to me right away when I got in touch. Really happy with the service and deal. Will definitely buy from again as I expand my sound system”

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Posted 4 years ago

“Customer service advisor was very helpful and did actually call me back to let me know if the last 6 disc CD player was actually in stock. Hence purchased and arrived within two days as stated. Professional service, buy with confidence and highly recommended, many thanks.”

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Posted 4 years ago

“Good value and speedy delivery”

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Posted 4 years ago

“Received my order next day as promised. First class service. Would highly recommend.”

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Posted 4 years ago

“Ordered my soundbar and it arrived, perfectly packed 24 hours later. Excellent quality device and excellent quality service. I would recommend Home AV”

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Posted 4 years ago

“Quick efficient service, excellent”

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Posted 4 years ago

“Excellent service. Product had a small fault. I rang Home AV direct who were very helpful. A new product was delivered to me the next day and I was able to just give the faulty product to the delivery driver to return. Very happy 😃”

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Posted 4 years ago

“Excellent service, goods arrived in perfect order and on time.”

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Posted 4 years ago

“Excellent service and great value. Next day delivery worked brilliantly”

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Posted 4 years ago

“excellent service, good prices and efficient delivery”

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Posted 4 years ago

“Even with delays due to COVID-19 my purchase arrived within 4 days. I was delighted with the service.”

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Posted 4 years ago

“Product arrived 10 seconds earlier than promised!”

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Posted 4 years ago

“Quick service. Products arriving as expected. Easy and smooth. Thank you.”

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Posted 4 years ago

“Best customer service ever!”

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Posted 4 years ago

“Easy order n fast delivery very happy with my purchase. Thank s jag”

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Posted 4 years ago

“Excellent highly competitive prices, with an efficient ordering and delivery service. Would highly recommend”

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Posted 4 years ago

“Excellent service. Ordered in the morning. Arrived the following day. No problems at all. Great priced product too.”

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Posted 4 years ago

“Very quick delivery. Would happily buy from again.”

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Posted 4 years ago

“great price (cheaper than Amazon options and was keen to not buy from Amazon). Excellent communications/email and product arrived as required and is superb!!”

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Posted 4 years ago

“Prompt response. Well done.”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,797 reviews