Home AV Direct Reviews

4.8 Rating 4,681 Reviews
96 %
of reviewers recommend Home AV Direct
4.8
Based on 4,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Order and delivery process was seamless. Arrived next day as promised. Very happy with the product and service.
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Posted 6 months ago
Excellent service. An issue, presumably caused by a software fault, was quickly corrected. Your staff were very polite. I will recommend your company to my friends.
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Posted 6 months ago
I had been considering purchasing a Yamaha A-S301 amplifier for a while. I discovered 'Home AV direct' were selling it in the silver finish version (which I consider the best colour) at a sale price of just £289 plus an extra discount of £10 as a new customer making the total price £60 cheaper than everyone else online so I ordered it straight away and it arrived the next working day. I spent an hour or so unpacking and setting it up. I am so pleased that I bought it as it sounds amazing compared to my old Kenwood amp that I have been listening to for the last 20 years, so THANKS 'Home AV' for such a great service and fantastic price. I would recommend anyone to check them first before buying a new piece of home audio equipment.
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Posted 6 months ago
Very fast delivery.
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Posted 6 months ago
Good price and free delivery within two days.
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Posted 7 months ago
I have used AV Direct numerous times and always received perfect service and quality items. Will use them again.
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Posted 7 months ago
Purchased from them a Denon CD player which arrived on time, but didn't work! Called HomeAV who arranged a 24hr turnaround collection and replacement, which worked perfectly as expected. Very unusual to get a name brand malfunctioning straight out of the box, but if it does happen, the retailer's response is critical, and Home AV were first class.
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Posted 7 months ago
10/10 service
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Posted 7 months ago
Superb service and great prices. Would definitely use again.
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Posted 7 months ago
Bought a Denon AVR with surround speakers. Customer service is OUTSTANDING and FAIR prices. Just a phone call will save your times. Recommended and will use them again.
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Posted 7 months ago
QED Connect Jack Extender arrived quickly, well packaged and undamaged. Many thanks.
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Posted 7 months ago
Great price, quick delivery.
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Posted 7 months ago
Great service, great price. swapped faulty amplifier within a week. Will shop again.
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Posted 7 months ago
Friendly approach by staff
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Posted 7 months ago
Fantastic experience even down to the delivery time, I would definitely recommend them to my friends
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Posted 7 months ago
Great, very quick delivery, the item was perfect also. Would definitely recommend
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Posted 7 months ago
Great value
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Posted 7 months ago
Best price I could find and razor sharp service. Item arrived next day and I'm very happy.
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Posted 7 months ago
Excellent service, fast delivery... Fantastic product, certainly does the job....some serious bass....just how I like it....😉
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Posted 7 months ago
Good price … arrived on time … what you see is what you get … very happy
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Posted 7 months ago
Home AV Direct is rated 4.8 based on 4,681 reviews