Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,797 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought open box Dali speakers. Speakers arrived on time and were brand new condition. Very happy with purchase. Will definitely buy from home av again. I'm always a bit dubious buying online especially an open box product but was deffo worth the risk.🙂🙂🙂”

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Posted 3 years ago

“Goid communication easy to use”

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Posted 3 years ago

“I bought a complete Dolby Atmos system from Home AV Direct, from the ordering to tbe delivery, was awesome. Nothing was too much trouble, everything was as described. Very very happy with system. I will use them again without queztion, for any further items I need”

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Posted 3 years ago

“Very helpful and goods delivered when advised. Also reasonably priced. Would highly recommend”

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Posted 3 years ago

“amazing service as allways”

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Posted 3 years ago

“Great straightforward advice from the lads here along with a very good/unbeatable price on the sound system i ordered and as promised, it arrived promptly the following lunchtime....would def use this company again in the future👌”

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Posted 3 years ago

“Great service, found a real bargain (set of speakers) and with free delivery it was all set up two evenings after ordering.”

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Posted 3 years ago

“Prompt service. Recommended.”

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Posted 3 years ago

“Open box product purchased. Arrived quickly as described, perfect condition.”

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Posted 3 years ago

“QTX DERBY9. REALLY GOOD VALUE FOR MONEY. CONSULTED WITH ONE OF YOUR ONLINE PEOPLE BEFORE PURCHASE. THE INFORMATION GIVEN WAS INFORMATIVE AND USEFUL.10 OUT OF 10”

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Posted 3 years ago

“Purchased a JBL Sound Bar, Excellent value, and fast free delivery, could not be more impressed with service. Many Thanks.”

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Posted 3 years ago

“Great delivery service. Ahead of ETA. Great packaging with Fragile tape all over it which is a necessity. Thank you”

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Posted 3 years ago

“Had a few issues trying to make a purchase. Phoned early next morning and all resolved. Really helpful team, got what I wanted and at a great price! Thanks guys.”

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Posted 3 years ago

“Great price, cheaper than anyone else. Arrived next day as expected.”

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Posted 3 years ago

“They use DPD for the delivery which is always a bonus as I find these far better than any other courier.The products were as advertised and really good, no problems at all.”

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Posted 3 years ago

“Lucky to find some Klipsch Atmos speakers (open box) with a significant price reduction. Speakers arrived very quickly and were pristine. Great service from HΟΜΕΑV”

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Posted 3 years ago

“Very helpful and knowledgeable, great in store service, and when ordering on line quick and efficient.”

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Posted 3 years ago

“Having looked online I found the Bose speaker bracket on the Home AV Direct site. Ordering was very easy and the time of dispatch was superb, arrived within a few days and I can say the bracket is a very good quality. Definitely recommend this site to others. PhillSQ Southampton”

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Posted 3 years ago

“Great customer service, friendly, quick delivery, very happy!”

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Posted 3 years ago

“Great telephone advice and wonderful delivery”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,797 reviews